The Gametracker Can't See My Server Thread

[pwn3d]

Hello mates. i have a Ts3 sever on home and i use windows server 2008 rs2. the server workes very nice, but i can use GameTracker tag.. when i go add server gime me this error:

One of the following suggestions may help you:
Your server is currently offline.
GameTracker needs your server to be online before you can add it to our database. Please restart your server and make sure it's up before hitting ADD SERVER again.
You entered the wrong query port.
Please update your query port and hit scan again
Your server is firewalled.
Please turn off any firewall you have that may block scanning
Your server isn't configured to respond to scan requests.
NOTE: all instructions assume you are not trying to connect from/to "localhost" and are on another IP Address outside your domain.
Open a telnet session to your server on the query port
ex. telnet $IP_ADDRESS $QUERY_PORT
Execute a "use port" command
ex. use port=[myserverport]
Is the result "error id=0 msg=ok"?
Yes, goto 4
No, goto 11
Execute a "serverinfo" command
ex. serverinfo
Is the result "error id=0 msg=ok"?
Yes, goto 8
No, goto 11
Execute a "channellist" commmand
ex. channellist
Is the result "error id=0 msg=ok"?
Yes, goto 10
No, goto 11
Execute a "clientlist" command
ex. clientlist
Is the result "error id=0 msg=ok"?
Yes, goto 10
No, goto 11
SUCESS
Your server can now be been added.
ERROR
Please review the Teamspeak 3 documentation to make the command that failed return an "error id=0 msg=ok" and goto 1

The ports are open on modem and firewall... i dont know what can i do! Plz if anyone can help me, I would appreciate.


Thanks

Pwn3d

[SilentStorm]

Default Port is 10011
You should do as the FAQ you quoted says.

on your PC do:

Press Windows Key + R
cmd
Enter
telnet <TS3ServerIP/FQDN>:10011
use port=9987 (or whatever your TS3 Voice Port is)
serverinfo
channellist
clientlist

If all of these return multiple lines of Output of which the last one says error id=0 msg=ok then everything should be fine and you can add your Server to Gametracker. Otherwise you will need to add the appropriate Permissions for Guests to use these Commands.
The Permissions required are:
b_virtualserver_info
b_virtualserver_clientlist
b_virtualserver_channellist

you can either use the TS3 Client with the Advanced permission System enabled, or use the Query

login serveradmin <PASSWORD>
servergroupautoaddperm sgtype=15 permid=8473 permvalue=1 permskip=0 permnegated=0
servergroupautoaddperm sgtype=15 permid=8475 permvalue=1 permskip=0 permnegated=0
servergroupautoaddperm sgtype=15 permid=8471 permvalue=1 permskip=0 permnegated=0
servergroupautoaddperm sgtype=20 permid=8470 permvalue=1 permskip=0 permnegated=0

*** Thread Merged ***

[twpeagle]

I need to do this so i can use game-tracker... not sure where to start/what to do:

1. Open a telnet session to your server on the query port
..... ex. telnet IP_ADDRESS QUERY_PORT
..... through windows ex. open IPADDRESS QUERYPORT
If it fails to connect at this point, you likely have an issue with a firewall or the server is not running. Please make sure that the necessary ports are opened so that the server can be scanned.
2. Execute a "use port" command
.... Example: use port=JOINPORT
3. Issue the following commands:
- Execute a "serverinfo" command
.... Example: serverinfo
- Execute a "channellist" command
.... Example: channellist
- Execute a "clientlist" command
.... Example: clientlist
4. If all of your commands worked, your server should be able to be added.

There is an issue if the server does not return "error id=0 msg=ok" during steps two or three. Your TS3 may be lacking permissions or is lacking the command that failed to return an "error id=0 msg=ok." First, ensure that you are running the most recent version of the server.

------------- Solving permissions issues --------------

Before you try to edit these permissions, open up the "Settings" menu and then click options. Ensure that "Advanced permissions system" is checked.

