Help Please!!!!!!!!!! [Archive] - TeamSpeak Community Forums

IOwnYou

28-12-2003, 04:31

Yeah I think your answer is stupid! You have given me no help what so ever in your answer. You knew what I meant in my thread! My job is to ask the questions, your job is to answer them, is it not? I know how it works. Your also wrong sadmin = super administrator! I didn't make up the name, they gave it to me! NAME = ACCOUNT, or how about account name!? I'm a moderator of another forum and I think it is outrages that someone teamspeak support would give me an answer like that to a visitor! I ask for help and what do I get? I reply full of garbage! Your reply was garbage! it was unneccesory for you to reply with an answer like that. Did you just say that so you wouldn't have to deal with me? Stop acting like a smart ass and answer the question, its not that hard...I do it all the time and most of the question I get are worse! I don't complian about them though...Which reminds me, I think I'll complain about you.

Peter

28-12-2003, 05:00

Originally posted by IOwnYou
Yeah I think your answer is stupid! You have given me no help what so ever in your answer.
You knew what I meant in my thread! My job is to ask the questions, your job is to answer them, is it not? I know how it works.

Apparently, you don't "know" how it works. Take my advice and read the link in my signature _thoroughly_. My job is NOT to answer questions, I'm just another guy (apparently one that knows stuff about teamspeak), that sits around in his spare time at 4:48 AM (in the night) answering questions out of his good heart and general will put his knowledge to good use.

Originally posted by IOwnYou
Your also wrong sadmin = super administrator! I didn't make up the name, they gave it to me! NAME = ACCOUNT, or how about account name!? I'm a moderator of another forum and I think it is outrages that someone teamspeak support would give me an answer like that to a visitor! I ask for help and what do I get? I reply full of garbage! Your reply was garbage! it was unneccesory for you to reply with an answer like that. Did you just say that so you wouldn't have to deal with me? Stop acting like a smart ass and answer the question, its not that hard...

Ok, I admit I might be very sarcastic at some times in my posts, especially when I encounter one that apparently was written in 10 seconds and with no brain put into it what so ever. A good answer would be "either take your time to formulate a question that is at least clearly formulated, illustrating the problem and the ways in which you attempted to solve it, or I delete your message of the board". You don't have the time for a good question, I don't have the time for a good answer, easy as that.

Originally posted by IOwnYou
I do it all the time and most of the question I get are worse! I don't complian about them though...Which reminds me, I think I'll complain about you.

It is up to the guy that answers questions if he wishes to answer a question. Further more, if I cant make any sense out of a question, I _CANT_ answer it.

Edit: Just because it fits so well, a quote from the text linked to in my signature:

On Not Reacting Like A Loser

Odds are you'll screw up a few times on hacker community forums - in ways detailed in this article, or similar. And you'll be told exactly how you screwed up, possibly with colourful asides. In public.
When this happens, the worst thing you can do is whine about the experience, claim to have been verbally assaulted, demand apologies, scream, hold your breath, threaten lawsuits, complain to people's employers, leave the toilet seat up, etc. Instead, here's what you do:
Get over it. It's normal. In fact, it's healthy and appropriate.
Community standards do not maintain themselves: They're maintained by people actively applying them, visibly, in public. Don't whine that all criticism should have been conveyed via private mail: That's not how it works. Nor is it useful to insist you've been personally insulted when someone comments that one of your claims was wrong, or that his views differ. Those are loser attitudes.

IOwnYou

28-12-2003, 05:18

I already read the link in your signiture and I don't find it funny or informative. If your just another guy that answers questions, how come you don't answer mine? It's not that hard. Aperently you took the time to type all of that out, how about you spend less time complaining about my answer and more time answering it. I know you know what I mean.

" especially when I encounter one that apparently was written in 10 seconds and with no brain put into it what so ever."

Now your just making fun of my post. Did it ever occur to you that I am new at teamspeak and I don't know any way to refrase the question?

"It is up to the guy that answers questions if he wishes to answer a question."

I don't know what kind of people teamspeak puts in charge of support, but I'm sure if you said that to who ever hired you they would not be happy. Your job IS to answer questions and if the question does not make sense to you how about asking the visitor a few other questions you need to answer his question. It's not that hard.

I want you to think about what you just said, then think about my question, then reply with an answer.

