NPL License Problem

[snipercommando145]

Hello ich have a problem with my NPL license i have put the licensekey.dat in my ts3 folder but the server log says:

2011-09-27 14:48:40.843750|INFO    |ServerLibPriv |   | Server Version: 3.0.0 [Build: 14957], Windows
2011-09-27 14:48:40.843750|INFO    |DatabaseQuery |   | dbPlugin name:    SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
2011-09-27 14:48:40.843750|INFO    |DatabaseQuery |   | dbPlugin version: 3.7.3
2011-09-27 14:48:40.843750|INFO    |DatabaseQuery |   | checking database integrity (may take a while)
2011-09-27 14:48:40.906250|INFO    |SQL           |   | pruning old database log entries where timestamp is older than 90 days
2011-09-27 14:48:40.937500|WARNING |Accounting    |   | Unable to find valid license key, falling back to limited functionality
2011-09-27 14:48:40.984375|INFO    |FileManager   |   | listening on 0.0.0.0:30033
2011-09-27 14:48:41.187500|INFO    |VirtualServer |  1| listening on 0.0.0.0:9987
2011-09-27 14:48:41.187500|INFO    |CIDRManager   |   | updated query_ip_whitelist ips: 127.0.0.1, 
2011-09-27 14:48:41.187500|INFO    |Query         |   | listening on 0.0.0.0:10011
2011-09-27 15:00:14.671875|INFO    |GetWanIP      |   | WAN ip: xx.xxx.xx.xx
2011-09-27 15:00:15.562500|INFO    |VirtualServer |  1| stopped

i hope someone can help me.

[florian_fr40]

Hello

Did you used a tool to get your mail or you use the webmail from your provider ?
Do you use a start parameter to start your teamspeak server ?

In some cases you have to wait 2/3 hours before restart your server with the license.

[snipercommando145]

Hello

i use the webmail and i don't use start parameters. I will wait 3 hours and if the problem still there i will reply.

[florian_fr40]

hum, if you edit your license file (e.g. notpad++) do you see your information with a key or just a key ?
Also, you can use the "Resend license mail" option (on Teamspeakusa website). Maybe the first a problem occured.

[snipercommando145]

i see my information and the key

okay i have found the problem my Mac has renamed it to license key.dat.txt

i have re saved is as a .dat file.

thanks for the support

[florian_fr40]

Good
Next time, don't forget to specify this kind of thing in your first message