View Full Version : Login into Webadmin sometimes impossible
Randomly it is impossible to log in into the webadmin.
The webadmin is shown but you get a login (user/pass) error, this for users and superadmin.
After 3 or 4 tries you finally are logged in, then clicking on a link to change something you are logged out again and back at the login screen.
When I look into the log I see errors like this:
20-11-03 15:35:15,ERROR,All,WEBINTERFACE, Progress_COMMAND Exception: EConvertError.'217.67.228.20:8804' is not a valid integer value
03-12-03 10:52:04,ERROR,All,WEBINTERFACE, FileNotFound: "C:\Program Files\Teamspeak2_RC2\httpdocs\">link<\gfx\serveradminlogin.gif"
03-12-03 10:52:18,ERROR,All,WEBINTERFACE, FileNotFound: "C:\Program Files\Teamspeak2_RC2\httpdocs\">link<\gfx\serveradminlogin.gif"
03-12-03 10:52:26,ERROR,All,WEBINTERFACE, FileNotFound: "C:\Program Files\Teamspeak2_RC2\httpdocs\">link<\gfx\serveradminlogin.gif"
03-12-03 10:56:28,ERROR,All,WEBINTERFACE, FileNotFound: "C:\Program Files\Teamspeak2_RC2\httpdocs\">link<\gfx\serveradminlogin.gif"
03-12-03 11:47:47,ERROR,All,WEBINTERFACE, FileNotFound: "C:\Program Files\Teamspeak2_RC2\httpdocs\">link<\gfx\serveradminlogin.gif"
04-12-03 19:03:31,ALL,Info,server, Starting VirtualServer id:46 with port:8805
08-12-03 03:43:08,ERROR,All,WEBINTERFACE, Progress_COMMAND Exception: EConvertError.'88.3' is not a valid integer value
08-12-03 03:43:10,ERROR,All,WEBINTERFACE, Progress_COMMAND Exception: EConvertError.'88.3' is not a valid integer value
I also have complains that adminning in TS is not possible when having webmin login problems, but I cannot confirm this myself.
Is this a known bus and is there a solution for it?
Hmmm,
this looks like a broken installation =). Did you have a look if those files are at the place its looking for ? Maybe you should make a new (clean) install and see what happens...
There also might be something messed up with your database...seen that its trying to convert values to the wrong types etc.
It is an installation which is used some months now.
The problem occurs randomly, today I restarted TS server and now it is working fine again.
So I dont' think there are broken links or there is something wrong with the database, if this there is the problem would be present all the times.
I really think this is a bug, we have this login problems from day 1 we use TS as chatserver. We had it in the older TS version and in this version.
The problem is that we have a licence and we have several servers running with a lot of users, just reinstalling is not a good option. I loose all logins and personal settings.
I allready reinstalled it once and then placed the a backup back, the problem was not solved...
Dummer Sack
08-12-2003, 15:17
On the reinstalling: just backup server.log, server.ini and server.dbs and you will not loose any settings.
Hardware problem?
Maybe a bad power supply, defect harddisk or defect motherboard?
Or loose/bad ram modules?
In some cases those defects can lead to the strangest computer behavior (even to instabilities with only one program on rare occasions).
If you cannot find another possible cause and if you have another computer available try to install TS on that one, copy over the server.ini, server.log and server.dbs files and check if you get the same problem. If you do not get the problem then try to log in remotly from the computer where you have the problem. If the problem is also gone there then it may be a hardware problem or some incompatibility with a background task. If the problem still occures then the problem may be your web browser.
PS: Are you connecting to the web interface localy or remote?
Originally posted by Dummer Sack
On the reinstalling: just backup server.log, server.ini and server.dbs and you will not loose any settings.
Hardware problem?
Maybe a bad power supply, defect harddisk or defect motherboard?
Or loose/bad ram modules?
In some cases those defects can lead to the strangest computer behavior (even to instabilities with only one program on rare occasions).
If you cannot find another possible cause and if you have another computer available try to install TS on that one, copy over the server.ini, server.log and server.dbs files and check if you get the same problem. If you do not get the problem then try to log in remotly from the computer where you have the problem. If the problem is also gone there then it may be a hardware problem or some incompatibility with a background task. If the problem still occures then the problem may be your web browser.