By the way, thanks for deleting my complaint. People post complaints for a reason. My thread had no harsh words or anything that would qualify as a thread that should be deleted.

IOwnYou

28-12-2003, 05:24

This is by far the most unorganized and unhelpful forum I have ever been too. You attitudes are so bad it leads me to question who is running this forum and who hired you.

Peter

28-12-2003, 05:53

Originally posted by IOwnYou
I already read the link in your signiture and I don't find it funny or informative. If your just another guy that answers questions, how come you don't answer mine? It's not that hard. Aperently you took the time to type all of that out, how about you spend less time complaining about my answer and more time answering it. I know you know what I mean.

Well, honestly I do not know what you mean. If answering questions was my job, I would have to ask many questions back at you in order to understand your problem (like what are you trying to login to, webadmin ? tcpquery ? client ?, are you sure the superadmin password and user-name are correct etc.). And I took the time to type all this because I want to make clear what the forum rules are, and how not to cross them.

Originally posted by IOwnYou
Now your just making fun of my post. Did it ever occur to you that I am new at teamspeak and I don't know any way to refrase the question?

Ok time for analysis:

Where did you post ? In the "General" forum. Your question doesn't sound like it belongs into general, its definitely either client or server, and you propably have either windows or linux running.

What was your meaningful problem description in the subject ? "Help Please!!!!!!!!!!". For your information I was once instructed to delete messages that have that specific subject line. Something that describes what your problem is should be there.

Ok now to the post. For a first you don't provide us with any information what you are doing. Maybe you are trying to login to the tcpquery interface via telnet, and get "Error, you have been banned" as answer, maybe not. How on earth am I supposed to know what you are trying to do ?
Then your post goes on that it "doesn't work". Well, what is the error message, what exactly fails ? These questions shouldn't have to be asked by somebody trying to understand your question.

Originally posted by IOwnYou
"It is up to the guy that answers questions if he wishes to answer a question."

I don't know what kind of people teamspeak puts in charge of support, but I'm sure if you said that to who ever hired you they would not be happy. Your job IS to answer questions and if the question does not make sense to you how about asking the visitor a few other questions you need to answer his question. It's not that hard.

Well, I'm not hired, nor do I get any money from anybody for answering questions. Do you expect people to be payed for giving support for a product for which you have not paid a cent ? You shouldn't.

Originally posted by IOwnYou
I want you to think about what you just said, then think about my question, then reply with an answer.

Here it is :D

Originally posted by IOwnYou
By the way, thanks for deleting my complaint. People post complaints for a reason. My thread had no harsh words or anything that would qualify as a thread that should be deleted.

This is a support forum, its not the right place to "React like a looser" (as the smart questions thread puts it :) )

IOwnYou

28-12-2003, 06:09

I right click on the icon and go to administration. I type in te login name sadmin and type in my password (which I am positive is correct) and it tells me login failed. That is all it gives me. How else am I supposed to lengthen that?

"Where did you post ? In the "General" forum. Your question doesn't sound like it belongs into general, its definitely either client or server, and you propably have either windows or linux running."

I noticed that after I posted, I'm sorry I posted it in the wrong place, since you didn't take the effort to answer the question, why should I take the effort to move my question else where? So I can get the same dumb responce you gave me?

"These questions shouldn't have to be asked by somebody trying to understand your question."

These questions are supposed to be asked, any good moderator would ask them. It seems to me you have to learn how to become a moderator (I'm not sure if that is your position name, thats who my forum is ran).

"Well, I'm not hired, nor do I get any money from anybody for answering questions. Do you expect people to be payed for giving support for a product for which you have not paid a cent ? You shouldn't."

You wern't hired? then why do you have something under your name that says teamspeak support? If you are hired it does not have to mean that you got hired for a professional position. It makes no sense to be paid for something like this, especailly with the answers you gave me, but I believe you are supposed to act professionally.

"This is a support forum, its not the right place to "React like a looser" (as the smart questions thread puts it"

Was that really needed? No. Do your job.

IOwnYou

28-12-2003, 06:12

I can't spend all night on this. Thanks for wasting my time on this waste of space product.

Zero-Point

28-12-2003, 06:32

Two reasons I have not posted here much lately is 1) the SAME EXACT QUESTIONS are asked over and over, multiple times a day, 2) questions are so vague, I have to ask the same questions over and over to get some info.

