PDA

View Full Version : Users cannot connect - no reply from server...


Napenthe
04-02-2004, 17:07
I know I've seen several posts on this, and I've looked through all that I could find. Many gave good ideas, but none have worked so far and I could use some help.

I can connect to TS using my server's internal ip address with no problem, but anyone from outside cannot. They get the error message...

No reply from server
Maybe the server is offline
or maybe teamspeak is not running on it

I have a Linksys 4 port wired router, and am running TS server 2.0.19.40 and TS client 2.0.32.60. I have opened DMZ to the server, as well as also trying just the default UDP 8767 port. I removed the port forward before trying the DMZ. I also tried setting Port Triggering, setting Trigger Port and Incoming Port range to 8767 across the entire line. I also turned off Block WAN Requests on the router.

Nothing has worked.

First I thought that maybe it was the fact that TS server was running on Windows 2003 Server-since 2003 server has many more security policies in place, so I installed the TS server to a WinXP workstation. That did not work either.

It has worked, but never for long. The first night, it took several attempts for my friend to get in. Once he did, everyone else could get in. It worked fine until the next night, when he was again not able to connect. Again, after playing with some of the settings, and uninstalling/reinstalling he was finally able to get in. The following night, it again didn’t work. I read something in the forum about someone having to attempt the login like 5 or 6 times before it finally connected, but forgot where I saw it, and now can’t find the original post or if there was a solution.

The server does show up in the server list, but don't know if that makes any difference or not.

I have a GameVoice server running on a different machine, and no one has any problems connecting to that. Aside from the actual software, router setup *should* be the same just with different ports.

I route several ports through to machines on my network, (web server, etc) so I'm not convinced that it's a router problem. Don't get me wrong, it could very well be the Linksys - I'm not a big fan so far due to issues with another model of their routers, but everything else works fine.

I’m not sure what the next step would be. Any thoughts?

Thanks

Dumptruck
23-02-2004, 18:36
i also have the same problem but i'm running 2 diffrent comps on my Linksys network everywhere router i have Win Me and Win Xp
and i have tried running a server on both computers and still the same i have updated my firmware, done the port fowarding the whole bit and still i can connect a few of my friends can connect but there are about 20 other people that cannot connect
i cant figure that one out how can some people connect but not others ?

hammet
23-03-2004, 12:02
We have the same problem. It is not User's problem.

It looks a TeamSpeak problem.

Roger Wilco works perfect with the same configuration.

pim
23-03-2004, 12:19
Hammet, how can it be a TS problem when it works perfectly from the inside

This is definitely a network/router problem, like we have seen often with the various pieces of Linksys kit

I am using a Linksys BEFSR41v3, with still out-of-the-box firmware of about 6 months ago. It works like a dream, both on Linux as well as on Win2K3

However, if you do a search on Linksys, you will find some cases where TS had to be put in debug mode to work in conjuction with some Linksys models. Also updating to the latest TS server version might help

Give it a shot and let us know, bottom-line is: if it works on your LAN it should be possible to work from the outside too

Final thought, you might also want to forward the port in UPnP Forwarding
Last but not least, try taking your server off DHCP and give it a fixed IP in the range

Ooppsss
28-03-2004, 01:18
After cross reading those replys in this tread and as well being quite good in understanding network issues, I have encounters this perticular error in the process to connect via the outside IP give by ISP...

After a few seconds to be connected to my TS2 Server (2.0.r20.b1W32) "Your connection to the server as bee terminated" Reason written to the client after the Welcome message is: Connection Timed out!

Internally, once that I have entered all user information to access properly my server, they are no problems, what so ever, but from outside, seems that I cannot connect.

TS problems or Router problems?

Knowingly; LINKSYS are no good into UPnP such as Voice for MSNMSGR. They tend to crash upon certain internal configuration with VPN's as well as if you have security flaws into WebServers, tend to crash as well easely! (Which is not bad in that case). But I would rather say that something else is not properly configured...

I have tested TS2 onto Windows Server 2K on a P3600 1Gb RAM as well as onto a Win2K Server onto a PI 233, 256Mb RAM. Both tried DMZ and opened ports.

Something is wrong I think onto configuration but not sure on how yet. Hopefully it's not Linksys (might be doh) but REMOVING BLOCK WAN REQUEST is not a good thing at all!

If you guys want to test out my Server; just type in BPS and you shoul find it (actually there are two; port 8767,8766)

Plase keep me posted

BaZ the Ooopsss operator!

