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  1. #1
    Join Date
    Mar 2012
    Posts
    3

    Solved Client:3.0.6 "textbrowser.cpp:197"

    Getting this error:
    Assertion m_movies.contains(fileName) failed at client\clientui\UI_qt\textbrowser.cpp:197;

    Have no idea...

  2. #2
    Join Date
    Jan 2011
    Location
    Australia
    Posts
    5
    Same thing here:

    Assertion m_movies.contains(fileName) failed at client\clientui\UI_qt\textbrowser.cpp:197;
    Attached Files Attached Files

  3. #3
    Join Date
    Mar 2006
    Location
    Berlin, Germany
    Posts
    11
    Same here at my computer

    Assertion m_movies.contains(fileName) failed at client\clientui\UI_qt\textbrowser.cpp:197;

  4. #4
    Join Date
    Jul 2011
    Posts
    9
    Same:

    Code:
    Assertion m_movies.contains(fileName) failed at client\clientui\UI_qt\textbrowser.cpp:197;

  5. #5
    Join Date
    Jun 2008
    Posts
    8,597
    What have you done, to get that error?

    Did you click on a channel description? Please sned us the images that have been used in that description.
    What Avatar was used from your or target person?
    The name of that (avatar) file would be also interesting for us.

    Can you tell me , where your client cache is stored? (Depends where config was installed during setup)
    Code:
    C:\Program Files\TeamSpeak 3 Client\config\cache
    or
    C:\Users\<username>\AppData\Roaming\TS3 Client\cache
    Last edited by dante696; 19-03-2012 at 10:16.
    ---------------------------------------------------------
    Please don't send me private messages with support questions as long I or someone else from Teamspeak Staff asked for it.
    Seriously > They belong into the forum and maybe other users have these questions/problems too.


    TeamSpeak FAQ || What should i report, when i open a client thread? || Report and upload your Crashdump here
    NPL License (Registration)

  6. #6
    Join Date
    Mar 2012
    Posts
    3
    First of All this appears when i try to connect a server! Can't even switch etc. It closes and gives this Error!

    Installed in:
    C:\Program Files(x86)\TeamSpeak 3 Client\config\cache

  7. #7
    Join Date
    Jun 2008
    Posts
    8,597
    Do you remeber, what avatar you had set?
    ---------------------------------------------------------
    Please don't send me private messages with support questions as long I or someone else from Teamspeak Staff asked for it.
    Seriously > They belong into the forum and maybe other users have these questions/problems too.


    TeamSpeak FAQ || What should i report, when i open a client thread? || Report and upload your Crashdump here
    NPL License (Registration)

  8. #8
    Join Date
    Mar 2012
    Posts
    1
    I have the same problem
    Assertion m_movies.contains(fileName) failed at client\clientui\UI_qt\textbrowser.cpp:197;
    I is only when I am clicking on a specific user in TS.
    I asked him to change nick, still crash. He changed avatar, still it is crashing whenewer I click on him. on a different server the same. when I click on him I have a crash...

  9. #9
    Join Date
    Jan 2010
    Location
    El Prat de Llobregat (Barcelona, Spain)
    Posts
    2,079
    Quote Originally Posted by Harry_4Ev View Post
    still it is crashing whenewer I click on him. on a different server the same. when I click on him I have a crash...
    Hello,

    different server but same identity?

    Greetings.

  10. #10
    Join Date
    Jun 2008
    Location
    Hamburg
    Posts
    235
    We are still not able to reproduce & catch the problem so we need some more informations.

    The first information that could help is: Prinz_Charles, What avatar did you set before the problem occurred?
    It would be nice if you could send me the avatar you used and if it's possible your whole cache folder.

    Another thing that could help is, if you Harry_4Ev, could give us the possibility to get contact with your friend who got the "defect" avatar or alternatively, you could also send us your cache folder.

    cache folder destination:
    Code:
    C:\Program Files\TeamSpeak 3 Client\config\cache
    or
    C:\Users\<username>\AppData\Roaming\TS3 Client\cache

  11. #11
    Join Date
    Jun 2008
    Posts
    8,597
    I guess we found the problem. This needs more testing.

    This can happen for some users, when they use an animated gifas an icon.

    Edit
    We can reproduce it.

    This happens, when the target user or youself own a channel or server group, with an animated icon.
    The configuration has to be under "C:\Users\username\AppData\Roaming\TS3Client" to crash.

    Internal Ticket TS-925 was created
    Last edited by dante696; 21-03-2012 at 09:08.
    ---------------------------------------------------------
    Please don't send me private messages with support questions as long I or someone else from Teamspeak Staff asked for it.
    Seriously > They belong into the forum and maybe other users have these questions/problems too.


    TeamSpeak FAQ || What should i report, when i open a client thread? || Report and upload your Crashdump here
    NPL License (Registration)

  12. #12
    Join Date
    Jun 2008
    Posts
    8,597
    This will be fixed within our next beta release 3.0.6 (21.03.2012 12:47:00) or newer.

    The new client won't animate icons anymore.
    Please be patient and remove these animated icons out of your groups until the new client has been released.
    ---------------------------------------------------------
    Please don't send me private messages with support questions as long I or someone else from Teamspeak Staff asked for it.
    Seriously > They belong into the forum and maybe other users have these questions/problems too.


    TeamSpeak FAQ || What should i report, when i open a client thread? || Report and upload your Crashdump here
    NPL License (Registration)

  13. #13
    Join Date
    Mar 2012
    Posts
    2
    Hi,
    getting this Error with 3.0.6 - x64 Client
    2012-03-26 17:53:04.366004|CRITICAL| | | Assertion "m_movies.contains(fileName)" failed at client\clientui\UI_qt\textbrowser.cpp:197;
    cache folder (deleted the content before reproducing the crash)
    http://www.zshare.net/download/9947757646842d18/

    It's on a TS Server (4players.de - Version 3.0.1) where a new Server Group was created, with a new Avatar
    (can send you the IP via PM, right now there are 2 users online with this Server Group)

  14. #14
    Join Date
    Jun 2008
    Posts
    8,597
    As said above, please remove the animated icon from that server group as long no new client has been released.
    ---------------------------------------------------------
    Please don't send me private messages with support questions as long I or someone else from Teamspeak Staff asked for it.
    Seriously > They belong into the forum and maybe other users have these questions/problems too.


    TeamSpeak FAQ || What should i report, when i open a client thread? || Report and upload your Crashdump here
    NPL License (Registration)

  15. #15
    Join Date
    Mar 2012
    Posts
    2
    oh, didn't look on the exact date... thought it should be already fixed (and released), sry for that =)

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