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  1. 22-02-2012, 20:48 #1
    SinnerBladeX
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    Can no longer connect

    I've been using TeamSpeak for about a month or so now and I've had no issues connecting. But recently, I can't connect to any server.
    The main one I use is Ts3.alpha-networks.co.uk:10014
    A friend of mine has created a server of his own, and yet I can't get into that one either. I've un-installed and re-installed TS and still nothing. I have a really strong internet connection so this is really perplexing. Any ideas?
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  2. 22-02-2012, 22:51 #2
    florian_fr40
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    Hello

    Please post your client log.
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  3. 23-02-2012, 15:10 #3
    SinnerBladeX
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    This be my log (obviously recent)

    2/23/2012 10:09:53 AM Info TeamSpeak 3 Client 3.0.5 (2012-02-15 10:30:01)
    2/23/2012 10:09:53 AM Direct Sound Debug setting timer resolution to 1ms
    2/23/2012 10:09:53 AM Info Registering plugin command id: {63bbf5e4-00a0-45bf-92bf-319df4701c0e} appscanner_plugin
    2/23/2012 10:09:53 AM Query Info listening on 127.0.0.1:25639
    2/23/2012 10:09:53 AM Info Registering plugin command id: {18e482b1-d4b3-4bfc-a642-740bb1209360} clientquery_plugin
    2/23/2012 10:09:54 AM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
    2/23/2012 10:09:54 AM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
    2/23/2012 10:09:54 AM ClientUI Info Qt version: 4.7.2
    2/23/2012 10:09:54 AM ClientUI Info Using configuration location: C:/Users/EvilMachine/AppData/Roaming/TS3Client/ts3clientui_qt.conf
    2/23/2012 10:09:54 AM Input Info Input device name: Mouse
    2/23/2012 10:09:54 AM Input Info Input device name: Keyboard
    2/23/2012 10:09:55 AM ClientUI Info Last update check was: Wed Feb 22 13:23:19 2012
    2/23/2012 10:09:55 AM Info Checking for updates...
    2/23/2012 10:09:55 AM Info Update check, my version: 1329301801, latest version: 1329301801
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  4. 23-02-2012, 15:15 #4
    florian_fr40
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    Ok but after testing a connection please
    Are you in a restricted network (school, corporate, etc) ?
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  5. 23-02-2012, 15:22 #5
    SinnerBladeX
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    I guess you can say its restricted, password protected, but its in my own home.
    (found out its not only me, but a few of my friends as well)
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  6. 23-02-2012, 19:13 #6
    PotaBlava
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    Hello.

    In post #4 Florian asked for the log of a connection...

    something like this:
    Code:
    23/02/2012 20:06:14	ClientUI	Info	Connect to server: x.y.es	
23/02/2012 20:06:14	ClientUI	Info	Trying to resolve x.y.es	
23/02/2012 20:06:14		Info	TSDNS found at "x.y.es" and queried successfully. Result: r.p.es:9987	
23/02/2012 20:06:14	ClientUI	Info	Lookup finished: r.p.es 9987 x.y.es 1 0	
23/02/2012 20:06:14	ClientUI	Info	Resolve successful: r.p.es:9987	
23/02/2012 20:06:14	ClientUI	Info	Checking blacklist	
23/02/2012 20:06:14		Info	Trying to resolve blacklist server	
23/02/2012 20:06:14	ClientUI	Info	Blacklist check ok	
23/02/2012 20:06:14	ClientUI	Info	Initiating connection: r.p.es:9987 x.y.es	
23/02/2012 20:06:15		Info	Blacklist server resolved	
23/02/2012 20:06:15		Info	Data sent to blacklist server	
23/02/2012 20:06:15	ClientUI	Info	Connect status: Connecting	
23/02/2012 20:06:15	ClientUI	Info	Connect status: Connected	
23/02/2012 20:06:15	ClientUI	Info	Connect status: Establishing connection	
23/02/2012 20:06:15	ClientUI	Info	Connect status: Connection established	
23/02/2012 20:06:20		Info	Blacklist check timeout
    Greetings.
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  7. 23-02-2012, 20:51 #7
    SinnerBladeX
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    Oh...lol (i'm not very TS savy btw). Anway, found it unfortunately its faded meaning I can't even access it either.
    Note: I have client, not server
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  8. 23-02-2012, 21:49 #8
    PotaBlava
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    Hello.

