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  1. #16
    Join Date
    Sep 2010
    Location
    Germany
    Posts
    7
    I also experienced the server terminate itself with the critical ClientIDCache error.

    At the time of the crash there were 2 clients connected, they were idling for hours. (They were my test clients, the server is still running privately, because we are in the process of setting up token automation etc.). In the logfile the last activity before the crash was 3 hours before the server crash at 18:51 (someone was disconnecting at 16:10)

    Code:
    2010-09-11 15:45:19.545406|INFO    |VirtualServer |  1| client (id:7) was added to servergroup 'Server Admin'(id:10) by client 'server'(id:0)
    2010-09-11 15:45:19.545406|INFO    |VirtualServer |  1| client '[TICKER] UserName'(id:7) used privilege key '537XNFgOJK8wdccc5Rga05L72xtitIVnpEk1G6vC' and was added to servergroup 'Server Admin'(id:10)
    2010-09-11 15:45:19.545406|INFO    |VirtualServer |  1| client connected '[TICKER] UserName'(id:7) from 11.111.11.11:61073
    2010-09-11 16:10:23.076656|INFO    |VirtualServer |  1| client disconnected 'OtherUser'(id:17) reason 'reasonmsg=xxxx'
    2010-09-11 18:51:35.936031|CRITICAL|ClientIDCache |   | Assertion "removecountUID == removecountDBID" failed at common\chanclients\clientidcache.cpp:250;
    I have no idea whether this problem is related to purely beta28. I have never experienced it before beta28, then again, I have very recently setup this server so I have hardly any uptime in previous beta versions to make a comparison.

    I am running on Windows Server 2008 R2 64bit, amount of virtual servers: 1 (with a valid licensekey installed), 64bit version
    Last edited by AplDrm; 12-09-2010 at 11:57.

  2. #17
    Join Date
    Jan 2010
    Location
    wi
    Posts
    24
    Since the update I get "database empty result set" when I go to server groups

    When I go to the "Ban List" I get invalid ClietID

    Everything appears to work, any ideas.

    http://www.dedpool.com/tserror.jpg
    Last edited by Billybob2769; 13-09-2010 at 11:31.

  3. #18
    Join Date
    Jan 2008
    Location
    Portugal
    Posts
    3
    Same problem here:

    2010-09-13 19:20:42.734375|CRITICAL|ClientIDCache | | Assertion "removecountUID == removecountDBID" failed at common\chanclients\clientidcache.cpp:250;
    About 250 servers in this instancem running under Windows 2008 R2.

  4. #19
    Join Date
    Jun 2003
    Posts
    246
    did you guys update your client to 29?

  5. #20
    Join Date
    Jan 2010
    Location
    wi
    Posts
    24
    did you guys update your client to 29?
    Yes 3.0.0-beta [Build: 12268]

  6. #21
    Join Date
    Jun 2002
    Location
    Krün / Germany
    Posts
    1,965
    regarding:
    Code:
    2010-09-13 19:20:42.734375|CRITICAL|ClientIDCache | | Assertion "removecountUID == removecountDBID" failed at common\chanclients\clientidcache.cpp:250;
    any ideas on how to reproduce this?

  7. #22
    Join Date
    Jan 2008
    Location
    Portugal
    Posts
    3
    It happened 3 times yesterday and once today. I don´t know how to reproduce this.

    Tell me, if I downgrade again to version 27, will it be ok? Just use the old backup with the new database won´t corrupt anything? It is really becoming unbearable.

  8. #23
    Join Date
    Dec 2009
    Location
    germany
    Posts
    56
    Quote Originally Posted by marsupillami View Post
    It happened 3 times yesterday and once today. I don´t know how to reproduce this.

    Tell me, if I downgrade again to version 27, will it be ok? Just use the old backup with the new database won´t corrupt anything? It is really becoming unbearable.
    one tipp...: save your ts3server.sqlitedb bevore you update your server and you will never have any problems to downgrade....

  9. #24
    Join Date
    Jun 2002
    Location
    Krün / Germany
    Posts
    1,965
    we are testing currently a fix for that issue on our test/public servers. if it works out we will deploy a new server pre release by tommorow.

  10. #25
    Join Date
    Jun 2002
    Location
    Krün / Germany
    Posts
    1,965
    please check this pre server version:

    http://ftp.4players.de/pub/hosted/ts...odo-so/server/

  11. #26
    Join Date
    Sep 2010
    Location
    Germany
    Posts
    7
    Hallo Ralf,

    Since i experienced the problem 3 times last night on our server (beta28):
    2010-09-16 02:20:22.344875|CRITICAL|ClientIDCache | | Assertion "removecountUID == removecountDBID" failed at common\chanclients\clientidcache.cpp:250;
    2010-09-16 05:07:53.141750|CRITICAL|ClientIDCache | | Assertion "removecountUID == removecountDBID" failed at common\chanclients\clientidcache.cpp:250;
    2010-09-16 08:38:14.141750|CRITICAL|ClientIDCache | | Assertion "removecountUID == removecountDBID" failed at common\chanclients\clientidcache.cpp:250;
    I've taken the pre-beta 29 (Version: 3.0.0-beta29-pre [Build: 12327] on Windows) and installed it. Server is now up and running for about an hour, will post in here the results after a day or so.

    Some additional info: Initially I suspected the error might have had something to do with manually inserting records in the sqlite database. Initially i was adding records to the db (not into clients table, but tokens and group_server_to_clients). So to be on the safe side I removed all code relating to making changes into the database, and now use serverquery instead to do it. But the latest 3 errors were after I switched to serverquery, so the error is not related to manually inserting records into the database.

