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  1. #1
    Join Date
    Mar 2012
    Posts
    3

    Solved Using a restricted network: need to inform the admins of the correct fix

    I am using a computer on a restricted network regularly, but since I got here Teamspeak has not worked. I cannot connect to ANY server. My primary suspicion is ports, because another program suffered from a similar lack of connectivity that has now been fixed by opening ports. I am not entirely sure what is requred here and I would like to give the server admins the most minimal fix possible, as it is a very large network. Would anyone be willing to help my diagnose the exact fix that needs to be made to the system's settings?

    Attempting to view the server list gives me the error "Failed to connect to weblist server". Here is the log for when I try to connect to my regular server:

    17/3/2012 1:52:17 AM ClientUI Info Connect to server: 203.97.27.203
    17/3/2012 1:52:17 AM ClientUI Info Checking blacklist
    17/3/2012 1:52:17 AM Info Trying to resolve blacklist server
    17/3/2012 1:52:17 AM ClientUI Info Blacklist check ok
    17/3/2012 1:52:17 AM ClientUI Info Initiating connection: 203.97.27.203:9987 203.97.27.203
    17/3/2012 1:52:17 AM Info Blacklist server resolved
    17/3/2012 1:52:17 AM Info Data sent to blacklist server
    17/3/2012 1:52:17 AM ClientUI Info Connect status: Connecting
    17/3/2012 1:52:23 AM Info Blacklist check timeout
    17/3/2012 1:52:23 AM ClientUI Info Connect status: Disconnected
    17/3/2012 1:52:23 AM ClientUI Info Failed to connect to server, want autoreconnect = 0
    I read something about 2010 (TCP) and 8767 (UDP) around here. Would the blocking of either of those lead to this problem?

    Thanks in advance for any help.

  2. #2
    Join Date
    May 2010
    Posts
    6,372
    Hello

    Little port list for the client:
    - 9987 (UDP) for the virtual server
    - 30033 (TCP) for the file transfer
    - 17385 (UDP) for the blacklist check server
    - 2010 (TCP) for the weblist server

  3. #3
    Join Date
    Mar 2012
    Posts
    3
    Thanks for the reply. What about 8767 (UDP)? Should I include it to be safe? Do the errors there confirm that it is a port problem?

  4. #4
    Join Date
    Jan 2010
    Location
    Secret Base in Arctic Region
    Posts
    1,187
    AFAMK Port 8767 was the default of Teamspeak 2 ...

  5. #5
    Join Date
    Mar 2012
    Posts
    3
    So I contacted the network administrator with the ports I needed open, and I got this reply:

    Unfortunately we cannot enable teamspeak as these ports are required inbound, and we only enable inbound access to our servers.
    I don't understand what this means. Can anyone translate for me here, and is there any way past it?

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