I just don't bother to read posts which have "HELP" in it. Some reason I read it this time. I read it and moved on...

So, it sounds like you haven't gone to the SuperAdmin Login page (http://IP_or_DNS:14534/slogin.html), but the general server specific page (http://IP_or_DNS:14534/login.html).

To log in as a SuperAdmin, click on the link at the bottom of the page that says "SuperAdmin Login", input the user "superadmin" and password and login. If you are at the SuperAdmin Login page, it will be a link that says "Admin/Client Login."

If you are a moderator on another forum (especially having stupider questions than you asked), you would know to have a more descriptive subjects and give more information in the post.

Peter

28-12-2003, 06:32

Originally posted by IOwnYou
I right click on the icon and go to administration. I type in te login name sadmin and type in my password (which I am positive is correct) and it tells me login failed. That is all it gives me. How else am I supposed to lengthen that?

Wow, after a few hours of posting there is some info that explains your problem. Congratulations. There are about 100 threads on that problem, which you might want to read, just search for stuff like "webadmin login failed". You should have done that before posting though (hint).

Originally posted by IOwnYou

"Well, I'm not hired, nor do I get any money from anybody for answering questions. Do you expect people to be payed for giving support for a product for which you have not paid a cent ? You shouldn't."

You wern't hired? then why do you have something under your name that says teamspeak support? If you are hired it does not have to mean that you got hired for a professional position. It makes no sense to be paid for something like this, especailly with the answers you gave me, but I believe you are supposed to act professionally.

Well, I have teamspeak support behind my nick because I am in the forum quite often, and the guys that made this forum thought I should have the power to delete/move/edit threads. To make sure I could take care of trouble like this.

Originally posted by IOwnYou

"This is a support forum, its not the right place to "React like a looser" (as the smart questions thread puts it"

Was that really needed? No. Do your job.
Yes it was needed, no its still not my job.

Thank you for your attention.

SatanClaus

28-12-2003, 09:08

ok, to put it in front of my reply, IOwnYou: one more dumb loser's newby post that shows that you still won't put any effort into your question and you're on this board's banlist.

I'm fed up with users that just deactivate their brains before coming into this forum. There are questions like "my teamspeak doesn't work, can you help me?"... this is really making me angry...
it gives me the feeling of wasting all the time I put into this board. Especially because I wrote the forum-rules myself... I know what pwk.linuxfan thinks everytime he gives such a reply to a thread like yours... I myself always think "omg what a noob. He could - at least - have read the forum rules, but nope... he chose the way of ignoring them... he chose the way of not putting any effort into his thread. He doesn't take the time to read over his own thread and think about what he just wrote. Actually he just throws a stupid - in most cases incomplete - question into our forum and then thinks he is right when complaining about a harsh reply... As Peter said: why should I put my time into his problem if he himself doesn't even see any need in taking as little of my effort as possible?"
And exactly those thoughts let us (the moderators) draw the conclusion that we should delete such threads without any comment. Just a simple click, not a 3 DinA4-page conversation that doesn't lead to anywhere.

Now I'm one of those mods who still provide a solution but then tell the user to read the forum-rules next time. Nevertheless this doesn't work with all threads. It's just as simple as pwk.linuxfan said: if we don't understand what you're talking about at all then we can't provide any help.

So I guess we're just not strict enough... Users don't seem to understand the very moderate and polite way, I put things... they seem to need straight forward posts that tell them to fucking obey the forum rules and not to act like losers... they need posts that tell them that it's a very bad idea to complain about a moderator's posts which are punching him into the right direction.

Apparently every mod should file replies as pwk.linuxfan does as they are pretty straight forward. They are harsh but perhaps the user wakes up and thinks about his own way of posting. And hopefully he'll change that way and never cause any trouble in any forum anymore.

It's quite obvious that people can't get along with such a feedback, with a post which actually doesn't say anything else than "obey the rules, use your brain, be polite and try to waste as little of our time as possible".
But I think you deserve it...
1. for your unsuitable name
2. for filing a complaint without any reason
3. for not seeing any necessity to change your behaviour
4. for acting like a loser
5. for telling an experienced moderator on how to do his "job"

so you're welcome to this board if you do change a few things and remember that you're the one who wants to profit from our hobby. if you still don't care and keep wasting time of 3 of the top-posters of this forum then I'll just exclude you from all our free services.

cu
SatanClaus

ScratchMonkey

28-12-2003, 09:19

Guys, I marvel at your dedication and patience. Thanks for dealing with that.

