suddenly stops working after x-fi installed, weird plantronics issues?

[bushi]

Hi,

I'm hopping sombody might have a clue how to resolve an odd issue I have that seems to be causing the TS client to stop sending the audio stream or picking up the mic (client continues to run).

For years TS has worked flawlessly with a Turtle Beach Santa Cruz sound card and my plantronics USB DSP 300 headset. General I play games and direct all the TS audio through the plantronics headset and mic. I use the other card for the game sounds to my external speakers. This has worked great.

I recently replaced the Santa Cruz with a Sound Blaster X-fi card. This has fixed a number of issues I was having with sound in various FPS and MMMO games.

However, now when sound is directed to the plantronics TS simple stops working after a few minutes in a game. TS appears to be in some sort of locked state in the client and will neither send nor receive IO from the plantronics. If I flip from direcx input to wave it will come alive again for a couple minutes but then stop again.

If I set the TS output to the X-fi card then the plantronics mike continues to work fine and everything stays stable (but I have the chat mixed with games noise which I don't want).

Creative is of course zero help and their support folks are totally useless. I have no clue why the creative drivers would be screwing up the audio output to the plantronics headset but that seems to be the case. It's just plain weird. The X-fi and Headset are working fine in other apps respectively, this seems to only be an issues with TS and only while in games (chatted for 20 minutes with somebody in TS through the plantronics but 5 minutes into the BF2 game TS went unresponsive again).

Restarting TS always fixes the problem but only for a couple minutes.

Help!

I have updated the creative drivers.
I have reinstalled TS
I have done the mandatory disk check and surface scan
I have updated the Plantronics drivers
I have updated the MB bios
All to no effect

The system particulars attached but it's basic box p4 with gig of memory and via southbridge motherboard.


Argh, I would just strip ou the x-fi card but it really helps with game peformance compared to the old one. Ipi know this all creatives fault somhow I just don't grock the connection since the plantronics is it's own sound device.

[Grenade71822]

U might have to tell the game to play thru the platroincs and ts thru ur speakers.

[bushi]

Well, I seemed to have fixed the problem though I'm not entirely clear on the cause and effect.

I completely gutted TS, and then reinstalled. I got the dev executable and replaced the current one.
I also reinstalled ffdshow, not sure why that would impact anything though, and now the issue is gone. Or at least it appears to be but without a clearer relationship to the fix I always assume it is just laying dormant waiting to spring.

It would be nice if there was a debug mode or somthing to help trouble shoot issues.

[trenchfoot]

I've got a very similar problem with headset and X-Fi. What is ffdshow?

[bushi]

Google it, but basically it's a codec package that that adds more robust support to audio and video file playback.

I"m onto vista problems now this one more less fixed it's self :p. I know not much help, make sure you get the latest executable for TS and cut your old config.