Speakers/Headphones Disabled

[Jadibanez]

Hello,

When I connect to a Teamspeak Server, An error message appears : "The configured playback device was not found. Instead using: SB X-Fi Audio [0001] Press OK to apply the changes or press Setup to change the configuration manually. "... I also try to change the playback device into SB X-FI Audio [0001] but It doesn't work. The real problem here is that my sound is off and doesn't work only on a teamspeak server. People can hear me but I can't hear them.

[dante696]

Can you give us mor informations about:
- The client version
- Your operation system
- Your sound settings for your playback device under Settings > Options and what settings have you tried?
- What driver version do you use?

[geordie]

I have this exact same problem

The configured playback device was not found.
Instead using: Speakers (Creative SB Audigy 2 (WDM))
The configured capture device was not found.
Instead using: Microphone (Creative SB Audigy 2 (WDM))
Press OK to apply the changes or press Setup to change the configuration manually.

As soon as that happens, my mic no longer works, even though all settings are as they should be.
mic playback at zero, recording full, etc, and nothing gets it to work at all, just prior to that I ha restarted TS3 because a friend in channel said I had started to stutter soundwise, so I restarted and then I get that info message.

Using win 7 home, teamspeak version 3.0.0, (current version available) drivers are the latest from creative,

[Jadibanez]

- 3.0.1
- windows XP
- Capture mode : Automatically use best mode. Capture Device : SB X-Fi Audio [0001]
- Playback mode : Automatically use best mode. Playback Device : SB X-Fi Audio [0001]
When I press ok for Playback an error message : Error openning playback device : could not open playback device.
- SB X-Fi Audio [0001] version : 6.0.1.1348

[dante696]

Please provide us a client log, to surround the problem.

[Jadibanez]

My client log :

05/09/2011 13:40:55 Info Logging started, clientlib version: 3.0.1 [Build: 15001]
05/09/2011 13:40:56 Direct Sound Debug setting timer resolution to 1ms
05/09/2011 13:40:56 SoundBckndIntf Info Load Library failed with errorno 126
05/09/2011 13:40:56 Info Registering plugin command id: {a371a3e8-881e-4d6b-b490-6a778f087376} appscanner_plugin
05/09/2011 13:40:56 Query Info listening on 127.0.0.1:25639
05/09/2011 13:40:56 Info Registering plugin command id: {2046b0af-8210-4052-982b-93f48e61ef6d} clientquery_plugin
05/09/2011 13:40:56 Info Registering plugin command id: {acbe2c15-8984-4b6e-badf-860d8550e831} dx_overlay_plugin
05/09/2011 13:40:56 Info Registering plugin command id: {f7696890-7797-45e5-b780-0b42fd750c4e} lua_plugin
05/09/2011 13:40:56 Info Registering plugin command id: {801e96ec-8cc5-4ba2-8e83-0b9699419d38} test_plugin
05/09/2011 13:40:56 ClientUI Info TeamSpeak 3 client version: 3.0.1 [Build: 15001]
05/09/2011 13:40:56 ClientUI Info Qt version: 4.7.2
05/09/2011 13:40:56 ClientUI Info Using configuration location: C:/Documents and Settings/kiara/Application Data/TS3Client/ts3clientui_qt.conf
05/09/2011 13:40:56 Input Info Input device name: Souris
05/09/2011 13:40:56 Input Info Input device name: Clavier
05/09/2011 13:40:57 ClientUI Info Last update check was: lun. 5. sept. 12:49:31 2011
05/09/2011 13:41:02 StringHelp Warning Invalid UTF-8 string passed to function, returning as-is
05/09/2011 13:41:02 StringHelp Warning Invalid UTF-8 string passed to function, returning as-is
05/09/2011 13:41:02 Direct Sound Error ERROR (-215): Param�tre incorrect.
05/09/2011 13:41:02 SoundBckndIntf Error C:/Program Files/TeamSpeak 3 Client/soundbackends/directsound_win32.dll error: GET_FORMAT_5
05/09/2011 13:41:02 PreProSpeex Info Speex version: speex-1.2beta3
05/09/2011 13:41:02 G15 Plugin Info Clients online: 0
05/09/2011 13:41:02 ClientUI Error Failed setting volume modifier: 2309
05/09/2011 13:41:03 Info No TSDNS found at "teamspeak-2.verygames.net"
05/09/2011 13:41:03 Info No TSDNS found at "verygames.net"
05/09/2011 13:41:03 G15 Plugin Info Clients online: 0
05/09/2011 13:41:03 G15 Plugin Info Clients online: 0
05/09/2011 13:41:03 Plugin Info Plugin Test Plugin, Version 1.2, Author: TeamSpeak Systems GmbH
05/09/2011 13:41:03 G15 Plugin Info Clients online: 0
05/09/2011 13:41:03 UIHelpers Info setClientVolumeModifier: 4 0
05/09/2011 13:41:05 G15 Plugin Info Clients online: 3
05/09/2011 13:42:05 G15 Plugin Info Clients online: 3
05/09/2011 13:42:35 StringHelp Warning Invalid UTF-8 string passed to function, returning as-is
05/09/2011 13:42:35 StringHelp Warning Invalid UTF-8 string passed to function, returning as-is
05/09/2011 13:42:35 Direct Sound Error ERROR (-215): Param�tre incorrect.
05/09/2011 13:42:35 SoundBckndIntf Error C:/Program Files/TeamSpeak 3 Client/soundbackends/directsound_win32.dll error: GET_FORMAT_5
05/09/2011 13:42:42 StringHelp Warning Invalid UTF-8 string passed to function, returning as-is
05/09/2011 13:42:42 StringHelp Warning Invalid UTF-8 string passed to function, returning as-is
05/09/2011 13:42:42 Direct Sound Error ERROR (-215): Param�tre incorrect.
05/09/2011 13:42:42 SoundBckndIntf Error C:/Program Files/TeamSpeak 3 Client/soundbackends/directsound_win32.dll error: GET_FORMAT_5
05/09/2011 13:42:42 PlaySoundSet Error Error opening playback device to play test sound
05/09/2011 13:42:43 StringHelp Warning Invalid UTF-8 string passed to function, returning as-is
05/09/2011 13:42:43 StringHelp Warning Invalid UTF-8 string passed to function, returning as-is
05/09/2011 13:42:43 Direct Sound Error ERROR (-215): Param�tre incorrect.
05/09/2011 13:42:43 SoundBckndIntf Error C:/Program Files/TeamSpeak 3 Client/soundbackends/directsound_win32.dll error: GET_FORMAT_5
05/09/2011 13:42:43 CapSoundSet Error Failed to opeen playback device when activating local test mode
05/09/2011 13:43:05 G15 Plugin Info Clients online: 3