IOwnYou

28-12-2003, 16:27

You know you got problems when the people running this thing use those kind of words to a visitor. I'm sorry for not giving enough information, but all you could have said was look at the forum rules...If you couldn't tell I didn't have a lot of time to write that. I wanted to ask the question and leave, then come back a couple hours later and hope it was answered. Instead I came back to a bunch of rude comments when only one sentence was needed. I still don't understand your reasoning for this.

Go to www.gametalk.com. See how orginaized and helpful those mods are. I know I'm right becuase GameTalk is the second most popular game forum in the whole world.

IOwnYou

28-12-2003, 16:28

I hope you understand why I got so mad, and I hope it doesn't happen agian.

IOwnYou

28-12-2003, 16:37

Thanks for the help zero-point

BrutalGrunt

28-12-2003, 18:00

I know that since this is a forum, all of you must get fed up with the constant repeated questions. You have to remind yourselves that this is a forum, and just like any other forums, you may get "stupid" questions that keep appearing in your forums. There is always that new user that comes into your forum, and being new to the forum, one does not know if his/her question has been answered in past threads. As for the word job, it does not necessarily mean a position in which you are employed for payment. It could also mean "A specified duty or responsibility". I hope this helps you all next time you get one of these questions in the future.
The Grunt Has Spoken!
¤ß®û±ålG®ûñ±¤

Zero-Point

28-12-2003, 20:48

BrutalGrunt,

I visit MANY forums daily, and as I have said before, I have never seen one as bad as this one in regards to repetative and, not stupid, but simple questions that could have been found very easily.

I don't know what it is about this forum that brings this ethic here, but it's bad, and gets very frustrating--and I don't even have a "job" here.

IOwnYou, you said you were in a hurry, wanted to ask the question, and come back in a couple hours to get your answer. If you browsed through the server manual you would have noticed under the Chapter "Webadminning the server" ( http://www.ept-clan.de/ts2server/webadminningtheserver1.htm ) you could have figured it out yourself--much faster than the route you chose.

Granted, the manual isn't 100% up to date, I would hope you could figure the differences out: click on the link versus checking the box.

IOwnYou

28-12-2003, 22:27

I really hate how this forum is run...but what ever you guys think is the best way to run it, go ahead.

JohnnyBravo

31-12-2003, 17:30

Excuse me for butting in, but that reply from pwk.linuxfan was completely out of order. For anyone willing to host free help forums for the public, I can safely say he wasn't exactly helpfull. Personally if he were working for I he would have been fired on the spot. Even if he is doing it for free, then maybe he should really think about if he's doing the right thing. He's obviously got a serious attitude problem or isn't fit for such a moderators position.

Maybe a little less sarcasm and more help, What do you think?

Mick

31-12-2003, 20:19

I have to disagree with you Johnny. I'm rather new to these forums and Teamspeak but, here's my opinion anyways:

The Software and support is provided Free for just about everybody to use... The developers have spent quite a bit of time writing a manual, FAQ's and placing relevant threads as stickys on these forums.

EVERY Day I see the same questions posted "it don't work" "Help me" "how do I start it" "how do I set it up"

ALL of which are answered in the manual, FAQs and in probably HUNDREDS of posts on the forums already.

For the original post on this topic... with the VERY limited information and question that was given I can think of at least a half dozen answers that MIGHT have been relevant to that question.

Now, Should people providing their own free time and energy to make this program a better program, and easy to use for everybody have to now provide the time and energy to type out all of the possible answers to very limited questions?

Why should the support spend 10-15 minutes to try and be helpful and respond to all the possible things that question could have ment? When the person posting it obviosly could only spend 10-15 seconds on formulating the question. Not to mention when all the possible answers were already in the manual, faqs and many... many posts on this forum already?

I think the response was good given all the circumstances.... I personally would love to see more responses like that to questions that could have been answered if the poster had spent 30 extra seconds searching the manual, faqs or the forum.

