SMC8013WG WAN/LAN Modem/Router Problem failure to connect.

[Triel]

Ok, here is all of my info.

OS - Windows XP Media Center Edition 2005 SP2 (Fully up-to-date since I just checked before doing this)

TS Server Version - v2.0.r20.b1 Win32
TS Client Version - 2 2.0.32.60

Sound Card - Realtek RTL8169/8110 Family Gigabit Eithernet NIC. Driver - 5.641.209.2006 5/19/2006

DirectX - 9c

Modem/Router - SMC 8013WG WAN/LAN. Software 2.11.16-GNR. Hardware 1D.

IP - 12.206.115.231
DHCP - 198.168.0.1

TS Error Message - [03:11:19] No reply from server
Maybe the server is offline
or maybe teamspeak is not running on it

TS Client Log - 19-08-06 03:13:18,2244,WARNING,All,procedure TDICallBack.execute,"The operation had no effect." or "The device buffer overflowed and some input was lost." or "The device exists but is not currently attached." or "The change in device properties had no effect."

Alright, here is my problem (explained to the best of my ability).
I have all ports set-up in the Port Forwarding of the router. The Port Forwarding is listed under NAT with this Modem/Router. I have the following ports set-up; 8767 UDP, 51235 TCP (for query), 14534 TCP, 8773 UDP, and 51234 TCP. I go to connect to my TS from a computer on my network and it will only connect through 198.168.0.XX. I am only able to connect using Quick Connect. When I get my brother to try and connect over the internet he gets the message that states "No reply from server maybe server is offline or maybe teamspeak is not running". I am able to get a response when running a query and on TSViewer.com it tells me all the info about the TS including me being online when I am logged on through the DHCP. With past routers I have been able to connect through the IP like I was not on the network. This Modem/Router will not allow me to do that.:mad:

I found a post on here from way back in 2002-03 about "SMC" routers but the models were way older and the choices on the router were not even close. I think I am having a router issue but wanted to see what you guys had to say. I have rebooted it many times and found no change. I have followed the manual and still no connect. If anyone out there has the same Modem/Router as me please explain to me how to run the set-up. Besides that I am lost.:eek: I am just about to hand this piece-of-shxx back to my cable company with a tag on it stating that "Owner has repeatedly hit with hammer and device still fails to operate correctly", but I do not think that would go over well.

[Triel]

Ok, I have found that I can now connect via normal connect and quick connect. But I still can only connect through my LAN and not the WAN or Netwrok not Internet (for those that do not understand.

I have the server running on another computer and it qill show everything when I query the server through TS Viewer. That means it is there and it exists. I have been on the phone with my IP and they are also trying to figure out why it will not allow internet connect.

I will still post what I find so that others will never have to go through this crap again. But, I hope maybe there is someone out there that can give me some indication why this does not work correctly.

I will leave the server up and running so if others would try and connect and see if they can get through please let me know. IP 12.206.115.231:8767 pw test

[Triel]

bumping message so others will put in their 2 cents.

[Bastian]

See http://www.goteamspeak.com/index.php?page=faq&id=3&item=24#q24 and http://www.goteamspeak.com/index.php?page=faq&id=4&item=25#q25.

Note:

Do NOT use the WAN IP or serverlist to connect to your own LAN server. Your router will most surely not allow this. Within your own network, ONLY use the LAN IP. There is no difference even if you setup a port forwarding in your router, use the LAN IP when ever you or someone else is within the same LAN as the server is.

Use this test to check if your server can be accessed from the internet: http://ts2test.planetteamspeak.com

[Triel]

Firmware 2.12.04-GNR is not available to the public. With that said it will fix the following errors that I know of.

Remote Desktop will not connect or allow connection.
Remote Assistance will not connect or allow connection.
Game UDP proticols or ports will not allow connection.
Some TCP proticols or ports will not coonect or allow connection.
Missing information and/or options in the routers browser.
__________________________________________________ ________________________
Alright, for anyone that may have the new MediaCom On-lineMax listen up.

First of all, Bastian, you are correct. This Modem/Router will not allow you to connect to your own TS via the internet if the computer you are trying to connect to is on the same LAN as the computer you are trying to connect with.

Second, if they come and install your SMC8013WG and the firmware is 2.11.16-GNR tell the tech to update the firmware. If he states any of the following tell him to shove the router up his/her a##;

Sir/Maam, there is not a firmware upgrade for this unit!

Sir/Maam, I am not sure how to do that!

Sir/Maam, That is not going to cause you a problem.
__________________________________________________ ________________________
If you are still with me there are only a few options for you if you accept the SMC Modem/Router and the tech leaves without updating the firmware.

First, call and call tech support till you get someone that knows what you are talking about. That could take some time since many of them are poorly trained and some do not really care.

Second, find a install tech in your area that actually knows what he/she is doing.
__________________________________________________ ________________________
In no way should you try and contact SMC since they will tell you that it is a ISP problem and the firmware is not available to you.