(Windows) Client Crashdump Collection

[TeamSukka]

Soundboard plugin did this

EDIT: Unknown crash in dump. If this is a third-party plugin, please contact the plugin author.

[Wedda1990]

I wass connected to the server, and my bluethooth headset charging.
however when i turned my headset i get this bug report

see attachments

EDIT: Crash is in the volume control plugin. Please disable it.

[militrayhistorian45]

ts3_clientui-win32-1334913258-2012-06-17 09_57_28.589489.zipts3_clientui-win32-1334913258-2012-06-17 10_05_16.747266.zipts3_clientui-win32-1334913258-2012-06-17 10_06_20.875128.zipts3_clientui-win32-1334913258-2012-06-17 10_18_38.315429.zip

I had the program uploaded and running, then it crashed when I went to move to another section of the TS, and then it just sent error messages when I tried to run it up again. And still can not get it to run.

[Porkey]

EDIT: The dump points to avcuf64.dll as the reason of the crash. This appears to be a part of BitDefender, which hooks into network traffic, which might explain the behaviour. There is also xfire_toucan64_45547.xll in the crashdump, obviously part of XFire. You might try to run TeamSpeak without XFire and see if that resolves the issue.

[Mikepimpnig]

I wasn't doing anything before it crashed. It just randomly keeps crashing.


2012-06-17 19:04:28.142085|WARNING | | | getaddrinfo error: 00BB73C0
2012-06-17 19:04:28.415100|INFO |ClientUI | 1| Lookup finished: 64.31.13.130 9987 mc.funkytownserver.org 0 0
2012-06-17 19:04:28.415100|INFO |ClientUI | 1| Resolve successful: 64.31.13.130:9987
2012-06-17 19:04:28.415100|INFO |ClientUI | 1| Checking blacklist
2012-06-17 19:04:28.430101|INFO | | | Trying to resolve blacklist server

[gc_tenchu]

help pls crach reeport attached

EDIT: The crashdump points to Direct Input. This is used for the hotkey system. Some users reported this issue with some specific devices (tablets, gamepads, some keyboards). Most could resolve the issue by removing that device from their PC, then TeamSpeak would start.

With the latest TeamSpeak 3.0.7 release we try to address this issue by using another hotkey system instead of DirectInput. If there are no hotkeys configured, the new system will be used when the client is started. Please check out the 3.0.7 client and if possible report back to us. Contact dante969 if you need assistance.

[Prome601]

Crash report

[pompyy]

Hi!
I just want to start TS3 (3.0.6) when I played World of Warcraft (3.3.5a(12340)). It started smoothly, but when i clicked one of my bookmark, it crashed. Both of x64 and x32 version of TS3. But when I start first TS3 and then WoW, it doesn't crash, but WoW hasn't sound.
I got an ASUS k53ta-sx115v notebook, and hungarian Windows7 Home Premium x64.
Thank You for your patience and work.
Bye, pompyy

EDIT: Thanks for the detailed report. The crash (both 32 and 64 bit) is in the Windows Audio Session driver. If the issue is with TeamSpeak, Windows WASAPI Dll or the driver itself (or even the hardware) is difficult to say. Please start TeamSpeak and change both capture and playback modes to Direct Sound in the options.

[Wildboynz]

As soon as I log in I see the channels and it crashes immediately.
Pls help.



Thanks

EDIT: The crash happens inside the network module of BitDefener (avcuf64.dll). This is very difficult for us to check as it doesn't crash in TeamSpeak but another application. You might try if it's possible to add an exception rule to BitDefender which excludes TeamSpeak from network monitoring.

[kcheck]

I can Connect to Channels and servers and everything fine but when i start playing a game or even just doing nothing TS3 will just randomly crash and then i have to reconnect again.

EDIT: Please disable the volume control plugin or update to the latest TeamSpeak version 3.0.7

[wizzywig]

as soon as i select one server group the client CTD

Edit by mod
Developers try to find out what is wrong here.

Please check your network drivers.

[genrico]

Not much to describe other than when I try to connect to a server sometime it crashes the application. I've attached the dump file and hopefully someone can tell me whats going on.

Rico

EDIT: The crash happens at an unknown location. This often points to a plugin. I see you have the G15 plugin enabled. While the crash doesn't really point to the G15 plugin, it's my best bet at the moment. Disable the plugin and see if that resolves the crash. If this is indeed the case, I'd be interested to know what Logitech driver version you are using (PM me in case).

[hjk123]

ok here is my crash .. when I run the TS3, I created a file dpm .. I need a solution please ..

thanks

EDIT: Crash appears to happen when loading urls.dat in your TS3Client configuration folder. Please delete this file and see if that resolves the issue. If yes, it would be helpful if you could send me the file (best via PM), so I can check what's happening. At the moment I don't really understand how this could cause a crash.

[AK-255]

I just started up CoD4 and when I did, TS crashed on me.

EDIT: Please disable the volume control plugin and update to the latest TeamSpeak client version 3.0.7

[jakss]

i don't know how i can upload the zip and don't want spendt two hour... for you the last lines :

2012-06-22 04:50:33.465716|ERROR |Windows Audio Session| | ERROR (-141 -2004287484): AUDCLNT_E_DEVICE_INVALIDATED
2012-06-22 04:50:42.204215|INFO | | | deleting 00000000024CD980
2012-06-22 04:50:47.684529|DEVELOP |Windows Audio Session| | DeviceDeleteList::waitForDeletes - enter
2012-06-22 04:50:47.684529|DEVELOP |Windows Audio Session| | DeviceDeleteList::waitForDeletes - leave
2012-06-22 04:50:47.686529|DEBUG |Windows Audio Session| | WAS::associateAECDevice-enter
2012-06-22 04:50:47.686529|DEVELOP |Windows Audio Session| | DeviceDeleteList::queueDeviceDelete - enter
2012-06-22 04:50:47.687529|DEVELOP |Windows Audio Session| | DeviceDeleteList::queueDeviceDelete - leave
2012-06-22 04:50:47.687529|DEVELOP |Windows Audio Session| | DeviceDeleteList::clearQueue - enter
2012-06-22 04:50:47.687529|DEBUG |Windows Audio Session| | WAS::associateAECDevice-leave
2012-06-22 04:50:47.688529|DEBUG |Windows Audio Session| | WAS::associateAECDevice-enter
2012-06-22 04:50:47.689529|DEVELOP |Windows Audio Session| | DeviceDeleteList::clearQueue - leave
2012-06-22 04:50:47.692529|DEBUG |Windows Audio Session| | WAS::associateAECDevice-leave
2012-06-22 04:50:47.693529|ERROR |SoundBckndIntf| | J:/Program Files/TeamSpeak 3 Client/soundbackends/windowsaudiosession_win64.dll error: DEVICE_BUSY
2012-06-22 04:50:47.836538|DEBUG |Windows Audio Session| | CaptureDeviceContext inner loop lasted > 25 ms 97

I am under seven 64 (supreme fx ii) ts : 3.0.7 qt v : 4.7.2 and this crash was after I activate stereo mix (with mics inside) in windows panel, mics ok but nothing with play something in mpc at the same time. so I test and crash No problem outside.

EDIT: The crash happens in the Windows Audio Session driver. As a workaround you might try to temporarily switch to Direct Sound in the capture and playback audio options. We will investigate this issue, the details of this crash are currently unclear to me.