TS crashed laptop

[kimberann]

ok I have an HP 3.0 ghz laptop with 512 ram....I am trying to use TS with Ultima Online and everytime I open TS and UO, it casuse a fatal exception error and I get the blue screen of death and an auto reboot of my laptop.... STRANGE!!! any one else get this problem or anyone have any suggestions???

[Reedy Boy]

Whats the blue screen of death saying the problem iis?


As it could be something hardware based (ie ram problem, HD problem)

[kimberann]

Whats the blue screen of death saying the problem iis?


As it could be something hardware based (ie ram problem, HD problem)



Wish I could tell you more than Fatel error - that is all I can get before it reboots....But I only have this problem with TS and UO running together - I have plenty of HD space and 512 Ram. My guess is that it is some conflict that TS is having, and I can run UO, UO map, Icq, Uo Assist and a internet window or 2 open with no problems at all.

May I just need a new laptop :D

[Reedy Boy]

Hah

512mb of ram is pushing a bit for a lot of things now a days... I've had 2GB for a while, and 1 GB for a while before that



What size is your page file set at?

[kimberann]

Hah

512mb of ram is pushing a bit for a lot of things now a days... I've had 2GB for a while, and 1 GB for a while before that



What size is your page file set at?

that a good question ;) I will have to look when i get home....ok well Ram is cheaper than new laptop... :D maybe I will try that.... I have to stop and buy a new head set since my cat thought is was a midnight snack and it is now in 3 pcs. :mad: But what should the page file be set at???

[Reedy Boy]

The rule of thumb is 2.5 x your physical memory (I think)

But that can go to pot - I have 2GB memory, but only have a GB pagefile



It wants ot be more than 1GB for sure

[kimberann]

The rule of thumb is 2.5 x your physical memory (I think)

But that can go to pot - I have 2GB memory, but only have a GB pagefile



It wants ot be more than 1GB for sure

Ok... I will check that tonight AND maybe see how much to get more ram in my laptop.

[kimberann]

The rule of thumb is 2.5 x your physical memory (I think)

But that can go to pot - I have 2GB memory, but only have a GB pagefile



It wants ot be more than 1GB for sure
Ok. it crashed again!!!! but this time I got to write down what the blue screen said...

Trap_cause_ unknown
Stop error and a bunch of numbers
Then Physical Memory Dump

Any suggestions????

[Reedy Boy]

Physical memory dump is usually ram or HD


It can be not enough memory (seen that before), or not enough page file...

[Kingfish]

I wouldnt jump the "not enough ram" route. You will run slow, but you shouldnt get an error like that.

I would go with bad sound drivers 1st... Ram 2nd.

Go to HP site and look for drivers for your laptop there for your soundcard. update em.

As for ram.. you may want to consider upgrading.

does ts crash if you only have ts running?

[Reedy Boy]

Ive seen a laptop with 256mb of ram blue screen in windows doing very little...

It turned out to be that it also had a tiny page file... So hence suggesting that

[kimberann]

I wouldnt jump the "not enough ram" route. You will run slow, but you shouldnt get an error like that.

I would go with bad sound drivers 1st... Ram 2nd.

Go to HP site and look for drivers for your laptop there for your soundcard. update em.

As for ram.. you may want to consider upgrading.

does ts crash if you only have ts running?

Ok I have set the initial size to 1536 and the max to 2500 I will run it tonight and see what happens :-) Thanks for everyones help!!!!

EDIT~~~~~ after setting the above and playing for 15 mins.. CRASH!!!! guess I will have to find a way to play with out TS... :-(

[kimberann]

Ok I think it is fixed!!!!! WOOHOO!!! I doubled the RAM to 1gig and ran, UO with UO Assit, UOAM, ICQ and Teamspeak for about 30 mins.. the big test will be tonight, when I have more time to play!! Thanks to every one for all your help and suggestions!!!

[Reedy Boy]

Ok I think it is fixed!!!!! WOOHOO!!! I doubled the RAM to 1gig and ran, UO with UO Assit, UOAM, ICQ and Teamspeak for about 30 mins.. the big test will be tonight, when I have more time to play!! Thanks to every one for all your help and suggestions!!!

No Probs

=)

[kimberann]

Well here we go AGAIN!!!! still crashing!!!!! only now I can play for 15 mins and then it crashes.... this is so frustrating!!!

[Reedy Boy]

Done all the general maintenance?

Disk Check, Defrag, antivirus & spyware scans?

[kimberann]

Done all the general maintenance?

Disk Check, Defrag, antivirus & spyware scans?
OH yeah... I do that on a regular basis... I can play for about 1 hr and poof... physical memory pump... and ONLY when I run TS I wonder if there is a memory leak with TS???

[Reedy Boy]

Have you tried with other stuff running...?

Other voice stuff... ie Ventrilio, Skype... Etc etc

I regularily game with Skype and TS with msn, x-fire etc etc in the background

[kimberann]

Have you tried with other stuff running...?

Other voice stuff... ie Ventrilio, Skype... Etc etc

I regularily game with Skype and TS with msn, x-fire etc etc in the background

I have not tried skype or ventrillo, as my guild uses TS.. but I have run UOAssist, UO auto map, icq, outlook, and multi web pages for hours and not have a problem... that is why I am fairly sure it is TS causing the problem..

[Reedy Boy]

I dont think TS has a memory leak, never noticed a problem....

There must be some reason behind it though!

[kimberann]

I dont think TS has a memory leak, never noticed a problem....

There must be some reason behind it though!
There are others out there having problems with processor useage being high with TS..... I am not sure either what the problem is, the last thing I think of is the sound card on the machine. but all the drivers are up to date (2004 was the last one) This is just very strange!!!

[Reedy Boy]

Yeah, it sounds that it could tie up

As you increased physical memory, and virtual memory (page file), it increased playable time....

[kimberann]

Yeah, it sounds that it could tie up

As you increased physical memory, and virtual memory (page file), it increased playable time....

Yeah, at first it would crash at start up of TS or within 5 mins... NOW however I can play for about 1 hour give or take and it works PERFECTLY.... This is very stange!!! I have 1 gig of ram and a maxed out page file!!!

[kimberann]

Ok after weeks and weeks of having my laptop crash out after about 1 hour of TS use, I have finally solved the problem!!!

I bought a Turtle Breach Audio Advantage Micro. It is a SMALL (jump drive size) external sound card. I ordered it from the Staples website for $29, it came yesterday, I installed it and played for OVER 2 HOURS!!!!!! The sound quality is fantanstic!

I do ot think my sound card was broken, but I do think it was not compatible with TS. If anyone else is having sound card problems I would suggest this little $29 fix, hey if it does not work you can return it!!

Good Luck to all !!!

[DracoTBH]

i am having this exact. percise problem. if u read this, please answer, are u using anything logitech... mouse, headset etc? while playing. read my thread up top

[kimberann]

i am having this exact. percise problem. if u read this, please answer, are u using anything logitech... mouse, headset etc? while playing. read my thread up top


I use a USB mouse and USB cooling pad and a regular head set. You need to purchase a Turtle Beach Audio Advantage Micro USB sound card.

I had the same problem with my Pavilion notebook!!! Spent $29.99 at Staples and POOF it works GREAT!!! It just plugs into any USB port and then you plug your headphone or speakers into that.

Trust me it works GREAT!!!