People can reconnect to server after closing client

[THEEwhiteboy]

Ok I'm not sure if this is on my end or not but i have no problem connecting on the same pc the server is running no matter how many times i shut down the client, But my friends will connect then leave and cant connect again. I'm hoping someone has a solution to this as I host our Guilds ts2 server and want to get ts3 up and running for the lower latency and higher voice quality.


Please pay no attention to my blatant typo in the title :P

[PeterW]

What errors do your friends get in the client?

[sir_d]

hi got a prob with my ts3 server win7 x64,most of the members of the clan im in can connect to my ts3 server but once they leave they cant get back in again i.e cant connect? the server is still up and running and some members are still in and its not allowing the person thats left to join again btw this is not all of the time but with all users at separate times? the next day they can join again until they leave??

any help on this prob is welcome

[THEEwhiteboy]

its as if the ts server isnt up. I cant quote it word for word at the moment being that i just woke up.

[Lakster37]

I'm having the same problem with my TS3 server. If they log out and then log back in again it works fine and let's them in. The problem (for me at least) comes when no one's been in the server for awhile (say, overnight) and even though it's still running on my computer, it won't let anyone connect to it, acting like it's not online (even though it is). If I shut it down and restart it, it works fine again, but I'm not always there to do that when other people want to use it. Are there any known bugs or any suggestions for me?

[THEEwhiteboy]

Yea with me its not a general connection issue.... its just after you connect then close your client you cant reconnect...

[PeterW]

I'm having the same problem with my TS3 server. If they log out and then log back in again it works fine and let's them in. The problem (for me at least) comes when no one's been in the server for awhile (say, overnight) and even though it's still running on my computer, it won't let anyone connect to it, acting like it's not online (even though it is). If I shut it down and restart it, it works fine again, but I'm not always there to do that when other people want to use it. Are there any known bugs or any suggestions for me?

This sounds like a router/firewall problem. It seems the route is blocked if there was no traffic for some time. Check port settings, etc.

Yea with me its not a general connection issue.... its just after you connect then close your client you cant reconnect...

Please provide logs from server/client.

[THEEwhiteboy]

2010-01-13 09:06:05.839653|INFO |ServerLibPriv | | Server Version: 3.0.0-beta12 [Build: 9596]
2010-01-13 09:06:05.840653|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, (c)TeamSpeak Systems GmbH
2010-01-13 09:06:05.840653|INFO |DatabaseQuery | | dbPlugin version: 3.6.21
2010-01-13 09:06:06.695653|INFO |Accounting | | Licensing Information
2010-01-13 09:06:06.697653|INFO |Accounting | | type : Non-profit
2010-01-13 09:06:06.699653|INFO |Accounting | | starting date : Mon Jan 11 18:00:00 2010
2010-01-13 09:06:06.701653|INFO |Accounting | | ending date : Tue Jan 11 18:00:00 2011
2010-01-13 09:06:06.703653|INFO |Accounting | | max virtualservers: 10
2010-01-13 09:06:06.705653|INFO |Accounting | | max slots : 512
2010-01-13 09:06:06.981653|INFO |FileManager | | listening on 0.0.0.0:30033
2010-01-13 09:06:07.091653|INFO |VirtualServer | 1| listening on 0.0.0.0:8767
2010-01-13 09:06:07.094653|INFO |Query | | listening on 0.0.0.0:10011
2010-01-13 09:07:31.596653|INFO |VirtualServer | 1| client 'Fordus'(id:3) was added to channelgroup 'Channel Admin'(id:5) by client 'THEEwhiteboy!'(id:2)
2010-01-13 09:10:47.182653|INFO |VirtualServer | 1| client (id:3) was added to servergroup 'Server Admin'(id:6) by client 'THEEwhiteboy!'(id:2)


that was the last log......even if i dont add him as a server admin he still cant reconnect after closing the client. If he disconnects and reconnects without closing his client there is no problem. If i restart my PC and put up the server again then he can connect.....as far as a client log we cant find the logs in the client folder. Im running vista 32 on the machine running the server if that helps. As far as any other needed info just let me know and Ill do my best to answer it as soon as possible. I host our ts and would really like to get ts3 goin as soon as possible, I'd love to be able to spam poke all my guildies :P

[PeterW]

Please post the error messages from the client.

[THEEwhiteboy]

"Failed to connect to server" ....

[THEEwhiteboy]

so here is a bump asking for more help

[aeular]

Check that your internal IP address isn't changing. A changed internal ip address will break the port forwarding in your router, but previous connections that are still active will keep working since the NAT already knows about them and would keep passing them through.

[BlackViper34]

I have been having this same issue since last weekend when there were TS updates. Our server is currently hosted by gameservers.com.

I also have setup my own server for verification, and have had the same problem on that server also.

[sir_d]

still haveing the same prob people can join first time then when they disconect they cant join again? all i am doing is putting them as normal in the server groups so they can switch cannels.got the new server update for win7 x64.next day they can join again???

[KoldFusion]

theres your problem

2010-01-13 09:06:06.981653|INFO |FileManager | | listening on 0.0.0.0:30033
2010-01-13 09:06:07.091653|INFO |VirtualServer | 1| listening on 0.0.0.0:8767
2010-01-13 09:06:07.094653|INFO |Query | | listening on 0.0.0.0:10011

#1 Bind all your IPs and Ports with a proper ts3server.ini file.

My video tutorial is for Linux but the concept of the ts3server.ini file is the same across all platforms.

Once you use a ts3server.ini and properly make the binary (the .exe for you Windows Dudes) execute the ts3server.ini you will see the 0.0.0.0 stuff fill in.

I bet once you sit down, grab a cup of coffee and read all the Windows install tutorials, the server query command .pdf file (That would be in the /docs folder in your server install) and my Linux one in case you need an ini file and the post install setup you will have no problems.



Also. To connect to the newer servers your clients MUST update to latest version if they are using old versions.

In the interest of better trouble shooting, please always pull ERRORs from log files or output windows when ever possible.