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  1. #1
    Join Date
    Apr 2010
    Location
    Ontario Canada
    Posts
    12

    Cannot Open TS3 because of new update

    I've uninstalled TS3 and did the %appdata% thing and deleted it from there, I install the new TS3 and whenever I try to open it, it just don't open, I've tried everything and I dunno why, when I revert back to an older version it just works fine, even if I alt + control + del and try to force close the TS3 it won't close at all, it just stays in the corner and I have to restart the computer to remove it - any ideas?

    http://i5.photobucket.com/albums/y17...Jr/help445.png

  2. #2
    Join Date
    Jun 2008
    Posts
    7,762
    Do you have any log entry for us?
    Can you test this please? Install the old client and deactivate all plugins.
    ---------------------------------------------------------
    Please don't send me private support questions.
    They belong into the forum and maybe other users have these questions/problems too.

    TeamSpeak FAQ || What should i report, when i open a client thread? || Report and upload your Crashdump here
    NPL License (Registration)

  3. #3
    Join Date
    Apr 2010
    Location
    Ontario Canada
    Posts
    12
    The only one that was enabled was "ClientQuery" the version I have installed that does work is: 3.0.0-beta36 [Build:12815] I have to make sure I don't click "Update" each time I turn on TS3 cause it will install, update, and then when I open it, the TS3 just won't pop up.

    When you say log, do you mean Client Log? If so I'll paste it below:


    2011-06-27 09:02:08.286102 Info Logging started, clientlib version: 3.0.0-beta36 [Build: 12815]
    2011-06-27 09:02:08.396108 Query Info listening on 127.0.0.1:25639
    2011-06-27 09:02:09.468169 ClientUI Info TeamSpeak 3 client version: 3.0.0-beta36 [Build: 12815]
    2011-06-27 09:02:09.469169 ClientUI Info Qt version: 4.6.2
    2011-06-27 09:02:09.469169 ClientUI Info Using configuration location: C:/Users/Colin/AppData/Roaming/TS3Client/ts3clientui_qt.conf
    2011-06-27 09:02:09.948197 ClientUI Info Last update check was: Sun Jun 26 20:31:54 2011
    2011-06-27 09:02:09.948197 Info Checking for updates...
    2011-06-27 09:02:11.147265 Info Update check, my version: 12815, latest version: 14642
    2011-06-27 09:02:13.113378 PreProSpeex Info Speex version: speex-1.2beta3

  4. #4
    Join Date
    Jun 2008
    Posts
    7,762
    I need the log for rc2 and not beta36
    ---------------------------------------------------------
    Please don't send me private support questions.
    They belong into the forum and maybe other users have these questions/problems too.

    TeamSpeak FAQ || What should i report, when i open a client thread? || Report and upload your Crashdump here
    NPL License (Registration)

  5. #5
    Join Date
    Apr 2010
    Location
    Ontario Canada
    Posts
    12
    How do I get you the log then, because Teamspeak 3 rc2 won't pop up at all, no window or anything, just the little icon in the corner, but clicking it or right clicking it does nothing.

  6. #6
    Join Date
    Jun 2008
    Posts
    7,762
    This post explains, where you can find them.
    http://forum.teamspeak.com/showthrea...565#post288565
    ---------------------------------------------------------
    Please don't send me private support questions.
    They belong into the forum and maybe other users have these questions/problems too.

    TeamSpeak FAQ || What should i report, when i open a client thread? || Report and upload your Crashdump here
    NPL License (Registration)

  7. #7
    Join Date
    Apr 2010
    Location
    Ontario Canada
    Posts
    12
    2011-07-06 09:41:55.199168|INFO | | | Logging started, clientlib version: 3.0.0-rc2 [Build: 14642]
    2011-07-06 09:41:55.713969|DEBUG |Direct Sound | | setting timer resolution to 1ms
    2011-07-06 09:41:55.917179|INFO | | | Registering plugin command id: {14a7b9ab-1498-4118-9bd1-8b00a42579c7} appscanner_plugin
    2011-07-06 09:41:56.017184|INFO |Query | | listening on 127.0.0.1:25639
    2011-07-06 09:41:56.017184|INFO | | | Registering plugin command id: {6b372c5c-c5fa-4c16-8859-5fbe6af34712} clientquery_plugin


    Like I said before, I install the old version, works perfectly fine, the TS3 window pops up and all is good, but when I click on update and it finishes updating, and I open it, the TS3 window does Not pop up, and if I uninstall everything including stuff in appdata and do a fresh install of the latest version, the TS3 window still does not pop up, only the old version seems to work.
    Last edited by Trunkz Jr; 06-07-2011 at 14:58.

  8. #8
    Join Date
    Jun 2008
    Posts
    7,762
    Ok lets try this:
    1. Redownlaod The Microsoft Visual C++ 2008 SP1 Redistributable Package
    2. Find the latest sound card driver for your soundcard
    3. Stop all Antivirus and Firewall tools
    ---------------------------------------------------------
    Please don't send me private support questions.
    They belong into the forum and maybe other users have these questions/problems too.

    TeamSpeak FAQ || What should i report, when i open a client thread? || Report and upload your Crashdump here
    NPL License (Registration)

  9. #9
    Join Date
    Apr 2010
    Location
    Ontario Canada
    Posts
    12
    Quote Originally Posted by dante696 View Post
    Ok lets try this:
    1. Redownlaod The Microsoft Visual C++ 2008 SP1 Redistributable Package
    2. Find the latest sound card driver for your soundcard
    3. Stop all Antivirus and Firewall tools
    1. I uninstalled then installed, did not help.
    2. I don't use a soundcard, it's onboard but I updated anyway, did not help.
    3. I don't have any antivirus or firewalls on, did not help.

  10. #10
    Join Date
    Jun 2012
    Posts
    5
    I'm having the exact same problem. Nothing I've tried has worked.

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