*** Post Merged ***

06/09/2011 22:27:29 StringHelp Warning Invalid UTF-8 string passed to function, returning as-is
06/09/2011 22:27:29 StringHelp Warning Invalid UTF-8 string passed to function, returning as-is
06/09/2011 22:27:29 Direct Sound Error ERROR (-215): Param�tre incorrect.
06/09/2011 22:27:29 SoundBckndIntf Error C:/Program Files/TeamSpeak 3 Client/soundbackends/directsound_win32.dll error: GET_FORMAT_5
06/09/2011 22:27:29 PlaySoundSet Error Error opening playback device to play test sound

Not reponse?

[dante696]

05/09/2011 13:41:02 Direct Sound Error ERROR (-215): Param�tre incorrect.
I'm wondering, what that parameter could be. Maybe any 3D setting or crystalizer?

Please try to find an update for your soundcard or try to reinstall the driver version.
Or is there another soundcard, that you can select under Settings > Options > Playback

[nwerensteijn]

Jadibanez, to what language is your windows set? English?
Also, could you please open your config file in notepad or some other editor and copy & past the [profiles] section (or at least everyting that starts with Playback or Capture. So for example :
Capture\Default\Device={0.0.1.00000000}.{21af0970-956c-48a5-9d97-d5046ae4da54}
(and many more lines).

You can find your config file by doing start->run, enter %appdata% and hit ok.
now open subdir "ts3client". The config file is "ts3clientui_qt.conf"

[nwerensteijn]

One more question: What kind of speaker setup do you have? just 2(stereo) or surround?

[nwerensteijn]

I have a possible fix for you. Attached to this post is a new directsound backend. Please replace the old directsound_win32.dll file located in your teamspeak3 installdir under soundbackends (so for me: c:\program files\teamspeak 3 client\soundbackends) with the one i attached here and give it a go.

Please do answer the questions i asked previously, to help me understand what is going on