I cant connect to my server "gameservers.com"

[caseyryback]

<10:43:23> Trying to resolve hostname eurots5.gameservers.com
<10:43:23> Trying to connect to server on eurots5.gameservers.com:9163
<10:43:29> Failed to connect to server

our ts3 went down last night been trying to connect all morning
anybody else having problems at all
mark

This thread was moved
Please contact the hoster or try the IP address instead!

[Altrus]

Sir's,

ts50.gameservers.com:9104 is failing to connect to server. I am one of the server admin's there but I am not the owner or one who had set it up. I am asking to see what is wrong with our ts connection, if it is our side (non-payment) or something else...

would you be so kind as to look into this so I can attempt to correct this, or get it to the right person?


thank you in advance.

Troy Erickson

[SilentStorm]

Search.
gameservers.com seems to have serious issues for some people. In any case we cannot really help you, you will need to contact your Hoster directly (or get the one who rents it to contact them).

All you could try to do is connect to the IP Address instead of the DNS Name.

[dante696]

As said in post #15 > I did contact them and they have replied

My message to the support.

Hello,

we receive complaints in our forum, that some user can't reach your voice servers per DNS-address.
We tell them to use the IP and it works for them.

This is our forum thread.
http://forum.teamspeak.com/showthread.php/72355-I-cant-connect-to-my-server-
quot-gameservers-com-quot


Please see this as a hint, not as a complaint :)

The reply

Thanks for the heads up, but this is a problem with the customers local dns servers.
The DNS is propagated and reported correctly around the world: http://www.whatsmydns.net/#A/ts24.gameservers.com

Thank You,

[mos7wan7ed]

Below is the client log
---------------------
7/7/2012 10:47:42 PM Info TeamSpeak 3 Client 3.0.7 (2012-06-21 06:34:59)
7/7/2012 10:47:42 PM Direct Sound Debug setting timer resolution to 1ms
7/7/2012 10:47:42 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
7/7/2012 10:47:42 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
7/7/2012 10:47:42 PM Input Info Direct Input monitoring enabled
7/7/2012 10:47:42 PM ClientUI Info Qt version: 4.7.2
7/7/2012 10:47:42 PM ClientUI Info Using configuration location: C:/FastApps/ssd/AppData/Roaming/TS3Client/ts3clientui_qt.conf
7/7/2012 10:47:42 PM Input Info Input device name: Mouse
7/7/2012 10:47:42 PM Input Info Input device name: Keyboard
7/7/2012 10:47:42 PM ClientUI Info Last update check was: Sat Jul 7 13:10:04 2012
7/7/2012 10:47:42 PM ClientUI Info Connect to server: ts11.gameservers.com
7/7/2012 10:47:42 PM ClientUI Info Trying to resolve ts11.gameservers.com
7/7/2012 10:47:42 PM Info creating 0000000002023810
7/7/2012 10:47:43 PM ClientUI Info Lookup finished: 63.209.37.30 9120 ts11.gameservers.com 0 0
7/7/2012 10:47:43 PM ClientUI Info Resolve successful: 63.209.37.30:9120
7/7/2012 10:47:43 PM ClientUI Info Checking blacklist
7/7/2012 10:47:43 PM Info Trying to resolve blacklist server
7/7/2012 10:47:43 PM Info creating2 0000000002023900
7/7/2012 10:47:43 PM ClientUI Info Blacklist check ok
7/7/2012 10:47:43 PM ClientUI Info Initiating connection: 63.209.37.30:9120 ts11.gameservers.com
7/7/2012 10:47:43 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
7/7/2012 10:47:43 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
7/7/2012 10:47:43 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
7/7/2012 10:47:43 PM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
7/7/2012 10:47:43 PM Windows Audio Session Debug WAS:penDevice-enter
7/7/2012 10:47:43 PM Windows Audio Session Debug WAS Buffer size: 882
7/7/2012 10:47:43 PM Windows Audio Session Debug WAS:penDevice-leave
7/7/2012 10:47:43 PM PreProSpeex Info Speex version: speex-1.2beta3
7/7/2012 10:47:43 PM Windows Audio Session Debug WAS::startDevice-enter
7/7/2012 10:47:43 PM Windows Audio Session Debug WAS::startDevice-leave
7/7/2012 10:47:43 PM ClientUI Info Connect status: Connecting
7/7/2012 10:47:44 PM Info Blacklist server resolved
7/7/2012 10:47:44 PM Info Data sent to blacklist server
7/7/2012 10:47:44 PM Info Data received from blacklist server: 1,
7/7/2012 10:47:49 PM ClientUI Info Connect status: Disconnected
7/7/2012 10:47:49 PM ClientUI Info Failed to connect to server, want autoreconnect = 0
7/7/2012 10:47:52 PM Info deleting 0000000002023900
7/7/2012 10:48:12 PM Info deleting 0000000002023810
-----------------------------------------------------------