Just my 2 Cents.... can I have my change now?

JohnnyBravo

31-12-2003, 21:31

Welll I agree to disagree.

Why the hell could he not have said 'Take a look at your Manuals and FAQs that come with the the download?' then?

I mean, it's less words than that crap he wrote.

Why spend 15 minutes typing a reply that makes absolutely no sense what-so-ever? A post that is just sarcasm and completely useless to anyone visiting these forums. He could have preserved his time typing the one I quoted above. Thank you.

IOwnYou

31-12-2003, 21:32

I still think they gave me a rude response. All they had to do was tell me where to look...tell me to look at the forum rules...tell me to look at the FAQ. I know I was wrong to post it there with out reading the forum rules, but I didn't have alot of time. They did not have to give me a rude response. Instead of spending 5 seconds to tell me to look else where, they spent probably more than 2 hours to mock me, tell me I'm a loser and a newb, tell me I was wrong in every way posible, and didn't even apologize.

Peter

31-12-2003, 21:47

Well,

to maintain a certain community standard, it is necessary to "slap" people from time to time, if they wander to far astray. It is very necessary - and after this thread was posted I noticed some people that actually referred to it (I have read about that thread where the moderators are angry about a bad question, Ill try my _very_ best to make a good question). Thats what my answer was for.
If this forum was made up of me and you "iownyou", then I wouldn't have answered. Anyways, if you read the link in my signature (and understand it), you should know I'm 100% in order with my post.

Zero-Point

31-12-2003, 22:52

1. rules are in place for a reason, and they should always be read

2. the manuals were made for a reason--to learn how to use the software

3. FAQ are also in place for a reason--for frequently asked questions, asked over and over and over and...over again

True, answering the question with the "true answer" would have probably taken less time, but pwk.linuxfan's response was not about that--it's about the principle of the matter. People being lazy asses and not wanting to do their own work. "I was in a hurry!" Maybe you caught pwk.linuxfan on an extra-bad day, otherwise he might have told you to read his sig, the rules, the manuals, the faq's, and search the board. His response is more of a learning experience for you (and hopefully others). Hopefully it teaches you to put some effort into your situation. Why should anybody help you if you don't want to put any effort in yourself? Others can't do all the work for you.

The same questions arise all the time in this forum, and the regulars give the same response all the time--to read the rules, manuals, FAQ's, and use the search feature of the forum.

Why would it be of any use for pwk.linuxfan (or anyone else) to state this again if it keeps needing to be repeated constantly? Probably 80% of the posts here state the above, and if you read two posts, you would have known to do the above.

People have come here stating they searched the forum, but there have been so many results that it is impossible to find the solution. I agree, and you know why? Because people post the same questions over and over and over and...over again. I have learned when I do a search on this forum to read the oldest posts first.

P.S. Is it a coincidence that the mods/devs rarely show up in this forum anymore?

BrutalGrunt

01-01-2004, 00:27

Whatever you do, you are not going to make people read that "Read this First!-Forum Rules" Thread, or have them search the entire website for the problem they are using. Was IOwnYou frusterated? Chances are yes. I feel that since it is the moderators' responsibility to help any question a member has in the best way possible, pwk.linuxfan's reply was not only rude and offensive but it lacked any sign of intelligence. I may come across as being a little rude here, and I'm sorry if I do, but I am just speaking my word.

I have also been to many forums in the past. There are people who ask the same exact questions over and over again that already are answered in their "FAQ's", so please don't act like this is the only forum where this problem occurs. It occurs everywhere. Most of the time, the moderators help the other forum users in the best way possible, either answering their question, or just simply referring them to the FAQ.

That is the behavior I suspect from most forums, and that is why I am expressing my beliefs so harshly in this forum. So please, think before posting, you of all people should know that.

PS-Happy New Year Everyone!

Mick

01-01-2004, 01:57

Personally,

Tech support should always be a LAST resort. Particularly on a FREE software for which you haven't paid for any support.

People should respect the people who have spent soo much of their own time making a darn good free voice comm software, writting fairly decent support documentation on that software and then spend time answering questions on the forums.

That respect should first come in the form of showing that you are willing to put a little time into finding your own answer, either in the manuals, FAQs or searching the forums (that's why there's a "search" button)

Without providing the developers or support staff that respect... I don't think it's fair to demand or expect any respect in return, nor be suprised if a post which displays zero effort, respect, description or details is met with a sarcastic reply.

