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  1. #1
    Join Date
    Jan 2012
    Posts
    6

    Teamspeak 3 Client unresponsive after trying to connect

    Hello,

    Today I was on my clan's server and everything was normal. I had to restart my computer and now I can't connect to any server apart from the Public Teamspeak one. Whenever I click to connect to my server or any other for that matter I get: "Trying to resolve hostname (name of server)". and then under it: "Trying to connect to server on (name of server)" and nothing happens. The client then freezes and I can't click on anything or even minimize or even right click the system tray icon. The only way I can get out of it is by bringing up my processes tab and ending the process from there.

    This happened a few days ago as well but I restarted my computer and it worked fine again. However in this instance restarting does nothing and I still have the same problem each time I try to connect.

    Please help. This is rather annoying.

    Thanks

    --- Merged ---

    Here is a screenshot of what happens when I try to connect. It looks normal but it just sits like this until I end the Process in Task Manager
    Attached Images Attached Images  
    Last edited by florian_fr40; 27-03-2012 at 07:54.

  2. #2
    Join Date
    Jun 2008
    Posts
    7,763
    Have you tried to log on the server IP instead the DNS address of these server ?
    ---------------------------------------------------------
    Please don't send me private support questions.
    They belong into the forum and maybe other users have these questions/problems too.

    TeamSpeak FAQ || What should i report, when i open a client thread? || Report and upload your Crashdump here
    NPL License (Registration)

  3. #3
    Join Date
    Jan 2012
    Posts
    6
    What do you mean? As in typing the address instead of using my bookmarks?

  4. #4
    Join Date
    Jun 2008
    Posts
    7,763
    voice.teamspeak.com < This is an DNS address
    194.97.114.2 > Same server but the IP address
    ---------------------------------------------------------
    Please don't send me private support questions.
    They belong into the forum and maybe other users have these questions/problems too.

    TeamSpeak FAQ || What should i report, when i open a client thread? || Report and upload your Crashdump here
    NPL License (Registration)

  5. #5
    Join Date
    Jan 2012
    Posts
    6
    No I haven't I don't know what it is either. How do I find out? Also that shouldnt be the problem though should it? If I could connect to it before I restarted my pc.

  6. #6
    Join Date
    Jan 2010
    Location
    El Prat de Llobregat (Barcelona, Spain)
    Posts
    1,294
    Hello.

    You have to get the ip address related with the dns of your server and then try to connect, from a new bookmarks entry for exemple, using this IP instead of the dns.

    In your case,
    dns --> austs1.gameservers.com
    IP --> 173.199.80.222

    Then try to connect 173.199.80.222:9137

    If the issue persists, then take a look into the Client log of your TS3 client:
    Tools --> Client log

    I've tried to connect to the server with the dns and has been successful, with this log:
    Code:
    27/03/2012 18:34:09	ClientUI	Info	Connect to server: austs1.gameservers.com	
    27/03/2012 18:34:09	ClientUI	Info	Trying to resolve austs1.gameservers.com	
    27/03/2012 18:34:09		Info	creating 02B1B970	
    27/03/2012 18:34:11	ClientUI	Info	Lookup finished: 173.199.80.222 9137 austs1.gameservers.com 0 0	
    27/03/2012 18:34:11	ClientUI	Info	Resolve successful: 173.199.80.222:9137	
    27/03/2012 18:34:11	ClientUI	Info	Checking blacklist	
    27/03/2012 18:34:12		Info	Trying to resolve blacklist server	
    27/03/2012 18:34:12		Info	creating2 02B1BA20	
    27/03/2012 18:34:12	ClientUI	Info	Blacklist check ok	
    27/03/2012 18:34:12	ClientUI	Info	Initiating connection: 173.199.80.222:9137 austs1.gameservers.com	
    27/03/2012 18:34:12	ClientUI	Info	Connect status: Connecting	
    27/03/2012 18:34:12		Info	Blacklist server resolved	
    27/03/2012 18:34:12		Info	Data sent to blacklist server	
    27/03/2012 18:34:12		Info	Data received from blacklist server: 1,	
    27/03/2012 18:34:12		Info	deleting 02B1B970	
    27/03/2012 18:34:12		Info	deleting 02B1BA20	
    27/03/2012 18:34:13	ClientUI	Info	Connect status: Connected	
    27/03/2012 18:34:13	ClientUI	Info	Connect status: Establishing connection	
    27/03/2012 18:34:14	ClientUI	Info	Connect status: Connection established
    Greetings.

  7. #7
    Join Date
    Jan 2012
    Posts
    6
    OK. I downloaded this program called JuffEd and now i can connect to TS. I don't know if that's why I can now. But my sound wasn't working properly. I could hear people and talk to them, but I couldn't hear TS notifications like "You have switched to channel", etc etc. Then I went into options and did the playback sound test and I could hear everything fine. Just today I cant hear anything any more. I can still hear and talk to people but I have no notification sounds any more. Doing what I did last time doest help either. This is really annoying.

    I'm pretty sure that the program I downloaded has nothing to do with anything but I saw that someone downloaded it in another thread and it helped them with something so I thought I would at least try it out
    Last edited by florian_fr40; 01-04-2012 at 22:29.

  8. #8
    Join Date
    Jan 2010
    Location
    El Prat de Llobregat (Barcelona, Spain)
    Posts
    1,294
    Quote Originally Posted by ghostface16 View Post
    I can still hear and talk to people but I have no notification sounds any more. Doing what I did last time doest help either. This is really annoying.
    Hello.

    Now you have to select the sound pack from the bookmarks. Details in this thread:
    http://forum.teamspeak.com/showthrea...turn-it-off-on

    Greetings.

  9. #9
    Join Date
    Jan 2012
    Posts
    6
    I know about the bookmarks thing. I've already tried everything in that thread but I can't hear anything. Even when I have it set as default soundpack. Also when I join the server there is some writing in red in the chat box area that says the icon for member cannot be found.

  10. #10
    Join Date
    Jan 2010
    Location
    El Prat de Llobregat (Barcelona, Spain)
    Posts
    1,294
    Quote Originally Posted by ghostface16 View Post
    I know about the bookmarks thing. I've already tried everything in that thread but I can't hear anything. Even when I have it set as default soundpack.
    Hello.

    Then, if you already have selected the sound pack in the bookmarks and once you have connected to your server:

    a) verify in Self --> Sound Pack --> Appears the sound pack with the mark of selected.

    b) verify in Settings --> Options --> Playback --> The "Sound Pack" slider is not on the "quiet" position, for the Playback profile you use.

    c) verify in Settings --> Options --> Notifications --> For the sound pack you use, the sounds you want are selected (check box marked)

    Greetings.

  11. #11
    Join Date
    Jun 2008
    Posts
    7,763
    http://forum.teamspeak.com/showthrea...ameservers.com

    A customer should contact the hoster :-/ They seem to have problems.
    ---------------------------------------------------------
    Please don't send me private support questions.
    They belong into the forum and maybe other users have these questions/problems too.

    TeamSpeak FAQ || What should i report, when i open a client thread? || Report and upload your Crashdump here
    NPL License (Registration)

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