Poor Sound Quality

[TheFlash]

I am sorry but the sound quality for the new versions of TS are not good at all.
Some of us are still using 1.5 and the older server with better results.
I have switched to Ventrilo for quality until some of these issues can be resoved.
We either have massive static while speaking or can not hear at all. Everyone is running different systems so it can not all be directed toward our hardware.
I liked the wav file that was sent on the forum so everyone can hear was is going on. That is the same sound we all get or just poor quality with breakups, static, et.

I have read the FAQ and there is not much help there. I have been following the forums and again,not much help.

[Judas]

Hmmm... well.. usualy its people who were using Battlecom who complain about soundquality but in this case you have already used TS1.5 and i agree that there has to be something seriously wrong if the soundquality of TS2 doesnt sound at least as good as TS1.5 on your systems.

Dont really know where to start but i know that TS2 requires completely different windows sound mixer settings on my system than TS1.5 does. Also the TS2 server comes with a wide variety of codecs of which the CELP 5.2 is exactly the same as used in TS1.5. Some say that CELP 5.1 and 6.3 have sligthy worse quality than 5.2 but i think that a lot depends on settings. GSM Codecs have fare better quality than TS1.5 ever had though.

You might want to go through your soundsettings again, set process priority to high and give the latest developer release a try.

[panzerknacker]

Sounds like another issue with drivers to me. My clan has RC2 running, i made sure every member has recent drivers concerning everything ranging from mobo to soundcard.

No one has problems anymore. This massive static problem occurs usually due to bad or WDM drivers.

We use 14.8 and soundquality is fantastic. Lower codecs sound canny indeed, don't use those.

[TheFlash]

My system is current on all drivers. We have been using 1.5.0.6 with good sound quality. Only problem there was with disconnects. The driver excuse for TS sound quality would work if it was not for the number of other users having the same problem. Plus the fact that everyone is not using SBlive cards.
We use Ventrilo with no problem at all. Matter of fact it sounds like you are on the phone with each other. TS is more popular for the time being so we are trying to us it.
It appears that TS have improved on all the thrills but is not up to par on its sound quality.

[panzerknacker]

And you are using 14.8 codec? or lower? Does it happen with certain systems?

[Judas]

Every now and then someone rises the matter of soundquality again and usually its a whole group claiming that sound quality is just bad. Then again there are a LOT people who use Teamspeak that say that its soundquality is very good and that everything depends on soundsettings. Since you already said that TS 1.5 had good quality for you I know that you dont expect cristal clear 44.1khz CD-quality sound.

Maybe there is a problem with the soundcards you are using or the soundsettings (since according to your post the problems occure with various soundcards).

Do the same problems happen on every server you try? Some people (including myself) get much better results from running the server and the client on different computers)

Do you hear the statics right from the beginning or do they suddenly appear.

Have you ever tested if a certain client might cause the problem? (ie just 2 people join the server, 3rd connects and so on to figure out if certain client might have bad settings that influence the overall quality)

[mCn]

Originally posted by TheFlash
I am sorry but the sound quality for the new versions of TS are not good at all.
Some of us are still using 1.5 and the older server with better results.
I have switched to Ventrilo for quality until some of these issues can be resoved.
We either have massive static while speaking or can not hear at all. Everyone is running different systems so it can not all be directed toward our hardware.
I liked the wav file that was sent on the forum so everyone can hear was is going on. That is the same sound we all get or just poor quality with breakups, static, et.

I have read the FAQ and there is not much help there. I have been following the forums and again,not much help.

One should take into consideration that TS2 uses a UDP connection, ventrilo (due to what i just read on their web site) and TS1 use TCP connections.
Very briefly spoken the difference between both connections is that with UDP ("connectionless") you will encounter less lag and disconnections (an issue people complained a lot about in TS1), while in TCP there is some kind of error correction implemented, lost packets will be re-requested.
So if someone has bad line quality (many lost packets), he will have bad voice quality (those packets are simply missing) with UDP and better voice quality, but more time delay with TCP.

