Login problems

[Delyv]

I have one friend having problems to login to my server. All my other friends can login without any kind of problem but he just cant. He is able to join other servers but not mine.. :(

it says something like 'no reply from server. server offline'

His modem doesnt have any port things so every port is open so it cant be about ports. He also tried to disable firewall and login but it didnt work..
I've read faq and tried everything

[BHKai]

What are the results?
http://ts2test.planetteamspeak.com/?page=step1

[Delyv]

Everything failed

[ANR Daemon]

Then either you lying that someone else can connect to your TS server, or you have supplied wrong address to your friend/test page.
It's hard to know without details.

[fluffie]

Everything passed but when i tried on real client it doesn't connect.:confused:
When i tried the test with IP everything failed but when i tried it with FQDN everything passed.

[ANR Daemon]

It's hard to know without details.

Sorry, telepats long since gone mad from overworking and exhaustion, so you gonna take your time and explain your problem in clear (http://catb.org/esr/faqs/smart-questions.html).

[Delyv]

I aint telepat either so you tell me what are the details you want. He passes test but he cant join the server on TS client. He can join other servers. All my other friends can join my server without any problems. We tried without firewalls and with bridged modems, tried ping test which failed on both sides to timeout, tried everything on every FAQ and searched all over the web. So just ask what you need to know more...

[ANR Daemon]

At least, your OS version and network configuration.
For Windows there's a diagnostical walkthrough: http://forum.teamspeak.com/showthread.php?t=37522

[Delyv]

My OS is windows XP and heres answers for your link's questions.

[ ] Server is up and running.

Common checks: You see server icon in tray area or server_windows.exe listed in task manager.
Quote:
If not - check server.log in directory where You have TS installed.

Yes server is running.

[ ] Server configured and functions properly.

Common checks:

[ ] You can see HTTP interface by entering

http://localhost:<HTTPServer Port>
in Your webbrowser.

Works



[ ] You can connect to TCP query port by starting telnet.exe and entering

open localhost <TCPQueryPort>

Works. Or at least it becomes blank thing where reads [TS] so I guess it worked.

there.

[ ] You can connect to TS server at address

localhost:<Server Port>

Works

1. Do You have Your firewall configured correctly to allow UDP connections to and from <Server Port>?
8767 TCP & UDP allowed, 14534 TCP & UDP allowed, 51234 TCP & UDP allowed
2. Is Your server located behind a router? Does that router have real WAN address or just address in other (wider) LAN?
Its behind router and it has real WAN address.
3. Did You set up port forwarding properly? Or use DMZ option? (make sure you have Your firewall always enabled!! even if You are behind a router!)
I set it properly. I tried with DMZ and without. (though i dont know what it means)
4. Which address You provide to Your friends? Is it Your real IP or name? Does that IP dynamically changes from time to time? Is Your name updated to reflect that changes?
I gave them the one that myip or something says. Its dynamical but it doesnt change.