    Regards,
    Bas R.

  12. #27
    Join Date
    Jun 2002
    Location
    Krün / Germany
    Posts
    1,965
    this error had nothing todo with inserting records into the database, but it makes more sense to use the serverquery commands

  13. #28
    Join Date
    Sep 2010
    Location
    Bulgaria
    Posts
    2

    updating problem

    Hello everyone,
    I have problem updating teamspeak3-server_linux-amd64-3.0.0-beta23 to teamspeak3-server_linux-amd64-3.0.0-beta28. I am running debian server with kernel 2.6.29-2-amd64.
    I've just copied the "files" folder, the database file "ts3server.sqlitedb" and the "licensekey.dat" from the old version folder to the new version folder.
    I've restart the server. On first look everything looks ok. There was no errors in the log file.

    Code:
    2010-09-20 09:11:19.725480|INFO    |ServerLibPriv |   | Server Version: 3.0.0-beta28 [Build: 12264], Linux
    2010-09-20 09:11:19.726111|INFO    |DatabaseQuery |   | dbPlugin name:    SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2010-09-20 09:11:19.726233|INFO    |DatabaseQuery |   | dbPlugin version: 3.6.21
    2010-09-20 09:11:19.726901|INFO    |DatabaseQuery |   | checking database integrity (may take a while)
    2010-09-20 09:11:19.822084|INFO    |SQL           |   | pruning old database log entries where timestamp is older than 90 days
    2010-09-20 09:11:20.105285|INFO    |Accounting    |   | Licensing Information
    2010-09-20 09:11:20.105983|INFO    |Accounting    |   | type              : Non-profit
    2010-09-20 09:11:20.106628|INFO    |Accounting    |   | starting date     : Tue Jun  8 00:00:00 2010
    2010-09-20 09:11:20.107151|INFO    |Accounting    |   | ending date       : Wed Jun  8 00:00:00 2011
    2010-09-20 09:11:20.107672|INFO    |Accounting    |   | max virtualservers: 10
    2010-09-20 09:11:20.108271|INFO    |Accounting    |   | max slots         : 512
    2010-09-20 09:11:20.143966|INFO    |FileManager   |   | listening on myip:30033
    2010-09-20 09:11:20.263232|INFO    |VirtualServer |  1| listening on myip:9987
    2010-09-20 09:11:20.277836|INFO    |CIDRManager   |   | updated query_ip_whitelist ips: 127.0.0.1,
    2010-09-20 09:11:20.279069|INFO    |Query         |   | listening on myip:10011

    The problem comes when I try to connect the client to the server.
    Here is the error from the client:
    <12:35:45> Connected to server: No server
    <12:35:45> Disconnected from server (invalid parameter)
    and more:
    2010-09-20 12:35:45.509075|ERROR |SCHandler | 1| Invalid command packet structure
    2010-09-20 12:35:45.529701|ERROR |UIHelpers | | Error querying virtualserver UID while getting cache path
    2010-09-20 12:35:45.608426|ERROR |ClientUI | 1| Failed to get hostmessage mode
    Could you please tell my what am I doing wrong?
    Thank you for your time!

  14. #29
    Join Date
    May 2010
    Posts
    6,372
    Hello

    Have you the latest client version (Beta 29) ?

  15. #30
    Join Date
    Sep 2010
    Location
    Bulgaria
    Posts
    2
    Hello Florian
    Yes, I do have the latest version of the TS client.

    2010-09-20 12:29:26.205004|INFO |MPSingleton | | Detected local codeset to be: UTF-8
    2010-09-20 12:29:26.205923|INFO | | | Logging started, clientlib version: 3.0.0-beta29 [Build: 12268]
    2010-09-20 12:29:26.207793|INFO |Query | | listening on 127.0.0.1:25639
    2010-09-20 12:29:31.066131|INFO |ClientUI | | Failed to init text to speech engine: 3584
    2010-09-20 12:29:31.066302|INFO |ClientUI | | TeamSpeak 3 client version: 3.0.0-beta29 [Build: 12268]
    2010-09-20 12:29:31.066355|INFO |ClientUI | | Qt version: 4.6.2
    2010-09-20 12:29:31.066405|INFO |ClientUI | | Using configuration location: /home/had3s/.ts3client/ts3clientui_qt.conf
    2010-09-20 12:29:32.048664|INFO |ClientUI | | Last update check was: Mon Sep 20 10:14:52 2010
    2010-09-20 12:29:36.223116|INFO |PreProSpeex | 1| Speex version: 1.2rc1
    2010-09-20 12:29:36.538400|ERROR |SCHandler | 1| Invalid command packet structure
    2010-09-20 12:29:36.646457|ERROR |UIHelpers | | Error querying virtualserver UID while getting cache path
    2010-09-20 12:29:36.648012|ERROR |ClientUI | 1| Failed to get hostmessage mode
    2010-09-20 12:30:07.021706|ERROR |SCHandler | 1| Invalid command packet structure
    2010-09-20 12:30:07.099110|ERROR |UIHelpers | | Error querying virtualserver UID while getting cache path
    2010-09-20 12:30:07.119191|ERROR |ClientUI | 1| Failed to get hostmessage mode
    2010-09-20 12:35:45.509075|ERROR |SCHandler | 1| Invalid command packet structure
    2010-09-20 12:35:45.529701|ERROR |UIHelpers | | Error querying virtualserver UID while getting cache path
    2010-09-20 12:35:45.608426|ERROR |ClientUI | 1| Failed to get hostmessage mode

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