    Well, it was an example of the kind of content of the client log that "describes" the connection progress.

    In post #3 you have included a piece of your client log but it's previous to the information that Florian ask in #4 when he says:
    Ok but after testing a connection please
    As you see in the exemple, the lines of your log that describe the connection go from
    23/02/2012 20:06:14 ClientUI Info Connect to server: x.y.es
    till
    23/02/2012 20:06:15 ClientUI Info Connect status: Connection established <-- in your case this will "Connection failed" or similar.

    Greetings.
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  9. 25-02-2012, 21:08 #9
    SinnerBladeX
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    ah, i gotcha now. hope its right this time. these are the results that showed up after I tried connecting

    (the one i mainly use)
    <16:03:02>  Trying to resolve hostname Ts3.alpha-networks.co.uk
    <16:03:03>  Trying to connect to server on Ts3.alpha-networks.co.uk:10014
    <16:03:08>  Failed to connect to server
    <16:03:12>  Trying to resolve hostname Ts3.alpha-networks.co.uk
    <16:03:12>  Trying to connect to server on Ts3.alpha-networks.co.uk:10014
    <16:03:18>  Failed to connect to server
    (then I tried my friends server)
    <16:05:22>  Trying to connect to server on 192.168.1.101
    <16:05:27>  Failed to connect to server
    <16:05:37>  Trying to connect to server on 192.168.1.101
    <16:05:42>  Failed to connect to server
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  10. 25-02-2012, 22:45 #10
    florian_fr40
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    Come on please !

    Follow this step by step:
    1 - Open your client
    2 - Try to connect on a server
    3 - Tools > Client log
    4 - Copy paste the log here

    Please read our answers with carefully !
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  11. 25-02-2012, 23:54 #11
    SinnerBladeX
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    oh.........that helped

    2/25/2012 6:53:18 PM Info TeamSpeak 3 Client 3.0.5 (2012-02-15 10:30:01)
    2/25/2012 6:53:18 PM Direct Sound Debug setting timer resolution to 1ms
    2/25/2012 6:53:18 PM Info Registering plugin command id: {3b7b0a4f-7174-4b0d-95b6-ac412e3a8c56} appscanner_plugin
    2/25/2012 6:53:18 PM Query Info listening on 127.0.0.1:25639
    2/25/2012 6:53:18 PM Info Registering plugin command id: {9e83b2c0-1a0d-4929-9988-9f71d5e81dff} clientquery_plugin
    2/25/2012 6:53:18 PM Info Registering plugin command id: {ce24e259-fe4a-478a-b572-12984eafd9b1} test_plugin
    2/25/2012 6:53:18 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
    2/25/2012 6:53:18 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
    2/25/2012 6:53:18 PM ClientUI Info Qt version: 4.7.2
    2/25/2012 6:53:18 PM ClientUI Info Using configuration location: C:/Users/EvilMachine/AppData/Roaming/TS3Client/ts3clientui_qt.conf
    2/25/2012 6:53:18 PM Input Info Input device name: Mouse
    2/25/2012 6:53:18 PM Input Info Input device name: Keyboard
    2/25/2012 6:53:19 PM ClientUI Info Last update check was: Sat Feb 25 16:02:57 2012
    2/25/2012 6:53:21 PM ClientUI Info Connect to server: Ts3.alpha-networks.co.uk
    2/25/2012 6:53:21 PM ClientUI Info Trying to resolve Ts3.alpha-networks.co.uk
    2/25/2012 6:53:21 PM ClientUI Info Lookup finished: 31.132.0.60 10014 ts3.alpha-networks.co.uk 0 0
    2/25/2012 6:53:21 PM ClientUI Info Resolve successful: 31.132.0.60:10014
    2/25/2012 6:53:21 PM ClientUI Info Checking blacklist
    2/25/2012 6:53:21 PM Info Trying to resolve blacklist server
    2/25/2012 6:53:21 PM ClientUI Info Blacklist check ok
    2/25/2012 6:53:21 PM ClientUI Info Initiating connection: 31.132.0.60:10014 Ts3.alpha-networks.co.uk
    2/25/2012 6:53:21 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
    2/25/2012 6:53:21 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
    2/25/2012 6:53:21 PM Windows Audio Session Debug WAS:penDevice-enter
    2/25/2012 6:53:21 PM Windows Audio Session Debug WAS Buffer size: 960
    2/25/2012 6:53:21 PM Windows Audio Session Debug WAS:penDevice-leave
    2/25/2012 6:53:21 PM Windows Audio Session Debug WAS::startDevice-enter
    2/25/2012 6:53:21 PM Windows Audio Session Debug WAS::startDevice-leave
    2/25/2012 6:53:21 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
    2/25/2012 6:53:21 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
    2/25/2012 6:53:21 PM Windows Audio Session Debug WAS:penDevice-enter
    2/25/2012 6:53:21 PM Windows Audio Session Debug WAS Buffer size: 896
    2/25/2012 6:53:21 PM Windows Audio Session Debug WAS:penDevice-leave
    2/25/2012 6:53:21 PM PreProSpeex Info Speex version: speex-1.2beta3
    2/25/2012 6:53:21 PM Windows Audio Session Debug WAS::startDevice-enter
    2/25/2012 6:53:21 PM Windows Audio Session Debug WAS::startDevice-leave
    2/25/2012 6:53:21 PM Windows Audio Session Debug Got 2 or more rendering spaces in same loop 480 960 480
    2/25/2012 6:53:21 PM Info Blacklist server resolved
    2/25/2012 6:53:21 PM Info Data sent to blacklist server
    2/25/2012 6:53:21 PM ClientUI Info Connect status: Connecting
    2/25/2012 6:53:22 PM Info Data received from blacklist server: 1,
    2/25/2012 6:53:27 PM ClientUI Info Connect status: Disconnected
    2/25/2012 6:53:27 PM ClientUI Info Failed to connect to server, want autoreconnect = 0
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  12. 29-02-2012, 17:47 #12
    ^}Professor{^
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    Thumbs down Similar situation

