This thread is for client reports, with Lack of information.

[dante696]

Your Post and Thread was moved

Sorry, but we can't help , when our informations only are "i can not hear anyone" or "i does not work" or "i can't connect"

We need more then this...
Always for clients (and please report as much as you can!):
- What client version is running?
- Client log?
- What soundcard and headset do you use?
- What operation system is running?
- Did it work before?
- What have you tried?

Your client has crashed and you got a crashdump?
Please report the crash Here and upload the dmp file.
You could also try to deactivate your custom plugins under Settings > Plugins


You can't hear or talk?
- What device do you use and are your drivers up to date?
- Please tell us your capture or playback settings.
- Try to select your device directly and not default under Settings > Options > Playback or Capture.
- Is there a capture or playback profile set in your bookmark?
Please check your settings under Bookmarks > Manage Bookmarks > Click the "More"
- Have you tried to send something without Push-To-Talk/Continous Transmissions enabled?

You can't connect to a server?
- Make sure, that your server is not offline. Yes this happens sometimes. In that case contact your hoster.
- Try to connect to our test server first. Please try both links under this text for testing.
Click to connect to the DNS address or Click to connect to the IP address

- Are you sure, you did not block the client in your firewall?


- If it fails, check your firewall settings, maybe you have blocked the client or your dissalowed UDP trafic through your router or firewall.
- If you can reach the server, ask their server provider for network problems or maybe your or their provider blocked your country.
- Make sure ,that the server hoster has opened port 9987 for UDP traffic


Your CPU does use ~30% and more?
Please try to disable our Echo reduction and Echo cancellation under Settings > Options > Capture
Also make sure, that your sound driver is up to date!

You can connect to a server, but get disconnected after ~18 seconds/after minutes?
We call this a timeout and this is a network problem there can be several reasons:
- Your ping or packt loss to that server is to high.
- Your firewall or security center does block the traffic to that server. Maybe your settings need to a change here?
- Your router detects the traffic as spam or as an attack. Please check that there is nothing like this running.
You could try to disable such settings for testing or set your LAN Ip to DMZ (Remove DMZ after testing!!!!)
- Maybe your W-Lan conenction is not that good? Try a Lan cable instead for testing.

- The servers ping or packet loss is for your connection is to high.
- The server does have more then 1 IP and the hoster did nothing yet, to bind one of his IP's to his server.
It can work without the IP binding and it can be random, that a user can connect or get's disconnected after 18 seconds.
Sometimes a user can connect but is stucked in the lobby and the client does not reac to for any user interaction.

Please try to connect to our test server first. Please try both links under this text for testing.
Click to connect to the DNS address or Click to connect to the IP address