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  1. #1
    Join Date
    Jun 2009
    Location
    Greece
    Posts
    5

    University Network

    Hello there,I'm having problems with teamspeak and any voip. Specifically,teamspeak says it cannot connect and should check if the client has teamspeak, but everyone else logs fine. I'm in a university network, but I called the network techs and they sayed that no port is being filtered whatsoever. I have tried closing my antivirus and also checked if I had disabled any services cause I do disable many I don't need, but with no success. Also tried WoW's in-game voip, but nothing there either.

    Anyone know what the problem could be?

    Thanks in advance.

    EDIT:Here's the log I get when in debug mode

    ---------------------------------------------------------------
    -------------- log started at 15-06-09 13:53 -------------
    ---------------------------------------------------------------
    15-06-09 13:53:51,860,DEBUG,All,Startup,Client version 2.0.32.60
    15-06-09 13:53:51,860,DEBUG,ProcedureInfo,Client Open,Creating and starting threads
    15-06-09 13:53:51,860,DEBUG,All,TDSoundIn.Open,opend direct Capture 8bit=0 , 11khz=1
    15-06-09 13:53:54,860,DEBUG,ProcedureInfo,Client Open,host ts.******.info resolved to **.**.**.***
    15-06-09 13:53:54,860,DEBUG,ProcedureInfo,Client Open,Send LoginStep1
    15-06-09 13:53:54,860,DEBUG,ProcedureInfo,Client Open,Waiting for LoginStep2
    15-06-09 13:53:58,860,ERROR,ProcedureInfo,Client Open,Exception: Timeout on recv LoginStep2 wait
    15-06-09 13:54:00,860,DEBUG,All,TMainForm.FormDestroy,FCall backSynchronizer.Free done
    15-06-09 13:54:01,860,DEBUG,All,TMainForm.FormDestroy,FSoun d.Free; done
    15-06-09 13:54:01,860,DEBUG,All,TMainForm.FormDestroy,FSoun dNotifications.Free done
    15-06-09 13:54:01,860,DEBUG,All,TMainForm.FormDestroy,FWave Saver.Free done
    15-06-09 13:54:01,860,DEBUG,All,TClient.Destroy,active FClientReadThread.waitfor
    15-06-09 13:54:01,660,DEBUG,All,TClientReadThread.Execute,l eaving
    15-06-09 13:54:01,860,DEBUG,All,TClient.Destroy,active FClientReadThread.freeing
    15-06-09 13:54:01,860,DEBUG,All,TClient.Destroy,active FClientReadThread.Freed
    15-06-09 13:54:01,3564,DEBUG,All,TClientEventThread.Execute ,Close confirmed
    15-06-09 13:54:01,3248,DEBUG,All,TClientWriteThread.Execute ,Close confirmed
    15-06-09 13:54:01,860,DEBUG,All,TClient.Destroy,active closed buffer
    15-06-09 13:54:01,860,DEBUG,All,TClient.Destroy,active FClientWriteThread.Freed;
    15-06-09 13:54:01,860,DEBUG,All,TClient.Destroy,active FClientEventThread.Freed
    15-06-09 13:54:01,860,DEBUG,All,TClient.Destroy,active destroyed buffer
    ---------------------------------------------------------------
    --------------- log ended at 15-06-09 13:54 --------------
    ---------------------------------------------------------------
    EDIT2:Also tried the ts test servers with no success,although ping worked on voice.teamspeak.org.Also,don't know if this is of any help,I get assigned an ip outside the network,apparently different from the in-network ip.Pinging that ip gives me request time-out.Could be that server doesn't send me the packets?
    Last edited by Grieverheart; 15-06-2009 at 12:15.

  2. #2
    Join Date
    Nov 2008
    Location
    United States
    Posts
    1,791
    Looks like you're getting a timeout error.

    http://forum.teamspeak.com/showpost....3&postcount=10

  3. #3
    Join Date
    May 2006
    Location
    Europe/Czech Rep.
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    1,299
    do you block UDP ? >> tech admins

    do you have some router or something between you and your college network?

    define others can connect.... meaning that also someone from same college network {eg. same dormitory building / very similiar IP?}

    ping timeout/noreply
    ping and whole ICMP protocol are meant as network tools. however mostly people{mean admins} blocks it also because for example ping is sometimes used for attacks/hacks if you allow them fully...
    so it is set that way and it ignore them in this case {noreply}

  4. #4
    Join Date
    Jun 2009
    Location
    Greece
    Posts
    5
    Thanks for the replies.

    ZeroTKA:
    I have tried without the firewall (kaspersky internet security) and I also performed a sfc /scannow. Nothing changed.

    Tomas:
    I have checked with techs and they said no ports are being filtered whatsoever. I have no router,my nic connects directly to the plug.Not sure if I understood the third line, the last digits of the internal IPs we get change depending on the dorm room. So, I have X.X.X.23 and the next room has X.X.X.24. So, should I ask techs if ping is ignored?

  5. #5
    Join Date
    May 2006
    Location
    Europe/Czech Rep.
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    Quote Originally Posted by Tomas View Post
    define others can connect.... meaning that also someone from same college network {eg. same dormitory building / very similiar IP?}
    define who others ?
    where they are connecting from?
    is it from same university network??

    no dont ask them about pings.
    it can be blocked in campus settings. it can be blocked elsewhere on way. it can be blocked at endpoint{TeamSpeak server}. it can be blocked by endpoint_firewall

    Do you use Windows/linux/Mac ?? What kind?

  6. #6
    Join Date
    Jun 2009
    Location
    Greece
    Posts
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    Yes,about 80-100 other people are connected in the same network. I'm using windows xp professional with sp3.

  7. #7
    Join Date
    Nov 2008
    Location
    United States
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    I think where thomas is trying to get at is Who else can connect to the TS server you are trying to get to? Is it just your buddies that are scattered outside of your university or is it people within the university that can also connect?

    The idea is to try and eliminate it being a setting the University has vs a setting on your computer or network.

  8. #8
    Join Date
    Jun 2009
    Location
    Greece
    Posts
    5
    Oh,in that case,no,i'm the only one logging from uni on the server,everyone else outside.But I have probs with all ts servers.

  9. #9
    Join Date
    May 2006
    Location
    Europe/Czech Rep.
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    aww/omg man I thought from previous post of yours that they are in university network!

    when I saw zeroTKA post I thought "hmm well lol" now I am suprised that I wasnt clear enought even on second try.
    I dunno did you read my previous question properly lol??? I believe now you didnt.

    I know I am starting to repeat but did you asked them
    do you block UDP protocol ? >> tech admins
    as I post before? if their reply is No then idk and recommend some remoteSupport involment
    if they reply Yes then all you can do is some VPN/bridge(not hard) for teamspeak or other apps.

  10. #10
    Join Date
    Jun 2009
    Location
    Greece
    Posts
    5
    Yes,I have asked if udp is being filtered and their reply was that nothing's being filtered. Thanks for the help, but understanding your english was rather difficult and didn't want to offend you, zeroTKA helped me understand though.

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