    I'm having similar problems. I've tried re-installing, etc, but nothing works.

    2/29/2012 12:33:53 PM Info TeamSpeak 3 Client 3.0.5 (2012-02-15 10:30:01)
    2/29/2012 12:33:53 PM Direct Sound Debug setting timer resolution to 1ms
    2/29/2012 12:33:54 PM Info Registering plugin command id: {1161d1d7-b5bc-42f7-83de-235de897ff2d} appscanner_plugin
    2/29/2012 12:33:54 PM Query Info listening on 127.0.0.1:25639
    2/29/2012 12:33:54 PM Info Registering plugin command id: {be381f11-6385-462a-abf2-6b96f62494d7} clientquery_plugin
    2/29/2012 12:33:54 PM Info Registering plugin command id: {78b2e578-0388-454f-99fa-b7f99b8c1038} dx_overlay_plugin
    2/29/2012 12:33:54 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
    2/29/2012 12:33:54 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
    2/29/2012 12:33:55 PM ClientUI Info Qt version: 4.7.2
    2/29/2012 12:33:55 PM ClientUI Info Using configuration location: C:/Users/Brandon/AppData/Roaming/TS3Client/ts3clientui_qt.conf
    2/29/2012 12:33:55 PM Input Info Input device name: Mouse
    2/29/2012 12:33:55 PM Input Info Input device name: Keyboard
    2/29/2012 12:33:55 PM ClientUI Info Last update check was: Wed Feb 29 11:59:56 2012
    2/29/2012 12:33:58 PM ClientUI Info Connect to server: 64.38.198.136
    2/29/2012 12:33:58 PM ClientUI Info Checking blacklist
    2/29/2012 12:33:58 PM Info Trying to resolve blacklist server
    2/29/2012 12:33:58 PM ClientUI Info Blacklist check ok
    2/29/2012 12:33:58 PM ClientUI Info Initiating connection: 64.38.198.136:9111 64.38.198.136
    2/29/2012 12:33:58 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
    2/29/2012 12:33:58 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
    2/29/2012 12:33:58 PM Windows Audio Session Debug WAS:penDevice-enter
    2/29/2012 12:33:58 PM Windows Audio Session Debug WAS Buffer size: 896
    2/29/2012 12:33:58 PM Windows Audio Session Debug WAS:penDevice-leave
    2/29/2012 12:33:58 PM Windows Audio Session Debug WAS::startDevice-enter
    2/29/2012 12:33:58 PM Windows Audio Session Debug WAS::startDevice-leave
    2/29/2012 12:33:58 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
    2/29/2012 12:33:58 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
    2/29/2012 12:33:58 PM Windows Audio Session Debug WAS:penDevice-enter
    2/29/2012 12:33:58 PM Windows Audio Session Debug WAS Buffer size: 896
    2/29/2012 12:33:58 PM Windows Audio Session Debug WAS:penDevice-leave
    2/29/2012 12:33:58 PM PreProSpeex Info Speex version: speex-1.2beta3
    2/29/2012 12:33:58 PM Windows Audio Session Debug WAS::startDevice-enter
    2/29/2012 12:33:58 PM Windows Audio Session Debug WAS::startDevice-leave
    2/29/2012 12:33:58 PM Windows Audio Session Debug Got 2 or more rendering spaces in same loop 448 896 448
    2/29/2012 12:33:59 PM Info Blacklist server resolved
    2/29/2012 12:33:59 PM Info Data sent to blacklist server