Dumptruck
28-03-2004, 08:03
The best i can tell you is a big thing with alot of linksys routers
have all your friends set they're client to debug mode

when you open TS client click settings
then click options
then click other
at the bottom of the page it will say LOG
check the little dot that says Debug
then RESTART the client <--- most important step will not take effect till you do this

then try to connect to server if that dosent work it is not a router problem it's a user problem LOL


The only thing that stinks about this method of fixing is that if the teamspeak crew knew about this they should have made it set to default . cause it still works on all other TS servers in debug mode

Capt Eclectic
28-03-2004, 23:58
I have a somewhat similar (but yet different) prob with users not being able to connect to the server if it has not been used for several hours. It seems that if I toggle the internet lock in zone alarm on and off again cures the prob an all works again as long as it's not inactive for a long time.
My set up is cable modem with two separate IPs for my two boxes one of which is the server and both use Zone alarm for firewall.

??:confused:

Napenthe
31-03-2004, 20:18
Sorry all, been unable to play with getting this setup and have had to put it on the back burner...


Thanks Pim, some good ideas there, though both servers were already set with a static IP address...

I also tried forwarding the ports in the normal area in the router and in the UPnP part of the router, neither worked...

Have also tried the debug thing, but I'm going to try all this again with the new server version and see if I can get it worked out finally.

I have the Linksys BEFSR41, not sure which version hardware - would this matter? Firmware is 1.42.6 so I'll see if there is a new version available. I hate to buy new hardware just for this, and will not spend the money on another Linksys. Their product isn't that good and their service sucks.

Thanks for the responses all...

iamcool
04-04-2004, 03:17
THIS IS ALL BS........
There is nothing wrong with the GODS program..........

GODS I HAVE NEWS FOR YOU THERE IS A PROBLEM!!!!!

I have used TS for months never had a problem. Today I get the same problem. I have not changed a thing on my computer, I say it again I CHANGED NOTHING ON MY COMPUTER. I did your Ping crap and you Trace BS nothing has come of it. I can't connect to the server now tell me that it's somthing I am doing.


Again how could it work for months and now it don't work?

Napenthe
05-04-2004, 04:45
Ok;

Tried this again with the new server version (2.0.r20.b1) and it still doesn't work. I have tried everything I've done before when setting up a server as far as port forwarding and router config goes and tried everything I have seen here on this forum.

At this point, the only other thing I can try is to get another router, as I'm convinced that it's the Linksys...

I'm not really sure what else I can do otherwise. If someone has solved this, please let me know.

Frustrating as all getout

killer11
05-04-2004, 18:23
lol

philx02
06-04-2004, 00:53
I have THE VERY SAME problem here, but on a SMC router, so it does not seems to be a router problem... or LynkSys and SMC share the same problem :(

NumLuck

chosen=CD=
09-04-2004, 02:54
i have the same prob too worked good for 6 months now 1 clan member cant join all others can if i host it on my desktop main comp he can but if i host it on the original comp i used for ts that worked fine for 6 months he cant join

Mudrover
14-04-2004, 16:26
I am using the Linksys Network Everywhere NR041 router. I was having this problem...

After a few seconds to be connected to my TS2 Server (2.0.r20.b1W32) "Your connection to the server as bee terminated" Reason written to the client after the Welcome message is: Connection Timed out!

And this fixed it...

The best i can tell you is a big thing with alot of linksys routers have all your friends set they're client to debug mode

when you open TS client click settings
then click options
then click other
at the bottom of the page it will say LOG
check the little dot that says Debug
then RESTART the client <--- most important step will not take effect till you do this


Cheers!

-Mud

Arion
14-04-2004, 19:57
I apologize for sounding like an idiot, but...

Last night, my friend and I both downloaded the TS software.
I downloaded the server and the client, my friend got the client only.
We both installed the client application, then I installed the server.

Now, I ran the server, got 2 IP addresses (one had a computer symbol the other a globe in front of it). I gave my friend the IP addresses and that was as far as we got.
She's getting the same error message as in the first post (No reply from server - Maybe the server is offline - or maybe teamspeak is not running on it)

I can connect with no problems.
I run the client, add a new server in the Local Addressbook section and put in the IP address with the computer icon in front of it. Hit connect, and I get connected

Is there something I need to do to allow my router to let her IP through? Is my firewall blocking her IP address from connecting?
There's not much help with setting up/troubleshooting, so I'm having a hard time figuring out what I need to do.

Any help would be greatly appreciated. Thanks.

Napenthe
29-04-2004, 19:00
Well, at least for me....

I have some info here that may or may not help you, but here's what I found out...

I had Linksys BEFSR41v2, with firmware 1.4.26. Friend with same router had firmware 1.4.27 that worked. Upgraded the router, and it blew up - admin pages no longer accessable but pinged and internet not accessable. Didn't care at this point as it began to point to a firmware issue, not necessarily Linksys itself... For those with v2 router, you may only need a firmware update. I do not know about the newest version, as router blew up before I could get to that point....

