Server stopt working? More info.

[TommeT]

So my server just stopped working yesterday.
I cant login and neither can others.

I can however still connect to other servers so that isnt the problem.

- What client version is running? Version 3.0.2

- Client log? (dunno excatly what to put here sry) if its the server name, it was Tosti's server but i reinstalled the server so maybe it doesnt have that name anymore.

- What soundcard and headset do you use? Radion HD 6870

- What operation system is running? Windows 7 x64

- Did it work before? Yes it worked for a few weeks

- What have you tried? Redirecting ports, Re-install server.

Sure hope theres enough info now to get helped.

Greetz.

[florian_fr40]

Hello

Where is the server (on a dedicated server or in your home network) ?
Do you get an error message in the server log ?

If the server is in your home network, are you still able to connect with the local IP (e.g. 192.168.x.x) ?

[TommeT]

Ok its on my home network, when i turn my pc on ill turn the server on, it just says Failed to connect to server and I cant connect wit the Local IP.

[florian_fr40]

Please read all my questions

Do you get an error message in the server log ?

Also, do you check the Windows firewall and/or your anti-virus.

[TommeT]

sry i cant see an error all i see is Failed to connect to server i meant (A) and ok ill try to put down the firewall and/or see if my firewall makes an exception for TS, ill let u know THX!


-Edit- Firewall doesnt make any difference on or of, still cant login to my server. Teamspeak also is allowed by firewall.

[florian_fr40]

No I talk about the server log, not the server chat tab.
=> go into the logs folder in the server folder.

If you can't connect locally, I guess you have an error or informative message in the server log.

[TommeT]

This is the information i get out of the logs:

2012-03-12 11:41:59.460747|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.2 (2012-02-29 05:39:32)
2012-03-12 11:41:59.531751|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
2012-03-12 11:41:59.531751|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
2012-03-12 11:41:59.531751|INFO |DatabaseQuery | | checking database integrity (may take a while)
2012-03-12 11:41:59.576754|WARNING |Accounting | | Unable to find valid license key, falling back to limited functionality
2012-03-12 11:41:59.678760|INFO |FileManager | | listening on 0.0.0.0:30033
2012-03-12 11:41:59.860770|INFO |CIDRManager | | updated query_ip_whitelist ips: 127.0.0.1,
2012-03-12 11:41:59.871771|INFO |Query | | listening on 0.0.0.0:10011


And


2012-03-12 11:41:59.860770|INFO |VirtualServer | 1| listening on 0.0.0.0:9987

[florian_fr40]

Hum

Same result if you try with the 127.0.0.1 IP ?
Nothing about your anti-virus ?
Do you try to start the server as Admin (right click on exe file) ?
Just to be sure (we never know ) your computer has only one IP or ?

[TommeT]

Ok i can connect to that IP! so its a start, ill try to run it as admin maybe then i can connect normaly.

-Edit_ Still cant connect with MY-IP. But i can connect to 127.0.0.1!! and my pc has as far as i know only 1 IP, when i go to watismijnip.nl (to show my ip) thats the one i use

-Edit- Ok in client log it says:

3/12/2012 14:59:14 PM ClientUI Info Connect status: Connecting
3/12/2012 14:59:14 PM Info Blacklist server resolved
3/12/2012 14:59:14 PM Info Data sent to blacklist server
3/12/2012 14:59:14 PM Info Data received from blacklist server: 1,
3/12/2012 14:59:19 PM ClientUI Info Connect status: Disconnected
3/12/2012 14:59:19 PM ClientUI Info Failed to connect to server, want autoreconnect = 0

[florian_fr40]

All "what is my" web site, only show you your EXTERNAL IP (your internet IP).

But your computer has another IP, an INTERNAL/LOCAL IP + the loopback IP (127.0.0.1).

I guess in fact you try to connect on your Teamspeak server with your EXTERNAL IP.
On almost all router this action is blocked. You can use the EXTERNAL IP to "return" on the internal network.

I guess you can connect with the internal IP (e.g. 192.168.x.x), right ?
(To know your internal IP, press win+r > write cmd > write ipconfig)

[TommeT]

Yes i can connect with the 192.168.x.x ip, but still no one else can join.

last week I was able to join with the external ip too.

[florian_fr40]

Do you check if you external IP has changed ?
Do you check the forward rule (on the router) ?

[TommeT]

Yes its not changed
Ports are forward-ed. if that is what you mean by forward rule.

--- Merged ---

Dunno if you know any other options to try?

[florian_fr40]

Make a point

Your server is started and you can connect with the local and internal IP
You have checked your firwall
Antivirus - no info
Your external IP hasn't change.
You have checked the forward rules

For you all these points are good. Without any direct view on your system, I must confess that I have no more idea

[TommeT]

wtf i fixed it, im rly dumb i think, at the end of my forwarding ip i needed 101 all the time, and all of a suddon ist 100 now, it works again! so apparently my ipv4 changed and i didnt notice, Thx for your time man!