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  1. #1
    Join Date
    Sep 2009
    Location
    Texas
    Posts
    4

    Server appears to be running, but can't connect with a client

    I have a hosted system with hostmonster using Linux with a dedicated IP address. I installed version 2.0.23.19 last year and everything worked fine. The server would appear to shut itself down every few days, but I would just restarted. I tried restarting it one day but the client would not connect. I suspect hostmonster has done something on their end that is preventing me from running it, but I would like your help confirming this. I reinstalled 2.0.23.19 today and I am having the same problems. I went through the installation steps from the stickied FAQ thread. I can not do steps 1.0 because I do not have superuser privileges on my account. I did steps 1.1 and 1.2. The status from the server appears normal, but I can't connect by client or to use the web interface. I have included my server.ini and server.log files, with passwords redacted. Thank you for your time and help.

    server.ini
    [Main Config]
    BoundToIp1=67.222.32.244
    ExternalIPDectection=1
    HTTPServer Port=14534
    HTTPServer Enabled=1
    DateTimeFormat=dd-mm-yyyy hh:nn:ss
    TCPQueryPort=51234
    AllowedClientNameChars=
    DisAllowedClientNameChars=()[]{}

    [debug]
    MessageTypes=LMTALL
    MessageDepths=LMDALL

    [WebPost]
    AdminEmail=na
    ISPLinkURL=na
    ISPName=Private
    ISPCountryNumber=0
    Enabled=1
    PostURL=
    ListPublic=1
    UserAgent=teamspeak

    [log]
    access_r=0
    access_u=0
    channel_registerred=0
    channel_unregisterred=0
    sa=0
    chat=0
    kick_server=0
    kick_channel=0

    [Spam]
    max_commands=10
    in_seconds=2

    server.log
    ---------------------------------------------------------------
    -------------- log started at 01-09-09 12:27 -------------
    ---------------------------------------------------------------
    01-09-09 12:27:45,ALL,Info,server, Server init initialized
    01-09-09 12:27:45,ALL,Info,server, Server version: 2.0.23.19 Linux
    01-09-09 12:27:45,WARNING,Info,SQL, created table ts2_servers
    01-09-09 12:27:45,WARNING,Info,SQL, created table ts2_server_privileges
    01-09-09 12:27:45,WARNING,Info,SQL, created table ts2_channels
    01-09-09 12:27:45,WARNING,Info,SQL, created table ts2_channel_privileges
    01-09-09 12:27:45,WARNING,Info,SQL, created table ts2_clients
    01-09-09 12:27:45,WARNING,Info,SQL, created table ts2_bans
    01-09-09 12:27:45,ALL,Info,server, Starting VirtualServer id:1 with port:8767
    01-09-09 12:27:45,ALL,Info,server, Started VirtualServer id:1 with port:8767
    01-09-09 12:27:45,WARNING,Info,SERVER, Default VirtualServer created
    01-09-09 12:27:45,WARNING,Info,SERVER, admin account info: username: admin password: ******
    01-09-09 12:27:45,WARNING,Info,SERVER, superadmin account info: username: superadmin password: ******
    01-09-09 12:27:45,ALL,Info,server, Server init finished
    01-09-09 12:27:45,WARNING,Info,server, TeamSpeak Server daemon activated
    01-09-09 12:29:16,ALL,Info,server, Server shutdown initialized
    01-09-09 12:29:16,ALL,Info,server, Stopping VirtualServer id:1 with port:8767
    01-09-09 12:29:17,ALL,Info,server, Stopped VirtualServer id:1 with port:8767
    01-09-09 12:29:19,ALL,Info,server, Server shutdown finished
    ---------------------------------------------------------------
    --------------- log ended at 01-09-09 12:29 --------------
    ---------------------------------------------------------------
    ---------------------------------------------------------------
    -------------- log started at 01-09-09 12:29 -------------
    ---------------------------------------------------------------
    01-09-09 12:29:23,ALL,Info,server, Server init initialized
    01-09-09 12:29:23,ALL,Info,server, Server version: 2.0.23.19 Linux
    01-09-09 12:29:23,ALL,Info,server, Starting VirtualServer id:1 with port:8767
    01-09-09 12:29:23,ALL,Info,server, Started VirtualServer id:1 with port:8767
    01-09-09 12:29:23,ALL,Info,server, Server init finished
    01-09-09 12:29:23,WARNING,Info,server, TeamSpeak Server daemon activated
    Attached Files Attached Files
    Last edited by paulie3sticks; 01-09-2009 at 19:46. Reason: error uploading files

  2. #2
    BHKai is offline -= Undercover TeamSpeak Fanatic =-
    Join Date
    Jan 2007
    Location
    LA
    Posts
    4,700
    Can you see the teamspeak webadmin page?

  3. #3
    Join Date
    Sep 2009
    Location
    Texas
    Posts
    4
    TeamSpeak appears to be running. Here are two commands I just ran on the Linux server:

    [~/tss2_rc2]# ./teamspeak2-server_startscript status
    the server seems to be running
    [~/tss2_rc2]# netstat -an|grep 8767
    udp 0 0 67.222.32.244:8767 0.0.0.0:*

    I tried to view http://67.222.32.244:14534 in a browser, but it timed out.

  4. #4
    Join Date
    May 2006
    Location
    Europe/Czech Rep.
    Posts
    1,299
    if you ask me my own config doesnt use BoundToIP nor use Auto IP detection.
    empty disable them.
    any improvement?
    is there anything set in iptables or so?

  5. #5
    Join Date
    Sep 2009
    Location
    Texas
    Posts
    4
    The BoundToIp1 parameter is needed because the Linux server is hosted with hostmonster.

  6. #6
    Join Date
    May 2006
    Location
    Europe/Czech Rep.
    Posts
    1,299
    "done something at their end" might it not be firewall or something? did you asked them if there are still all ports(TCP UDP) opened to your host/IP??

  7. #7
    Join Date
    Sep 2009
    Location
    Texas
    Posts
    4
    Thank you for your help. The problem was blocked ports.

  8. #8
    Join Date
    Oct 2009
    Location
    USA
    Posts
    3

    Ports

    Quote Originally Posted by Tomas View Post
    "done something at their end" might it not be firewall or something? did you asked them if there are still all ports(TCP UDP) opened to your host/IP??
    Whitch ports need to be by host if blocked your answer would be much helpful to i think i have the same problem.

  9. #9
    Join Date
    May 2006
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  10. #10
    Join Date
    Oct 2009
    Location
    USA
    Posts
    3

    ports

    they opened these ports 8767, 8766, & 8765 but still no cigar .
    it says that server is running but i can access it.

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