To solve issues with "insufficient client permissions" first go to the Permissions menu and select Server Groups. Select the Guest group in the left box. In the middle box, you need to add the appropriate permission for where you do not have permissions set up. Refer to below and ensure the following have permissions:

serverinfo: Virtual Server -> Information -> View Virtual Server Info (or b_virtualserver_info_view)
clientlist: Virtual Server -> Information -> View List of Clients online (or b_virtualserver_client_list)
channellist: Virtual Server -> Information -> View List of existing Channels (or b_virtualserver_channel_list)

Double click the one(s) you want to give permission to. Check boxes will appear in that line, make sure the Value column is checked for that value. Then, close the window and see if GT can scan the server.

You may also need to look under Group -> Information -> for:
b_virtualserver_servergroup_list (View list of server group members)
b_virtualserver_channelgroup_list (View list of channel group members)

[pillbox1234567]

These steps are only if game tracker fails to work with your server config. Unless you are having problems you shouldn't need to do any of this. The really relavant part is the following.

Before you try to edit these permissions, open up the "Settings" menu and then click options. Ensure that "Advanced permissions system" is checked.
To solve issues with "insufficient client permissions" first go to the Permissions menu and select Server Groups. Select the Guest group in the left box. In the middle box, you need to add the appropriate permission for where you do not have permissions set up. Refer to below and ensure the following have permissions:

serverinfo: Virtual Server -> Information -> View Virtual Server Info (or b_virtualserver_info_view)
clientlist: Virtual Server -> Information -> View List of Clients online (or b_virtualserver_client_list)
channellist: Virtual Server -> Information -> View List of existing Channels (or b_virtualserver_channel_list)

Double click the appropriate permissions. Make sure the Value column is checked for that value.

You may also need to look under Group -> Information -> for:
b_virtualserver_servergroup_list (View list of server group members)
b_virtualserver_channelgroup_list (View list of channel group members)

I bolded the permissions that you will need to edit if you actually have trouble.

*** Thread Merged ***

[p0p3y3Z]

Okay, so for the last 2 or 3 hours, I have been googling, reading FAQ's, Forwarding Ports, and tearing out my own hair. Okay, so I have setup a ts3server.ini file. I have forwarded ports. I have entered this into the ServerQuery and it didnt give an error:

login USERNAME PASSWORD
use sid=1
servergroupaddperm sgid=8 permid=8470 permvalue=1 permskip=0 permnegated=0

servergroupaddperm sgid=8 permid=8472 permvalue=1 permskip=0 permnegated=0

servergroupaddperm sgid=8 permid=8474 permvalue=1 permskip=0 permnegated=0

I have followed so many threads. But, i still get to the same error in the end.

One of the following suggestions may help you:
Your server is currently offline.
GameTracker needs your server to be online before you can add it to our database. Please restart your server and make sure it's up before hitting ADD SERVER again.
You entered the wrong query port.
Please update your query port and hit scan again
Your server is firewalled.
Please turn off any firewall you have that may block scanning
Your server isn't configured to respond to scan requests.
NOTE: all instructions assume you are not trying to connect from/to "localhost" and are on another IP Address outside your domain.
Open a telnet session to your server on the query port
ex. telnet $IP_ADDRESS $QUERY_PORT
Execute a "use port" command
ex. use port=[myserverport]
Is the result "error id=0 msg=ok"?
Yes, goto 4
No, goto 11
Execute a "serverinfo" command
ex. serverinfo
Is the result "error id=0 msg=ok"?
Yes, goto 8
No, goto 11
Execute a "channellist" commmand
ex. channellist
Is the result "error id=0 msg=ok"?
Yes, goto 10
No, goto 11
Execute a "clientlist" command
ex. clientlist
Is the result "error id=0 msg=ok"?
Yes, goto 10
No, goto 11
SUCESS
Your server can now be been added.
ERROR
Please review the Teamspeak 3 documentation to make the command that failed return an "error id=0 msg=ok" and goto 1

I am getting quite frustrated. Any clue what I may be missing?

EDIT: Also, if it matters, I can't connect to it through Telnet.