ScratchMonkey

01-01-2004, 03:06

Like I said earlier, I marvel at my fellow moderators' patience. I rarely come to this forum anymore. Had pwk.linuxfan shared my attitude, IOwnYou wouldn't have received a "rude" answer to his hit-and-run rude question: He would have received no answer whatsover, and would have to go do the basic work he should have done in the first place.

TeamSpeak is free software. You want someone to hold your hand and be nice and patient? Hire someone to do that! There are TS resellers out there that you can pay for support. Go pester them with clueless questions.

IOwnYou

02-01-2004, 00:39

Oh great, Now we are argueing about money? You don't think the guys who made teamspeak aren't getting rich? You're probably wrong. Also, I doubt the mods are not the ones who made the software (and I know for a fact linuxfan wasnt part of it).

SatanClaus

02-01-2004, 02:55

actually we're argueing because there are still stubborn people that think as you do... you're sort of the number-1-representative for those people who don't think about what they write before clicking the Submit button and waiting for a very detailed and polite answer...

look at the number of posts I have on this forum...
what do you think, how many of them have no other summed up content than "have a look into the faq, have a look into the forum rules, have a look into the manual"?? I guess it's like 90 % of them.

So I'm sorry but I really doubt whether you can understand why there's a time when you really have to express your thoughts about those people who are just wasting your time...

I myself would never go to any forum and ask a stupid question. Especially I'd never ask a question without reading the forum rules, the faq and the manual. Plus the one and only thing I would never ever do is to complain about a harsh reply on a question that is answered in either the manual or the faq or in 100 threads in that forum.
And exactly that's what makes us angry... there are still people on the internet that don't seem to understand how things work. They come into a forum, ask a stupid question (which means they don't take any time to formulate) and then when they're really punched into the direction of trying to solve their problem themselves as it's answered a couple of times in the documentations, then they start to behave like little stupid children that cry for their mom...
Dude, you even filed a complain about pwk with the text: "This guy has given me the worst answer ever and he is part of the teamspeak support team. If you guys run this way then you better think about another way to run it.". Do you know what my answer on this is now: you deserved that answer, nothing else.

Obviously it needs users that go for noob-hunting and trying to educate them to obey "international-forum-behaviour"-rules... you don't need to be an expert, you don't need to know everything, but you definitely need to read the forum-rules, the faq and the manual. Also it would be nice if you'd add a description of what you already tried to solve your problem...

But noooo, you chose another way... so don't complain about any kind of reply. Believe me, it really gets on your nerves to have the same kind of noobs in your forum every day... so it really seems to be the only way to be a bit rude to open their eyes.

Concerning the crap you wrote in your last post: Do you really think that Niels and Ralf are getting rich from the 13 eurocent taxes they rised on every commercial server per slot each month? I don't think so... just ask the huge server-hosters what they earn with teamspeak and you'd be surprised. Also you'd be excited on how much ways people try to cheat TeamSpeak when it comes to pay that small fee...
Another thing is that I can't image that you have any clue on what we're doing for teamspeak... yes, it's right that Niels and Ralf are the coders, but people like you are the cause why they aren't able to manage all the forum support... also we do a lot of beta-testing and provide a lot of ideas. I think you don't have any clue about what peter did for the linux-version of teamspeak and I think you're one more user on the banlist.
That's my last word as I got angry enough about your behaviour,
cu

SatanClaus

PS: sorry but as we put much time into this board I'm not going to let anyone treat us like dirt.

ScratchMonkey

02-01-2004, 04:35

You know, I don't think I've ever been so entertained by a "Help, Please" thread before. :D Usually I ignore those, in any forum, as they're a sure sign of an Internet n00b too clueless to help. Maybe we could get something in the forum post code that rejects posts that have either "help" or "please" in the subject line? (I know it already rejects posts with empty subject lines, and both "help" and "please" qualify as empty in the subject.)

IOwnYou1

02-01-2004, 21:16

Wow. Never in my life did I ever think that I would be banned for asking a question. I even apologized (more than once). I just don't know. Maybe it's just America, but here everyone is trained to ask questions. Theres an old saying, maybe you've heard of it. There is no such thing as a stupid question. People should never be insulted when asking a question.