    2/29/2012 12:33:59 PM ClientUI Info Connect status: Connecting
    2/29/2012 12:33:59 PM Info Data received from blacklist server: 1,
    2/29/2012 12:34:04 PM ClientUI Info Connect status: Disconnected
    2/29/2012 12:34:04 PM ClientUI Info Failed to connect to server, want autoreconnect = 0
    2/29/2012 12:36:13 PM ClientUI Info Connect to server: ts24.gameservers.com
    2/29/2012 12:36:13 PM ClientUI Info Trying to resolve ts24.gameservers.com
    2/29/2012 12:36:14 PM ClientUI Info Lookup finished: 64.38.198.136 9111 ts24.gameservers.com 0 0
    2/29/2012 12:36:14 PM ClientUI Info Resolve successful: 64.38.198.136:9111
    2/29/2012 12:36:14 PM ClientUI Info Checking blacklist
    2/29/2012 12:36:14 PM Info Trying to resolve blacklist server
    2/29/2012 12:36:14 PM ClientUI Info Blacklist check ok
    2/29/2012 12:36:14 PM ClientUI Info Initiating connection: 64.38.198.136:9111 ts24.gameservers.com
    2/29/2012 12:36:14 PM Info Blacklist server resolved
    2/29/2012 12:36:14 PM Info Data sent to blacklist server
    2/29/2012 12:36:14 PM ClientUI Info Connect status: Connecting
    2/29/2012 12:36:14 PM Info Data received from blacklist server: 1,
    2/29/2012 12:36:20 PM ClientUI Info Connect status: Disconnected
    2/29/2012 12:36:20 PM ClientUI Info Failed to connect to server, want autoreconnect = 0
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  13. 29-02-2012, 22:29 #13
    florian_fr40
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    @All
    Do you get the same problem with another server (try with the pulic server : voice.teamspeak.com)
    Do you get an answer if you send a ping request ?
    (Press win+r > write cmd > write : ping <IP or domain name>)

    Do you check the windows firewall (to be sure that the client is not blocked) ?
    Do you try to turn it off ?
    Do you check your anti-virus ?
    Do you tryt to turn it off ?
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  14. 29-02-2012, 23:27 #14
    ^}Professor{^
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    I can connect to the public voice.teamspeak.com

    I get this when I ping:

    Pinging 64.38.198.136 with 32 bytes of data:
    General failure.
    General failure.
    General failure.
    General failure.

    Ping statistics for 64.38.198.136:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

    it is not firewall or antivirus
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  15. 01-03-2012, 11:37 #15
    SinnerBladeX
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    Well in an ironic twist, the server I usually go in changed the password, lucky me.
    So now the OTHER server I can get in is only available if hes home, and hes not really there most of the time. But it actually let me in once =D. So it just depends on him
    Thank you for all the help and I apologize if I gave you all headaches.
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