And heres my netstat -aon:
Active Connections

Proto Local Address Foreign Address State PID
TCP 0.0.0.0:135 0.0.0.0:0 LISTENING 1028
TCP 0.0.0.0:445 0.0.0.0:0 LISTENING 4
TCP 0.0.0.0:14534 0.0.0.0:0 LISTENING 4056
TCP 0.0.0.0:51234 0.0.0.0:0 LISTENING 4056
TCP 127.0.0.1:1027 0.0.0.0:0 LISTENING 668
TCP 127.0.0.1:1033 127.0.0.1:27015 ESTABLISHED 2524
TCP 127.0.0.1:1080 127.0.0.1:1081 ESTABLISHED 2580
TCP 127.0.0.1:1081 127.0.0.1:1080 ESTABLISHED 2580
TCP 127.0.0.1:1084 127.0.0.1:1085 ESTABLISHED 2580
TCP 127.0.0.1:1085 127.0.0.1:1084 ESTABLISHED 2580
TCP 127.0.0.1:2139 127.0.0.1:12080 ESTABLISHED 2580
TCP 127.0.0.1:2141 127.0.0.1:12080 ESTABLISHED 2580
TCP 127.0.0.1:2143 127.0.0.1:12080 ESTABLISHED 2580
TCP 127.0.0.1:2196 127.0.0.1:12080 ESTABLISHED 2580
TCP 127.0.0.1:2268 127.0.0.1:12080 ESTABLISHED 2580
TCP 127.0.0.1:2270 127.0.0.1:12080 ESTABLISHED 2580
TCP 127.0.0.1:5152 0.0.0.0:0 LISTENING 256
TCP 127.0.0.1:5152 127.0.0.1:2094 CLOSE_WAIT 256
TCP 127.0.0.1:5354 0.0.0.0:0 LISTENING 192
TCP 127.0.0.1:12025 0.0.0.0:0 LISTENING 1936
TCP 127.0.0.1:12080 0.0.0.0:0 LISTENING 232
TCP 127.0.0.1:12080 127.0.0.1:2139 ESTABLISHED 232
TCP 127.0.0.1:12080 127.0.0.1:2141 ESTABLISHED 232
TCP 127.0.0.1:12080 127.0.0.1:2143 ESTABLISHED 232
TCP 127.0.0.1:12080 127.0.0.1:2196 ESTABLISHED 232
TCP 127.0.0.1:12080 127.0.0.1:2268 ESTABLISHED 232
TCP 127.0.0.1:12080 127.0.0.1:2270 ESTABLISHED 232
TCP 127.0.0.1:12110 0.0.0.0:0 LISTENING 1936
TCP 127.0.0.1:12119 0.0.0.0:0 LISTENING 1936
TCP 127.0.0.1:12143 0.0.0.0:0 LISTENING 1936
TCP 127.0.0.1:27015 0.0.0.0:0 LISTENING 164
TCP 127.0.0.1:27015 127.0.0.1:1033 ESTABLISHED 164
TCP 192.168.0.161:139 0.0.0.0:0 LISTENING 4
TCP 192.168.0.161:1067 206.220.42.147:25999 ESTABLISHED 3176
TCP 192.168.0.161:1239 80.239.233.3:3724 ESTABLISHED 3724
TCP 192.168.0.161:2140 72.14.221.100:80 CLOSE_WAIT 232
TCP 192.168.0.161:2142 72.14.221.99:80 CLOSE_WAIT 232
TCP 192.168.0.161:2144 72.14.221.104:80 CLOSE_WAIT 232
TCP 192.168.0.161:2197 205.234.175.175:80 CLOSE_WAIT 232
TCP 192.168.0.161:2269 72.14.221.101:80 ESTABLISHED 232
TCP 192.168.0.161:2271 74.125.13.84:80 ESTABLISHED 232
UDP 0.0.0.0:445 *:* 4
UDP 0.0.0.0:500 *:* 800
UDP 0.0.0.0:1025 *:* 192
UDP 0.0.0.0:1047 *:* 3176
UDP 0.0.0.0:1048 *:* 3176
UDP 0.0.0.0:1049 *:* 3176
UDP 0.0.0.0:1050 *:* 3176
UDP 0.0.0.0:1051 *:* 3176
UDP 0.0.0.0:1052 *:* 3176
UDP 0.0.0.0:1053 *:* 3176
UDP 0.0.0.0:1054 *:* 3176
UDP 0.0.0.0:1055 *:* 3176
UDP 0.0.0.0:1056 *:* 3176
UDP 0.0.0.0:1057 *:* 3176
UDP 0.0.0.0:1058 *:* 3176
UDP 0.0.0.0:1059 *:* 3176
UDP 0.0.0.0:1060 *:* 3176
UDP 0.0.0.0:1061 *:* 3176
UDP 0.0.0.0:1062 *:* 3176
UDP 0.0.0.0:1063 *:* 3176
UDP 0.0.0.0:1064 *:* 3176
UDP 0.0.0.0:1065 *:* 3176
UDP 0.0.0.0:1066 *:* 3176
UDP 0.0.0.0:1357 *:* 544
UDP 0.0.0.0:2136 *:* 3724
UDP 0.0.0.0:4500 *:* 800
UDP 0.0.0.0:8767 *:* 4056
UDP 0.0.0.0:25777 *:* 3176
UDP 0.0.0.0:63448 *:* 192
UDP 127.0.0.1:123 *:* 1124
UDP 127.0.0.1:1069 *:* 3176
UDP 127.0.0.1:1072 *:* 3724
UDP 127.0.0.1:1900 *:* 1376
UDP 127.0.0.1:44301 *:* 584
UDP 127.0.0.1:45301 *:* 696
UDP 192.168.0.161:123 *:* 1124
UDP 192.168.0.161:137 *:* 4
UDP 192.168.0.161:138 *:* 4
UDP 192.168.0.161:1900 *:* 1376
UDP 192.168.0.161:5353 *:* 192

I also tried this tracer thing to my friends ip and it lost all packets. http://visualroute.visualware.com/

and heres my ipconfig /all
Windows IP Configuration

Host Name . . . . . . . . . . . . : *******
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : suomi.net

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : suomi.net
Description . . . . . . . . . . . : Atheros AR8121/AR8113/AR8114
thernet Controller
Physical Address. . . . . . . . . : 00-23-54-40-B3-9D
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.0.161
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 212.50.131.153
192.168.0.1
Lease Obtained. . . . . . . . . . : 30. maaliskuuta 2009 14:35:2
Lease Expires . . . . . . . . . . : 6. huhtikuuta 2009 14:35:24


And output from that TS connection test was everything passed.

Screenshot from virtual server: http://img12.imageshack.us/my.php?image=virutalservere.jpg

No idea on firmware version

[Draygo]

Can you paste your traceroute to your friends computer here?

(start -> run -> cmd -> tracert <yourfriendsIP>

Sounds like a routing issue to me with either your ISP or your friends ISP. (or worse a higher tier provider)

[Delyv]

Tracing route to 213-216-242-65-Tuira-TR1.suomi.net [213.216.242.65]

over a maximum of 30 hops:



1 1 ms <1 ms <1 ms 192.168.0.1

2 * * * Request timed out.

3 * * * Request timed out.

4 * * * Request timed out.

5 * * * Request timed out.

6 * *

[Draygo]

does it stop at 6? or is there more?
hop 1 is your gateway/router
hop 2 would be your ISP, its not even giving you any information like it should, can you post a traceroute to www.google.com to compare?

If you get a successful trace, contact your ISP's tech support and explain the problem to them.

It is possible that your ISP is blocking that IP for some reason.

[Delyv]

It doesnt stop at 6 but i couldnt bother to wait because ive done that tracert before and it timed out on the rest. I think i must contact my ISP then ;)

[ANR Daemon]

It seems like problem with ISP for you or your friend.
You said that you checked with ts2test and everything has a green mark after it? Then your server is up and running correctly.

[Delyv]

It was ISP problem indeed :)
I send them email and they fixed the problem. He can connect now just fine