I guess thats what seperates the good mods from the bad ones. I don't know how you guys feel, but I just love to help people out. I don't know why, but I do. I thought all mods were like this, I guess not. When someone asks me a question on my forum I do everything I can to figure it out for them. Theres no better feeling then knowing you helped someone out. Maybe it's just me.

You say 90% of the posts here are a lot like mine. Doesn't that tell you something? It's life, get used to it. It's all part of being a mod. If you can't handle it then you should have thought about that before you became a mod.

You'll be happy to know that I do not need anymore help with teamspeak. Yes thats right, I deleted it off of my computer. I am now useing microsoft sidwinder Game Voice from www.gamevoice.com . I find this easier, more cormfortable, has a better look and just overall better then teamspeak. They are alot more helpful too. Easier to find the answer you're looking for. And best of all, it was developed in the U.S of A.

I cannot believe I advertised teamspeak to the forums of gametalk, to my clan, and even to my friends. I am now using GameVoice for the gametalk server and my clan's server. It just makes me mad. When I first used teamspeak I thought it was the best thing, I loved it. And becuase of just one thread that I asked for help I now hate it. Mods aren't supposed to be doing these kinds of things. Everyone is taught to respect mods and they will respect you. Everyone is taught that mods are there for your help. When people come to this forum all of that vanishes. They see the harsh language and unhelpful mods in the forum and they no longer respect you. I believe that is your problem.

But there is hope and I see some of it in recent posts. Becuase of this thread I notice that some of you mods are listening to me and I thank you for that. I'm being serious, I believe some of you have learned from this thread and I believe I have "slapped" you in the right direction a bit. You say some of the visitors have learned from this thread. That is only some out of the many visitors and the 90% isn't going to change becuase of this one thread. I believe it is not the visitors that have learned from this thread, but it is you, the mods, that have.

Hopefully this will be my last post here and Scratchmonkey, I couldn't agree with you more, it has been very entertaining argueing with you all. ;)

Peace

Unregistered

04-01-2004, 00:31

In addition to my other duties, I manage a group of technical support call center groups which are for-profit.

I feel that TeamSpeak is one of the best forum-supported applications available.

In response to the previous post about "not really expecting people to read the forum rules and search first," I completely disagree. The first time I set up TeamSpeak or any forum-supported application, I *ALWAYS* read the forum rules and search the forums for similar problems before wasting the moderators' time and the forum operators' disk space asking the same question for the thousandth time. That is why they are so diligent in providing the answers to the intelligently phrased questions. The one thing lacking is that there is no follow-up message to a solutions-oriented thread that has a list of keywords both an inexperienced user (they may not know the correct nomenclature) can use to search for the particular thread.

I, like Scratchmonkey, appreciate the patience the forum moderators show for people who at least try. The user who started this post, based upon his true problem and the solution well documented elsewhere on this board, made no effort to see if the problem he was experiencing had been documented elsewhere and when he received a less-than-tolerant answer, he began a flamewar. My technical staff is instructed to forward all callers exhibiting such abusive behavior to their managers so the manager can explain why they are no longer eligable for support and that they have forfeited their support contract payments - its in the contract.

I also notice this miscreant has now re-registered with his old name suffixed with a '1'. It is a pity you cannot ban based on MAC address - it sounds like he is far too clueless to figure out how to change that.:D

Unregistered {a.k.a. (MA)WalkaboutTigger}

[GSW] Ferret

05-01-2004, 12:50

I just had to register so I could post a reply in here.

I've been using Gamevoice for about a year now but recently started looking around for alternatives as its fairly obvious that MS stopped all devpt for it quite a while ago.

It's amusing that I Own U, regardless of any arguments that have come up in this post, is extolling the virtues of a system that hasn't been worked on for years and is saying how helpful they all are when the forums have been 'temporarily down' for at least the last six months!

Thats not to say Gamevoice is crap - its worked well for my clan up until now and having only used TS for about an hour I'm not in a position to say which is best yet. The quality was much better but I miss the player announcements on joining, the ability to fully use the puck and the voice commands.

Lets face it though - MS have thrown Gamevoice to the wolves and to claim that their support is wonderful is laughable.

Ferret