Microphone stops working at random

[Marqus]

Hello All,

One of the users of my TS server has a problem where she works fine and then at random we can not hear her. She will re-connect and it work good until it dies again. They have a SoundMAX Digital Audio for the PC and run windows 98. I have search around on the site here and I am not sure if I am using the correct key works to find any help. Has anyone seen this and been able to fix it? Here is a copy of the dxdiag.txt also.

Thanks,
Marqus
www.mojowares.com/ut

*************************************
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System Information
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Time of this report: 4/12/2004, 17:24:45
Machine name: G1B8B1
Operating System: Windows 98 (4.10, Build 2222) A
Language: English (Regional Setting: English)
System Manufacturer: n/a
System Model: n/a
BIOS: n/a
Processor: Intel(R) Pentium(R) 4 CPU 1.60GHz
Memory: 768MB RAM
Page File: 130MB used, 1150MB available
Windows Dir: C:\WIN
DirectX Version: DirectX 9.0b (4.09.0000.0902)
DX Setup Parameters: Not found
DxDiag Version: 4.09.0000.0902 32bit

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DxDiag Notes
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DirectX Files Tab: No problems found.
Display Tab 1: The file nvdisp.drv is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). Current drivers tested for a WHQL logo are only available on Windows ME, Windows 2000, and Windows XP. New Windows 98 drivers are no longer tested for WHQL logos.
Sound Tab 1: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
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Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)



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Sound Capture Devices
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Description: SoundMAX Digital Audio
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: smwdm.sys
Driver Version: 5.12.0001.3030 (English)
Driver Attributes: Final Retail
Date and Size: 7/25/2001 15:40:30, 438200 bytes
Cap Flags: 0x40
Format Flags: 0xCCC

[dpelchat]

I have the same problem, but with an Audigy 2. Will work for a while, then stop, then come back, even if I get out of TS and come back in. I am also running the TS server. I still can hear the guys but they can't hear me. I can't hear myself either in test mode.

Anybody, help !

[dpelchat]

I have an audigy 2 with a radeon all-in-wonder plugged in the line-in.

I think the problem lies in the fact that whenever something starts the audigy control panel reverts to "what u hear" and the mike is just overriden by the line-in sound coming from AIW. At least in TV mode...

[Man O' War]

I've been having the same problem for quite a while and searched this forum for any info on the problem.

I have yet to see users or admins address this very annoying problem.