Commercial Server Ban

[CyberSEAL]

I run a TeamSpeak server for my clients to use free-of-charge. I do not profit from the use of TeamSpeak at all, actually quite the opposite, it costs us money to be able to provide the additional voice service for free to all our clients.

I thought we were operating within the boundaries of the license agreement since we do not charge ANYONE for the use of our TS servers. We have had several prospective clients approach us regarding the possibility of leasing their own dedicated TeamSpeak server but as of yet we are not charging anyone for the service.

Today our primary TS server was blacklisted and it has needlessly upset the 100 or so clients of ours that were using this free service for their own voice communications. In the past we've tried to pay you guys, just to be on the safe side, however each time we send an email with questions (like can we paypal you) we get no response.

Also we've received no emails from the TS team telling us we are in violation of their agreement. I would really be appreciative if our server could be taken off of your blacklist today as we don't understand how we are violating the software license.

We tell everyone that comes to us for assistance that TS is the way to go and the only voice solution they should spend their time playing with. I don't think the blanket blacklisting of servers you guys "think" are violating your agreement is at all appropriate, especially considering how disruptive it was to those of us who were NOT violating your software license.

I know you guys are slammed, instead of emailing I'll just ask here. We'd like to paypal you even though no one is paying us for the use of these damn servers, just to be on your "good" side I suppose. Can we paypal payment to you, if so what's the address and what's the turnaround time for you guys to actually credit us?

thanks,
Brad Caricofe
CEO, CyberSEALS.net

[erikpaco]

I can voutch for the 'not asking for money' part of it..

[magnus333]

yeah, same thing happened to me. I sent an email to the account as asked early this morning, but i still got no response, and i got a ton of people waiting to use it for very important (well, relative to the BF world) events tonight...
I also received no emails EVER from anyone about this, and we have never sold anything, nor have we done anything to even make people think we have...

Could you also please change your extremely offensive website that the link provided from the popup from TS links to? It basically insults me and says i was stealing things which i was not and stats that im too stupid to follow a simple agreement, everyone trying to log in all day things im some kind of felon right now.
Thanks a lot for hurting my reputation and taking absolutely NO steps to even check up on this with me. :mad: :mad: :mad:

server: 204.157.6.106

[CyberSEAL]

This was somewhat hurtful of them to do since we are not in violation of their software agreement. Several of our clients may think we cater to unclean business practices because of the terse wording contained in the blacklist message.

I sent an email to TS sales 3 months ago and asked them specifically if our plans to offer the service for free would be in violation of their license and if we would need to pay. Their answer was very straightforward, we would only have to pay their licensing fees if we were charging for the service. I am looking for a copy of that email to post here.

I appreciate the effort that the TS crew has put forth in developing such high-quality software and releasing it for free use. I understand that the software has been explosively popular and the demand for information of any type has grown to a level that may be very difficult for the TS team to maintain responding to.

Regardless we have to keep our customers happy and I am feeling a bit foolish for promoting TeamSpeak as our exclusive voice solution. Can anyone from TS tell us if it's going to take as long to reenable our servers as it does for you to answer emails (last email I sent was answered exactly 30 days later)? My clients won't wait 30 days to get voice comm back, we'll have to scrap TS for Ventrilo when TS is what we really want... :(

[Smokin'Mr2]

We rent a Medal of Honor server from Cyberseals. Been with them for about 4 months. After having the server for a little while I asked them about how much it would cost me extra to have them set up a Teamspeak server.

They said they would do it free!

I do NOT pay any money to Cyberseals for Teamspeak!

They set it up for me, and my bill didn't go up. I didn't expect they would do it for nothing but they did.

They aren't selling Teamspeak, or Teamspeak servers.
Please turn it back on.
Smokin'
www.sektion8.net

[CyberSEAL]

Well we are advertising that we have TS ervers for rent but we haven't finalized our plans or an offering or fulfilled any orders yet... :)

[vapor]

Most unkewl of you guys here at TS.O

You blacklisted two obviously clan only, not for profit servers that were well within your terms of service.

TS went from one of the most incredible products out there to nothing more than another peice of corporate hogwash in a matter of seconds when you pressed that button to blanket blacklist so many servers.

There are plenty of other server products out there to choose from, I guess it is time for www.bg55.com and a few others to move to somebody elses product, TS doesnt want us.

I am fairly certain you violated many legally binding contracts all at once, but hey, its a free service so the best we can do is file a class action suit to get you to turn back on service. Frankly its not that important to me, I will just use somebody elses service/product.

*sigh*

[Mrdredd]

how do you know when you have been blacklisted?
WHat happens?

ASAP!
thanks