Grametracker doesn't work

[Pip21]

Hello!
Created a server NPL. File licensekey.dat put in a folder teamspeak3-server_win64. The server is my IP address. I want to make the server visible on the website. Why, my server is not on the list of servers (TS-3 program / ​​connect / server list)? I want to add your server TS-3 on http://www.gametracker.com/search/ts3/, but when I try to execute I get the message: GAMETRACKER COULD NOT SCAN THE SERVER.
Prompt. My server TS-3 has a right to be visible?
Tell me, please. How do I do?

[dante696]

You should contact gametrackers FAQ

Please make sure, that port 10011 TCP is enabled.