I have a second computer (laptop) with the same problem. Both using 64bit windows 7 and 64bit client. I can connect to another private server and any public servers available without issue. The server in question is up and running and no one else is reporting problems. I have made no changes to my network configuration recently.

edit by dante
I moved this whole thread, because this is not the first report about "gameservers.com" ......

[-{HGH}-GEN.Skylab]

No one else is reporting problems, but are you certain that they are connected?

[mos7wan7ed]

yes, it is currently actively being used.

[mos7wan7ed]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

Tracing route to unknown.Level3.net [63.209.39.30]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 2 ms 2 ms 1 ms speedstream.domain.invalid [192.168.254.254]
3 42 ms 41 ms 40 ms h1.32.131.174.dynamic.ip.windstream.net [###.###.##.#]
4 55 ms 41 ms 40 ms h178.21.213.151.static.ip.windstream.net [151.213.21.178]
5 96 ms 96 ms 96 ms h180.47.187.173.static.ip.windstream.net [173.187.47.180]
6 127 ms 96 ms 96 ms h96.254.213.151.static.ip.windstream.net [151.213.254.96]
7 98 ms 131 ms 93 ms xe-4-3-2.edge5.Atlanta2.Level3.net [4.59.12.53]
8 96 ms 97 ms 94 ms vlan52.ebr2.Atlanta2.Level3.net [4.69.150.126]
9 88 ms 91 ms 96 ms ae-73-73.ebr3.Atlanta2.Level3.net [4.69.148.253]
10 120 ms 119 ms 118 ms ae-7-7.ebr3.Dallas1.Level3.net [4.69.134.21]
11 121 ms 108 ms 114 ms ae-63-63.csw1.Dallas1.Level3.net [4.69.151.133]
12 ge-7-0-60.ipcolo2.Dallas1.Level3.net [4.69.145.47] reports: Destination ho
st unreachable.

Trace complete.

[PotaBlava]

yes, it is currently actively being used.

Try connecting to its ip address instead of its name.

7/7/2012 10:47:43 PM	ClientUI	Info	Resolve successful: 63.209.37.30:9120

I've tried with 63.209.37.30:9120 and the server asks for user's identity of level 20 !!!

[dante696]

I moved this whole thread, because this is not the first report about "gameservers.com" ......

[S.Y.X]

Hello,

Our server crashed and no one can get back in. Could you please look into this and get back to us as soon as possible? Our server address is ts24.gameservers.com:9145

Thread was merged

[Sheepy]

You'll need to contact your server hosting company for more information about your server.

[Stephanie]

I can't connect to this ts server anymore and I don't know why :\

this is the client log

26/02/2013 16:47:34 ClientUI Info Connect to server: ts35.gameservers.com
26/02/2013 16:47:34 ClientUI Info Trying to resolve ts35.gameservers.com
26/02/2013 16:47:34 Info DNS resolve successful, "ts35.gameservers.com"=8.9.36.132
26/02/2013 16:47:34 Info SRV DNS resolve unsuccessful for "_ts3._udp.ts35.gameservers.com"
26/02/2013 16:47:38 ClientUI Info Lookup finished: 8.9.36.132 9126 ts35.gameservers.com 0 0
26/02/2013 16:47:38 ClientUI Info Resolve successful: 8.9.36.132:9126
26/02/2013 16:47:38 ClientUI Info Blacklist check ok
26/02/2013 16:47:38 ClientUI Info Initiating connection: 8.9.36.132:9126 ts35.gameservers.com
26/02/2013 16:47:38 Info DNS resolve successful, "blacklist.teamspeak.com"=176.9.148.78
26/02/2013 16:47:38 ClientUI Info Connect status: Connecting
26/02/2013 16:47:44 ClientUI Info Connect status: Disconnected
26/02/2013 16:47:44 ClientUI Info Failed to connect to server, want autoreconnect = 0