[Judas]

TeamSpeak did never use TCP for the voicestreams. Teamspeak 1.5 just did the initial handshake using TCP and maybe some other non-voice related dataexchange. The voice has always been transmitted using UDP. UDP is far the better protocol for real-time apps as TCP packets have a tendency to lag. Every onlinegame uses UDP aswell (at least the ones i am aware of).

The disconnects in TS1 were due to session-timeouts on certain routers which simple closed the ports when there was no data transfer for a certain ammount of time.

Bad sound quality on TS2 is related to any of the below reasons:

1) Bad internetconnection to the server or too few cpu resources available for the server (quite seldom)

2) Problems with DirectX and Sounddrivers

3) Faulty hardware (soundcard/microphone)

4) Bad soundsettings

5) Incompatibility or only partial compatibility of Teamspeak with the hardware/software used.

No one denies that there are a few bugs in TS but in a very huge ammount of cases the problems belong to category 1-4.

[mCn]

Originally posted by Judas
TeamSpeak did never use TCP for the voicestreams. Teamspeak 1.5 just did the initial handshake using TCP and maybe some other non-voice related dataexchange. The voice has always been transmitted using UDP.
<...>


uuuh sorry then :)

[TheFlash]

So what I am being told is that my Gigabyte 7VAX, 2400XP, Abit Siluro GF4, SB Live (current Drivers), Updated Bios, Current 4&1,
System which has no other issues with Graphics, Sound, Including recording and playing music. That works fine with TS 1.5.0.6, Roger Wilco, and Ventrilo has a hardware or driver issue which only shows up with TS2.
I guess this is the same issue my Gigabyte 7VRXP has and my Abit KA7 System has.
This issue must be a virus because it is not isolated to just me. I see others posting the same problems and those I connect with are having the same issues.
I would blame is on my Dial Up but I am not using one, I am on cable.

Maybe this is all user error and can be blamed on how I have my setting but I really do not think so . . .

[Judas]

Look.. i didnt say that its all your fault but have read quite a few of them postings stating exactly the problems you are getting and in most of the cases it belongs in either of the first 4 categories.
If someone turns up and claims that all his friends are having exactly the same problem while everyone has a different setup I start getting suspicious because I know that it works for thousands of others. That doesnt mean that I dont believe that you are a problem that needs solving.


Who is hosting that server you are using?
Does Loopback-Test work ok?

And have you ever tried to kx drivers for your soundblaster? (www.kxproject.com)

[TheFlash]

"And have you ever tried to kx drivers for your soundblaster? (www.kxproject.com)"

Yes, I have tried them. I found them nice for everything but TS.
When I attempted to test my mic with TS all I got was dead air and at the most the sound of it trying to work.

I would hate to think that TS is not compatable with a SB live.
What is funny is that I have had it working with "Fair" quality of sound. For some reason that only lasts for awhile before it begins to be full of static and poor quality.
I did notice that in Ventrilo users sound like themselves. TS 1.5.0.6 is close also. The new version of TS my boy in the next room does not sound like himself when using it.

[Judas]

Hmm well... You definitely have a problem there and i dont have a solution for it. I know lots of people using a soundblaster and teamspeak works for all of em with a very nice quality.

But its a little bit irritating that you never answer my questions about the server. I agree that statics most probably dont have anything to do with the server but other problems might have and having a bad server surely doesnt work beneficial for people who already have problems with the client.

What is strange to is that the kx drivers dont work for you. Every single user i know who has tried em had good results.

I am really lost here, maybe someone comes up with yet another idea. Are you playing any really wierd games that no one ever tried teamspeak with or do you run any other software that might conflict with teamspeak?

[TheFlash]

Only game being played is GhostRecon.
I put up the server on three of my systems and
have had problems. I play on Tacticalgamer on their
TS servers and have had problems. I also know that
there are several that have issues. Sometimes installing
the sound drivers will fix it for awhile.
These problems do not always come up while gaming.
We just put up a server and the static and poor quality
begins.