A few users remained connected overnight but could not reconnect after disconnecting?

[DieterTova]

-jailshell-2.05b$ ./teamspeak2-server_startscript start
starting the teamspeak2 server
Error, Either an old instance of teamspeak is still running, or
an other application is using the tcpquery port!
Error, server was not started!
-jailshell-2.05b$

I must say that I am not a ‘Linux Guy’ and that I have had Team Speak Server installed on my web site ( http://BuildWars.com ) with my Web Host Provider (VizaWeb) for a few months with no problems at all…until September 30th. I enjoy playing GuildWars with a few of my friends and we all use the Team Speak Server for in-game communications.

I generally leave my Computer running all the time. On the morning of September 30th, I sat down and changed my status in the Team Speak Client window from ‘Away’ to ‘Active’ and launched GuildWars. The Active light went ‘Green’ and appeared to be operating normally since the activity monitor (bright Green) occasionally flashed as I had my morning coffee. Shortly after logging into GuildWars, another member sent me a text message wishing me a good morning and asking why Team Speak was not working. I minimized my GuildWars window to look at the Team Speak Client window again. Everything still seemed to be working. I was listed as active. I could switch channels and my activity indicator was merrily flashing away. I decided that I would disconnect and reconnect as a final test before getting back to my friend waiting for me on the GuildWars text chat. I disconnected and could not reconnect. The error message was:

[10:51:33] Connecting to BuildWars.com
[10:51:37] No reply from server
Maybe the server is offline
Or maybe teamspeak is not running on it

I told my friend that I would look into it and logged out of GuildWars. I opened my Firefox Web Browser and clicked on my ‘TS Web Admin’ bookmark which points to the following address:

http://www.buildwars.com:14534/

I received an Alert back with the message, ‘The operation timed out when attempting to contact www.buildwars.com. Perplexed, I decided to see if I could connect to one of the other Server Addresses I have listed in the Team Speak Client Server Address Book. I picked one that runs 24/7 and connected immediately. I then clicked on my Firefox browser link that pointed to my website ( http://BuildWars.com ) and connected to that with out a problem. Totally perplexed at this point.

Went to the Web Hosting site ( http://VizaWeb.com ) to check for any news that might explain why I was having this problem. The news article indicated that there was indeed some changes that were to take place that very day. The long dormant ‘User Forum’ was scheduled to be re-opened as well as some upgrades to subscribers that had signed up for specific web hosting packages. My subscription package (the Pro Package) was included in the list and the upgrade was the addition of five Domains to be used for displaying additional pages without having to ‘link’ to the new page. I have not noticed any change in the number of Domains available to me as of yet…but any ‘Server Side’ changes could be relevant to my current problem and I felt it necessary to mention.

I then went to the Team Speak web page to check for any news that may be pertinent to my problem. I noticed that the ‘Crack-Down’ was still being pursued for those folks using the ‘Free Client/Server’ software as a ‘Pay-to-Play’ source of income. I read the EULA-like document listed there and decided that my Web Hosted Team Speak Server fell squarely into the ‘Exempt’ category since it is only used by those few in my GuildWars Guild and there are no fees or charges of any kind for it’s use.

I decided to generate a Problem Ticket and send it off to the VizaWeb folks…but have not gotten a response as of yet.

The VizaWeb folks offer ‘cPanel’ as a means for subscribers to manage their web sites. Several tools are available including a file manager and a tool that allows access to the ‘Shell’ of the subscribers ‘Domain’. I used the File manager to verify that the Team Speak Server files and directories were still there…and they were.

After a day of waiting for a reply from the VizaWeb Support people…I decided that I would use the file manager portion of my VizaWeb cPanel to delete and re-install the Team Speak Server using a newly downloaded copy of the Linux Team Speak Server software available from the Team Speak web site. I saved the ‘server.ini’ and the ‘server.dbs’ into a directory I created in the root directory of my Domain at VizaWeb. I then deleted the original ‘.tar’ file and the ‘tss2_rc2’ folder from the ‘www’ (or ‘public_html’ folder) where the original download and install was located. I removed the deleted files from the server by emptying the ‘Trash’ folder.

I then downloaded the Team Speak Server for Linux software from the team Speak web site and, using an FTP package called ‘FileZilla’, I shoved a copy of the file

ts2_server_rc2_20201.tar.bz2

into the ‘www’ directory of my Domain and extracted it. The folder called ‘tss2_rc2’ was created and the files and sub-directories contained in the ‘tar.bz2’ file populated the folder. I fully expected that by doing the steps that I have listed, my ‘Team Speak Server Down’ problems would be behind me. I launched ‘cPanel’ (the Web Management Applications provided by VizaWeb) and opened a window to the shell of my Domain (http://BuildWars.com).

When I entered the command to start the Team Speak Server I was once again befuddled with the same message as the one at the very start of this message:

-jailshell-2.05b$ ./teamspeak2-server_startscript start
starting the teamspeak2 server
Error, Either an old instance of teamspeak is still running, or
an other application is using the tcpquery port!
Error, server was not started!
-jailshell-2.05b$

I copied my saved ‘server.ini’ and ‘server.dbs’ files into the ‘tss2_rc2’ and tried once again to start the server. No change…same Error Message.

I have a few questions:

1. How could a Web Hosted, Team Speak Server fail for those who were not logged in prior to the morning of September 30th but leave the rest of us, that were attached over-night, unaffected?
2. Could there be ‘an old instance of teamspeak’ running after taking the steps that I have previously listed. If so…how do I stop it?
3. If ‘an other application is using the tcpquery port’ (I am assuming that the word here should be ‘another’ ) can I specify a different port address…say 14567…in the ‘server.ini’ file for use as my tcpquery port? I tried 14567 by the way…no change.

I hope you folks can shed some light on this for me...

Thanks

[SatanClaus]

do:

ps aux | grep server_linux | grep -v grep

if you see any output then there's a teamspeak server running

killall server_linux

should solve your problem then.
redo the first step to check whether the server is still running...
if not, then you should be able to restart the server now.

if that still doesn't work, use:

netstat -tulp

to see which ports are used by which application... it's possible that some application has already reserved the ports teamspeak wants to use... normally these ports are:
51234 tcp for the tcpquery
14534 tcp for the webinterface and
8767 udp for the other teamspeak clients.

cu
SatanClaus