[Sakretsos]

hello there , i have install a teamspeak server into debian os , server is running well .. but i have a problem.. when i go to register it on gametracker.com for check the server uptime... server is showing down.. but i can connect into the server ... ( server is on VPS machine , hosted on germany datacenter )

[SilentStorm]

@p0p3y3Z

Execute a "use port" command
use port=[myserverport]
Execute a "serverinfo" command
Execute a "channellist" commmand
Execute a "clientlist" command

Bolded the important Parts from your gametracker Error (which is quite good and helpful compared to others), please do those in Query and report the results of each one, you either miss a Permission, or have entered wrong data in the Gametracker Interface.

@Sakretsos
Read this Thread and then if the problem still persists do the above as well.

[p0p3y3Z]

@p0p3y3Z

Bolded the important Parts from your gametracker Error (which is quite good and helpful compared to others), please do those in Query and report the results of each one, you either miss a Permission, or have entered wrong data in the Gametracker Interface.

@Sakretsos
Read this Thread and then if the problem still persists do the above as well.

This is what the log says. I get an error, and I have Server Group Admin.

error id=0 msg=ok  (20 ms)
error id=0 msg=ok  (43 ms)
virtualserver_unique_identifier=1w+RT50UtbOgYsnneM2KYFLtOgE= virtualserver_name=[=D]\s\sPleasureTown\sGames,\sNow\sRecruiting! virtualserver_welcomemessage=Welcome\sto\sPleasureTown!\sCheck\sus\sout\son\sFacebook\sif\syou\swant\sto\sstay\sin\stouch\sor\sjoin\sus!\s\s\shttps:\/\/www.facebook.com\/groups\/270199413022536\/\n\nWe\shave\sCall\sof\sDuty\s4,\sCounter\sStrike\sSource,\sKilling\sFloor,\sMineCraft,\sTerraria,\sand\sRed\sEclipse\sservers.\sWe\salso\splay\sNeed\sfor\sSpeed\sWorld,\sBattleforge,\sBattlefield,\sand\smany\smore! virtualserver_platform=Windows virtualserver_version=3.0.3\s[Build:\s1331964731] virtualserver_maxclients=500 virtualserver_password virtualserver_clientsonline=9 virtualserver_channelsonline=20 virtualserver_created=1336006073 virtualserver_uptime=106338 virtualserver_codec_encryption_mode=0 virtualserver_hostmessage=Check\sus\sout\son\sFacebook\sif\syou\sare\sinterested\sin\sjoining!\s\s\shttps:\/\/www.facebook.com\/groups\/270199413022536\/ virtualserver_hostmessage_mode=0 virtualserver_filebase=files\\virtualserver_1 virtualserver_default_server_group=8 virtualserver_default_channel_group=8 virtualserver_flag_password=0 virtualserver_default_channel_admin_group=5 virtualserver_max_download_total_bandwidth=18446744073709551615 virtualserver_max_upload_total_bandwidth=18446744073709551615 virtualserver_hostbanner_url=http:\/\/images.4chan.org\/b\/src\/1336213304636.gif virtualserver_hostbanner_gfx_url=http:\/\/i48.tinypic.com\/ohdls.jpg virtualserver_hostbanner_gfx_interval=0 virtualserver_complain_autoban_count=5 virtualserver_complain_autoban_time=1200 virtualserver_complain_remove_time=3600 virtualserver_min_clients_in_channel_before_forced_silence=100 virtualserver_priority_speaker_dimm_modificator=-18.0000 virtualserver_id=1 virtualserver_antiflood_points_tick_reduce=5 virtualserver_antiflood_points_needed_command_stop=150 virtualserver_antiflood_points_needed_ip_ban=250 virtualserver_client_connections=76 virtualserver_query_client_connections=31 virtualserver_hostbutton_tooltip virtualserver_hostbutton_url=https:\/\/www.facebook.com\/groups\/270199413022536\/ virtualserver_hostbutton_gfx_url virtualserver_queryclientsonline=1 virtualserver_download_quota=18446744073709551615 virtualserver_upload_quota=18446744073709551615 virtualserver_month_bytes_downloaded=6429187 virtualserver_month_bytes_uploaded=643023 virtualserver_total_bytes_downloaded=6429187 virtualserver_total_bytes_uploaded=643023 virtualserver_port=9987 virtualserver_autostart=1 virtualserver_machine_id virtualserver_needed_identity_security_level=8 virtualserver_log_client=1 virtualserver_log_query=0 virtualserver_log_channel=1 virtualserver_log_permissions=1 virtualserver_log_server=1 virtualserver_log_filetransfer=1 virtualserver_min_client_version=12369 virtualserver_name_phonetic=PleasureTown virtualserver_icon_id=-1130270957 virtualserver_reserved_slots=0 virtualserver_total_packetloss_speech=0.0000 virtualserver_total_packetloss_keepalive=0.0000 