Problems Connecting

[KRMKatie]

Alright, I tried to connect today, and it worked, but it wasn't the server I wanted, so I change the adress and it has the ''Server is offline, or teamspeak is not running on it''. So I try again, and it does the same, and I restart my computer, and uninstall, and re-install teamspeak and it still wont work, the only server I can connect to is [ts.macgamenet.com].
PROBLEM, I need to connect and it wont allow me. Friends are trying to help me out, and they can't figure it out, because they can connect just fine.
I read the (FAQ) and saw things that would cause this, and I don't know what I'm doing. PLEASE HELP--




-]{T

[BHKai]

Try start>run>cmd>tracert <ip of server>

[KRMKatie]

Try start>run>cmd>tracert <ip of server>

Where?..I'm totally dumb..

[KRMKatie]

Ok, now nobody can hear me, this is gay...

[BHKai]

Had couple classes to go to.

What operating system do you have?

Windows, linux, mac?

[KRMKatie]

Had couple classes to go to.

What operating system do you have?

Windows, linux, mac?

Windows --

[BHKai]

Okay.

little green start button at the lower left hand side. Is start.

Click Run

Type cmd
Press enter

Type tracert <ip of server>

Press enter

Right click Mark

Hold shift use arrow key and highlight.

Paste here.

[KRMKatie]

It's still going, hold on...i'm on my thread replying, so I'm online..

[KRMKatie]

Tracing route to fsk405.com [74.53.204.82]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 192.168.1.1
2 27 ms 26 ms 26 ms netblock-208-127-71-1.dslextreme.com [208.127.71
.1]
3 27 ms 27 ms 27 ms LAX1.CR1.Gig10-0-119.dslextreme.com [66.51.203.4
9]
4 27 ms 27 ms 27 ms ge-5-1-115.ipcolo1.LosAngeles1.Level3.net [63.20
9.70.133]
5 38 ms 35 ms 36 ms ae-32-54.ebr2.LosAngeles1.Level3.net [4.68.102.1
26]
6 72 ms 72 ms 71 ms ae-3.ebr3.Dallas1.Level3.net [4.69.132.78]
7 73 ms 72 ms 72 ms ae-63-63.csw1.Dallas1.Level3.net [4.69.136.154]

8 * * 60 ms ae-14-69.car4.Dallas1.Level3.net [4.68.19.6]
9 59 ms 60 ms 59 ms THE-PLANET.car4.Dallas1.Level3.net [4.71.122.2]

10 60 ms 60 ms 60 ms te7-2.dsr02.dllstx3.theplanet.com [70.87.253.26]

11 210 ms 214 ms 201 ms 7e.fd.5746.static.theplanet.com [70.87.253.126]

12 60 ms 61 ms 61 ms po1.car06.dllstx6.theplanet.com [12.96.160.8]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

[BHKai]

Weird. The site is not blocking pings as I can ping it. It might be that your ip is banned or your firewall is blocking you from connecting there.

I am able to connect also. Frog is on. :)

Can you access the web page?

I do know that theplanet servers are going through a lot right now as they have merged with site5 and site5 is transferring the servers over with all of the sites that they host.

Edit:
What is your IP I can ask to see if it is banned?

[KRMKatie]

I have no idea what my IP is :|

thanks for your help :)

[BHKai]

:p

http://whatismyip.com

Just to check to make sure of something. This is the official ts teamspeak server. Can you connect?
62.146.116.194:8767

This is to connect to FSK405.com server. (The one you are can not connect to.)
fsk405.com

[KRMKatie]

Gotcha -- [ 208.127.71.113 ]

:)

[BHKai]

What are you using as an address to connect?

Your ip is not banned on the fsk405.com TS.

[KRMKatie]

I'm using [ FSK405.Com ]