One particular client doesn't work, others do.

[oudebeus]

One particular TS2 client doesn't work, others do.
I'm completely dumbfounded by the following situation.
A linux version of TS2 server is working on a server beusnet.xs4all.nl in my network consisting of 4 PC's behind a SMC router connected through a ADSL modem with the provider xs4all.nl.
My sister living in another town in the Netherlands can connect to this server without any problem with a Windows client under Windows XP.
Her daughter however, living in the USA (also Windows XP) can't connect.
She gets the message "No reply from server. Maybe the server is offline" etc.
The strange thing is that she can connect with a browser to http://beusnet.xs4all.nl
And she also can connect to local public TS servers with het TS client.
We checked everything numerous times. I've seen a screendump of the Quick Connect form and that's OK.
I can't imagine that distance plays a role?

Perhaps someone in the US can try to connect?
I made an account for helper
Password ts4ever
Thanks in advance
Gerard van Beusekom

[guldi]

anything interesting in the log files (server / client) ?

[oudebeus]

anything interesting in the log files (server / client) ?

Interesting question: I'll ask my son tonight. He's the superadmin. I can't look into the server log.

[oudebeus]

Zone Alarm was the cause.
Since I don't run ZA and cannot reproduce the situation, I can't be too specific, but it appeared not to be enough to allow the program, but it had to be placed in the trusted zone too.