virtualserver_total_packetloss_control=0.0000 virtualserver_total_packetloss_total=0.0000 virtualserver_total_ping=71.6250 virtualserver_ip virtualserver_weblist_enabled=1 virtualserver_ask_for_privilegekey=0 virtualserver_hostbanner_mode=2 virtualserver_status=online connection_filetransfer_bandwidth_sent=0 connection_filetransfer_bandwidth_received=0 connection_filetransfer_bytes_sent_total=757221 connection_filetransfer_bytes_received_total=218413 connection_packets_sent_speech=1229240 connection_bytes_sent_speech=347987160 connection_packets_received_speech=429515 connection_bytes_received_speech=121613055 connection_packets_sent_keepalive=848135 connection_bytes_sent_keepalive=34773535 connection_packets_received_keepalive=846754 connection_bytes_received_keepalive=35567456 connection_packets_sent_control=19442 connection_bytes_sent_control=3514096 connection_packets_received_control=19269 connection_bytes_received_control=2575747 connection_packets_sent_total=2096817 connection_bytes_sent_total=386274791 connection_packets_received_total=1295538 connection_bytes_received_total=159756258 connection_bandwidth_sent_last_second_total=824 connection_bandwidth_sent_last_minute_total=1277 connection_bandwidth_received_last_second_total=869 connection_bandwidth_received_last_minute_total=809
error id=0 msg=ok  (56 ms)
clid=1 cid=24 client_database_id=13 client_nickname=[=D]\sCrazed client_type=0|clid=3 cid=30 client_database_id=126 client_nickname=Fridge\sMoney client_type=0|clid=4 cid=24 client_database_id=7 client_nickname=[=C]UppercaseEight client_type=0|clid=6 cid=31 client_database_id=120 client_nickname=Footsore client_type=0|clid=7 cid=24 client_database_id=2 client_nickname=[=D]\sEntagFabulous client_type=0|clid=8 cid=24 client_database_id=3 client_nickname=[=D]Jessiedamnit client_type=0|clid=9 cid=24 client_database_id=4 client_nickname=[=D]\sTony\sthe\sTiger!!\s:D client_type=0|clid=10 cid=24 client_database_id=164 client_nickname=John client_type=0|clid=12 cid=1 client_database_id=1 client_nickname=serveradmin\sfrom\s173.238.6.91:55810 client_type=1
error id=0 msg=ok  (39 ms)
cid=1 pid=0 channel_order=0 channel_name=Just\sJoining total_clients=1 channel_needed_subscribe_power=0|cid=2 pid=0 channel_order=1 channel_name=Games total_clients=0 channel_needed_subscribe_power=0|cid=3 pid=2 channel_order=0 channel_name=Casual\sGame\sUse total_clients=0 channel_needed_subscribe_power=0|cid=20 pid=3 channel_order=0 channel_name=Garry's\sMod total_clients=0 channel_needed_subscribe_power=0|cid=11 pid=3 channel_order=20 channel_name=MineCraft total_clients=0 channel_needed_subscribe_power=0|cid=25 pid=3 channel_order=11 channel_name=Need\sfor\sSpeed\sWorld total_clients=0 channel_needed_subscribe_power=0|cid=13 pid=3 channel_order=25 channel_name=Terraria total_clients=0 channel_needed_subscribe_power=0|cid=4 pid=2 channel_order=3 channel_name=Tactical\s(Serious\sGame\sUse,\sDon't\sDerp) total_clients=0 channel_needed_subscribe_power=0|cid=16 pid=4 channel_order=0 channel_name=Battlefield total_clients=0 channel_needed_subscribe_power=0|cid=21 pid=4 channel_order=16 channel_name=Battleforge total_clients=0 channel_needed_subscribe_power=0|cid=14 pid=4 channel_order=21 channel_name=Call\sof\sDuty\s4 total_clients=0 channel_needed_subscribe_power=0|cid=22 pid=14 channel_order=0 channel_name=Team\sA total_clients=0 channel_needed_subscribe_power=0|cid=23 pid=14 channel_order=22 channel_name=Team\sB total_clients=0 channel_needed_subscribe_power=0|cid=15 pid=4 channel_order=14 channel_name=CounterStrike\sSource\s(Zombies!) total_clients=0 channel_needed_subscribe_power=0|cid=17 pid=4 channel_order=15 channel_name=Killing\sFloor total_clients=0 channel_needed_subscribe_power=0|cid=5 pid=0 channel_order=2 channel_name=The\sTrolling\sChannel total_clients=0 channel_needed_subscribe_power=0|cid=24 pid=0 channel_order=5 channel_name=The\sHangout\sChannel total_clients=6 channel_needed_subscribe_power=0|cid=30 pid=0 channel_order=24 channel_name=>\sHellrangers\sGroup\s< total_clients=1 channel_needed_subscribe_power=0|cid=6 pid=0 channel_order=30 channel_name=AFK total_clients=0 channel_needed_subscribe_power=0|cid=31 pid=0 channel_order=6 channel_name=Borderlands total_clients=1 channel_needed_subscribe_power=0
error id=0 msg=ok  (33 ms)
Total: 191 ms

