what is this error and what does it mean

[mlucas]

error:-1000 exception eld socket error:socket error # 10071

a player is trying to connect to our squad's server he has firewall and has tried also turning it off and still gets this error message

any help or suggestions plz ?thanks

[T. Boonstra]

Hi,

Well it means:

1) he entered the wrong ip and/or port number

2) his firewall is blocking the UDP/TCP traffic

If he is using Zone Alarm, then disabling the firewall isn't going to be of any use.. Zone Alarm will still block the traffic for some reason..

Point him to our FAQ and if he can't find the solution there let him post in our support for the windows client section and we'll try to help him out.