Failed to remove existing local avatar copy

[FDCP_NEO (NL)]

I keep getting this message if I to add an avatar.
Everyone else can ad and remove an avatar bud not me! I.m an admin!


2009-12-21 12:28:11.757846 UIHelpers Info Supported image formats: *.bmp *.gif *.jpeg *.jpg *.pbm *.pgm *.png *.ppm *.xbm *.xpm
2009-12-21 12:28:14.054846 ClientUI Info Avatar file size check: 1 51200
2009-12-21 12:28:14.055846 ClientUI Warning Failed to remove existing local avatar copy

What must/can I do to fix this?

[Hook88]

Try starting your Client with administrator privileges. That could be the cause if you installed TS3 as administrator.

[FDCP_NEO (NL)]

Thx for the replay,

I have tried that bud that did not work

[FDCP_NEO (NL)]

Does have someone a clue?

[TheMinz]

I believe this to be a Windows TS3 Client Bug.
I experienced that problem too after setting an avatar on my testserver and then trying to change it again.
It seems like the client cannot delete the cached avatar file in the following folder :

[HDD]:\Users\[USERNAME]\AppData\Local\Temp

[edit] : maybe I should add that this is a hidden system-folder, however just typing the correct address into your address bar should take you there

Manually deleting the file named :

avatar

will enable you to change your avatar again.
Probably only once tough, because the cache file will be recreated, so you will have to delete it every time you want to change your avatar.
(its just a simple image file without any extension, adding the extension will reveal that its your avatar)

I hope that this can be fixed in a future release.
(I didnt see any bugreport forum/thread so i'll assume that the devs will read this too )

[FDCP_NEO (NL)]

2 thumbs up for you this worked thank you for the solution!

[Gargol]

Hello,
I have a teamspeak 3 server installed on debian.

Server work fine but i can't use avatar. When a try to set an avatar i have already the same error message.

UIHelpers Info Supported image formats: *.bmp *.gif *.jpeg *.jpg *.pbm *.pgm *.png *.ppm *.xbm *.xpm
ClientUI Info Avatar file size check: 1 51200
ClientUI Warning Failed to remove existing local avatar copy

Port 30033 is open, files upload works...
directory ts3/files/virtualserver_4/internal is empty, is it this directory for avatar?

Why avatar doesn't works?
How resolve this problem?

Thanks

*** Thread Merged ***

[TheMinz]

It's not a server problem, it's a client problem :
http://forum.teamspeak.com/showthrea...732#post205732

[Skorpiov]

This client I use most is the on the server I, ie master priviledge account key. I have never been able to set an avatar. There is no delete avatar option I see on my other clients, but when I try to "Set Avatar", I see the message "Failed to remove existing local avatar copy" in the client log.

All other clients are able to upload fine. Ports are open on firewall
Ive tried URL and local paths.
Newest server beta and client (DL in the last 3 or 4 days)

[Skorpiov]

Can I just manually delete the file? Where is it located? whats the naming convention to make sure I delete mine, and not someone elses??

[florian_fr40]

Hello

What is your client version ?
This thread can help you : http://forum.teamspeak.com/archive/i...p/t-47043.html

Also try to clear you client cache :
- logout from your server.
- Settings > Options > Security > Clear Cache

[Skorpiov]

Deleting the avatar file from TEMP fixed me. Thanks!

[HyperOne]

I have tried everything listed here, except for uninstalling and then reinstalling, and I still get the "failed to remove existing local copy" message. Someone plz help.


Ok....... So my avatar shows up in the forums but not in TS.

[dante696]

you checked your temp folder and your cleared your cache?
Did you set the avatar form a local file or from a website? Please tell me the URL, you uhave used.