[SilentStorm]

There are no Errors in your above Output, but there is evidence you did an additional Command ( I presume login) which wasn't supposed to be done.

Make sure you DO NOT login into to query, because Gametracker won't do that either and in order to find the error you want to mimic gametracker's behavior exactly.

To be absolute sure do not use the TS Client for this, and if you still want to use the Client then make sure Authentication is set to login command before trying this again.

[p0p3y3Z]

When i do it through telnet, it won't connect.
http://i.imgur.com/mAPK2.png
Teamspeak is using all default ports.

[SilentStorm]

you are not supposed to connect to 9987...
9987 is the Voice Port to which you connect in order to talk!
since you want the Serverquery you will need to connect to the QueryPort - which by default is 10011.

[p0p3y3Z]

Woops, lol. I can connect now, but receive errors.

TS3
Welcome to the TeamSpeak 3 ServerQuery interface, type "help" for a list of comm
ands and "help <command>" for information on a specific command.
serverinfo
error id=256 msg=command\snot\sfound
serverinfo
error id=2568 msg=insufficient\sclient\spermissions failed_permid=4621
channellist
error id=256 msg=command\snot\sfound
channellist
error id=1024 msg=invalid\sserverID
clientlist
error id=1024 msg=invalid\sserverID
clientlist
error id=256 msg=command\snot\sfound
clientlist
error id=1024 msg=invalid\sserverID
use port
error id=1540 msg=convert\serror
port
error id=1540 msg=convert\serror
use sid=1
error id=0 msg=ok
clientlist
error id=2568 msg=insufficient\sclient\spermissions failed_permid=8475
serverinfo
error id=2568 msg=insufficient\sclient\spermissions failed_permid=8471
clientlist
error id=2568 msg=insufficient\sclient\spermissions failed_permid=8475

[SilentStorm]

Your Guest Group needs the following Permissions in order for gametracker to work:

b_virtualserver_client_list
b_virtualserver_info_view
b_virtualserver_channel_list