Went out and replaced blown router with BEFSR41v3, works like a champ...

I have, however, opened ports on BOTH the port range forwarding tab and UPnP tab for now. Have not yet had a chance to test it with one or the other, though preliminary setup indicates that you have to have the ports forwarded in the port range forwarding section and that the UPnP section may not be needed...

Port range section: opened range 8000-9000, UDP
UPnP section: opened 8767 (default port), UDP

Now people from outside network can connect and connection is stable. Good thing is that this router seem to have been built with Cisco's help and is a much better version. Speeds are much faster and I don't get lag spikes in online games like I used to...

BioMech
30-04-2004, 05:55
For Linksys routers click on the Password tab for the UPnP Services set this to Enable then hit Apply.

Then under the Forwarding tab set-up the UPnP Forwarding using:

8767 for the external port

UDP for the protocol

8767 for the internal port

Your internal IP address

Check the Enable box

Hit Apply

Now setup your client to connect using the external IP to test it out. Also I would suggest turing on the Logging for your router to help in troubleshooting any problems.

BioMech

Osariys
02-05-2004, 04:53
I did this, was even talked thru it by a Linksys tech person
so far the only way anyone can get in is if I give them
MY local address 192.168.*.* :8767
if I give them my global, they can't get in they just get this
"No reply from server. Maybe the server is offline or maybe teamspeak isn't running on it"

I've been at this for hours now, and I'm stuck and frustrated
=(
Osa





*quote starts here*
For Linksys routers click on the Password tab for the UPnP Services set this to Enable then hit Apply.

Then under the Forwarding tab set-up the UPnP Forwarding using:

8767 for the external port

UDP for the protocol

8767 for the internal port

Your internal IP address

Check the Enable box

Hit Apply

Now setup your client to connect using the external IP to test it out. Also I would suggest turing on the Logging for your router to help in troubleshooting any problems.

BioMech

*Quote Ends Here*

Foxhound31
02-05-2004, 11:56
hello

I've got a NetGear DG834 and again can connect internally but nobody can get in externally.

I've added a new rule for UDP, starting and finishing at port 8767, then added this to my rules as all WAN users, this rule, forwarded to my internal IP 192.16*.*.*

Nothing happens when I try to test this, but CAN I test this?

My external IP is 80.42.128.37 and the server name is CWOS - Fox31 if anybody wants to try.

Cheezwiz
04-05-2004, 01:25
If you're using a port other than 8767 than you're gonna need to include that in the IP you're joining. If your port is 8278 you will need to enter the IP as *.*.*.*:8768

Napenthe
05-05-2004, 16:10
UPnP services are NOT required for this to work. I tried it with the old router / firmware and it never worked. The old router with the new firmware worked fine with it off. The new router works without it just fine...

I always turn off UPnP services on any router I've had. It keeps the appliance from showing up in Windows. Given the past UPnP Windows security holes, it's something else I'm not willing to enable.

suhuy
27-05-2004, 22:30
Ok, like several others on here, I initially ran TS Server from one of my systems behind a Linksys router w/o any issues, then one day no-one could connect again.

After exploring many things I found that my Linksys box is not correctly reporting or not correctly recognizing the specified internal IP's in the Port Forwarding section.

Not only is it not reporting the correct internal IP for my computers, but it is actually periodically switching the IP assignments in regards to the port forwarding while the computers are still on. (No rebooting, no router cycling, no changes to the Port Forwarding...nada!) Enabling Port Forwarding to the internal IP of one of my computers (192.168.1.102) that was not even turned on allowed someone to join a TS Server on another computer (192.168.1.104 - acc to ipconfig & TS Server) which was not enabled in Port Forwarding. In other words, the IP designation on the Forwarding page = falsely representing the IP's randomly.

Ok, so what I had to do to fix this issue:

Forward port 8767 to ALL your internal IP's under Port Forwarding
ie- under "Forwarding"

TS1 8767 to 8767 UDP 192.168.1.2
TS2 8767 to 8767 UDP 192.168.1.3
TS3 8767 to 8767 UDP 192.168.1.4

etc., etc., etc., for all of your internal IP addresses because the Router appears to be mis-assigning these settings randomly to the different PC's regardless of which 1 it *should* be using.

This worked for me and worked for a friend of mine who was also running several systems behind a Linksys router, hopefully it will work for others too.

Alleine
09-02-2005, 17:35
I have had TS working fine now for months and this morning I woke up and it's not working.

I have tried everything!!! Still no luck :(

Max2005
10-02-2005, 12:17
Hi!

I have almost the same problem.

I have a dynamic IP, so I set up a www.no-ip.com account and downloaded the client from their page. Then I put both the client software from no-ip and TS Server to start with Windows, so that my friends can use it when ever they want.