PS: Are you connecting to the web interface localy or remote?
Few weeks back a new server is placed and a back up (as you descripe) is placed back onky ini, log en dbs.
On the old server AND new server the problems occur, I know for 100% that there is NO hardware problem what causes this.
It is not my browser becaus ALL the customers have this problem when it occuts and the server register the problem in the log, so this has nothing to do with my own browser.
If the problem occurs I can login using the admin function on the server itself (right click on TS icon), but the webadmin gives user/pass errors.
We offer TS servers to customers (yes we do have a licence) and the TS server runs on a dedicated windows w2k machine.
All users connect using the internet, as administrator i connect locally on the machine OR using the internet. If the problem occurs login in remotely is NOT possible, locally using TS icon works normally then!
A restart of the TS server fixes this problem!
Dummer Sack
08-12-2003, 16:32
Originally posted by Bert
If the problem occurs login in remotely is NOT possible, locally using TS icon works normally then!
Well that points to a router/firewall problem then and not a TS server probelm.
If the porblem occures can you connect form other computers within the LAN with the LAN IP (http://LANIPOFSERVER:14534/)? If so its quite sure a router/firewall problem.
The only strange thing is the file not found messages then (but maybe they are another not related problem).
No this is not a router or FW problem.
It is a professional server, not a home made configuration.
We offer more services to customers, only this aplication has a problem.
If it was a router problem the problem would be always there, after a reset of TS it works normally for several weeks, then spontaniosly the error popups again, all other aplication running on the same connection and machine have NO problems what so ever.
Also the machine it runs on is NOT behind a NAT, it has an own internet IP, so real routing is not really done.
But the most common error is this one:
08-12-03 03:43:08,ERROR,All,WEBINTERFACE, Progress_COMMAND Exception: EConvertError.'88.3' is not a valid integer value
NOT the "file not found", this error is the connection error.
I am still convincent this is a bug, I have heard more complaints of other people who have also a TS server running(private, not commercial as we have) which have simular problems.
Dummer Sack
08-12-2003, 18:03
Yes but then explain why it is accesible via localhost without problems (And have you tried it from within the LAN)?
I mean there is no diffenent code used in that case.
I admit that if restarting the TS server fixes the problem that this points to a TS problem but the other things point to a network problem.
Anyway your TS server is acting very strange. I never heard reports about such a behaviour. Maybe you can come over with a little more info (eg. server version, service pack, and maybe some infos to the hardwar and network, etc).
When used locally, so I try to connect on the machien itself it only workls when I use the tray icon.
using http://localhost:14534 in my browser ON the machine itself also does NOT work when I have this problems.
The only login which work is the right click on the tray icon and then use administration.
There are NO other servers in the Lan because there is no lan.
All machines we have an direct connection and are not behind a NAT.
The server is running on w2k advanced server SP4(uk version) and all security patches installed.
The machine is a dual xeon 2.6 with 1Gb of ecc registered RAM
No cdrom, floppy, only 2 nics (1 3com and 1 onboard nic), the 3com is used for the connection.
3x 80GB maxtor HD's
The motherboard is of the brand ASUS (don't know exactly which type at the moment)
Dummer Sack
08-12-2003, 18:32
With LAN I meant behind your router (your subnet).
The hardware problem was just a guess of me because of the strange behavior.
Maybe the server was not installed correctly (Download archive maybe corrupt?). Also there was a version out with a virus (Download from ngz. Their server was infected).
You still did not mention what server version you have. But if it is not 2.0.19.46 then maybe try to upgrade and maybe switch to the windows service. Download here (http://www.teamspeak.org/forums/showthread.php?s=&threadid=3854) desciption here (http://www.teamspeak.org/forums/showthread.php?s=&threadid=6265).
EDIT: There is not much more that comes to my mind on this case. All I know is that my Linux TS server (and many others) are running without a flaw over month.
It may be a bug in teamspeak but ther has to be another component in your setup that triggers it. Maybe some background proccess on the server is interfering with TS. At least this (http://www.teamspeak.org/forums/showthread.php?s=&threadid=9140) problem is related to background processes.
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