I have a SMC BarricadeG router, so just after I start the PC, I get an IP from my ISP, oki fine.
Then no-ip client update the host with the new IP, OK.
Then I try to connect to the server with TS Client, OK.

!BUT! When my IP changes again (I don't know why it changes, something in the router must trigger it, basicly, thats why I got no-ip, since before I got the router, my IP only changed when I reconnect to the internet) the client (no-ip) says that it have updated the new IP to host, OK.
Then I try to connect to the server, and BANG! I get the

No reply from server
Maybe the server is offline
or maybe teamspeak is not running on it.

I go to www.no-ip.com to check if my ip is updated, it is.
I restart the no-ip client, restart the TS Server and TS Client. Still nothing.
So the only way for me to connect now is to give my friends the direct IP, but since it change so often, that is just not an option... :(

---
Max

Chaos2u
10-02-2005, 12:49
i think i have the same problem, after reading EVERYthing, i think its a bug in TS2 server.

every1 can connect when there are players in it, as soon it gets inactive, they cant connect, sounds like the same problem.
it def cant be something wrong with the router (or else there was not so many users with same problem)

so maybe the TS2 staff can say somnething bout it? or even fix it? (i prefer the second option:P)

Max2005
10-02-2005, 13:14
i think i have the same problem, after reading EVERYthing, i think its a bug in TS2 server.

every1 can connect when there are players in it, as soon it gets inactive, they cant connect, sounds like the same problem.
it def cant be something wrong with the router (or else there was not so many users with same problem)

so maybe the TS2 staff can say somnething bout it? or even fix it? (i prefer the second option:P)

Well, the only thing that do not match with your teory, is that if you restart the server, it should do the trick, but it dont. Not in my case atleast.

Chaos2u
10-02-2005, 13:22
i tryed that many times 2, but never helped also

Max2005
10-02-2005, 13:26
So I belive its both a server bug, but also a router + ISP bug. Spesialy for those that dont have static IP.

bugggg
11-02-2005, 22:09
if you are running windows...2000....me....xp.....ts server will not work you can keep playing with it the only thing that will happen is ........nothing wont work .....you will need to get windows 98 or 2nd ed.

Max2005
12-02-2005, 22:07
if you are running windows...2000....me....xp.....ts server will not work you can keep playing with it the only thing that will happen is ........nothing wont work .....you will need to get windows 98 or 2nd ed.
It works, mostly. Just after my IP changes, and the no-ip client update the host name with the new IP, the server dont seem to respond to it...

m&m's
13-02-2005, 02:24
try using a port range of 2 port #'s like 8767-8768 the port needed to be open being the first port ! some routers are opening the first port and closing the second port so when the port #'s are the same there may at times be a conflict and no port is opened !

JosieMagee
20-06-2006, 22:27
1. i have winxp pro, and i have a network using linksys wrt54g. TS works occassionally, but not dependable enuff to get people connected. If i reboot or close the server, i cant connect again. One person wrote when the ip is updated they can get in. I want to say this is the case for me but not yet certain. It worked after editing the server.ini file although it was correct. changin and saving sometimes made it work, as long as i put back the internal ip.
2. I wanted to eliminate the changin ip, so i got a no-ip address. bsorrow.no-ip.org, well its not working, i have to put in the ip for us to connect, whenever TS server is working. the hostname never worked. I have all the ports on router set correctly, and even enabled UPnP. I can connect fine using local host from pc runnin server, but not from other pc using the ip or host name.
3. I also tried the Debug mode, and it did nothing for me.

This is driving me mad. i simply want to be able to setup TS, and have it be reliable to where it resolves to hostname above. I pinged the hostname and got the current external ip. Pls help help help.

:mad: :confused: :(

guldi
22-06-2006, 07:54
3. I also tried the Debug mode, and it did nothing for me.
since LAN connection for you work (within the LAN ONLY use the LAN IP, do NOT use the WAN IP or the DNS Name !!!), you do not get anything out of the debug apart from a larger log file. The debug mode softens timeout problems which usually occcure wehn people from the WAN try to tconnect to home server or servers behind a unstable conenction => debug mode could probably help your friends, if a timeout problem is involved (let them check their log file) ?

what did you changed in your server.ini ? A bindtoIP should only be necessary if you have more then one IP interace installed and use NAT (which I assume you do).

When oyur freinds use the DNS Name, make sure they can resolve the correct IP to that DNS name. Dynamic DNS may have huge delays in updating the correct IP to all users as there are DNS Servers whith a cache, keeping the old IP for certain hours !!! => your freinds may get a wrong IP

Make sure you have your server, at least for testing NOT attached by WLAN to the router. This may be a source of timeout problems, instead use a cable.