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  1. #1
    Join Date
    Jun 2012
    Posts
    5

    My license key causes Team Speak Server 3 to stop responding.

    I obtained a license key some time ago and just now updated the server to Windows server 2008 R2 64bit and upgraded Team Speak 3 to the 64bit edition. Now when I place my license in the folder and restart the server it won’t respond to any client 32bit or 64bit. When I take it out and restart everything works fine except for the normal free limits.
    Anyone else getting this? Do I need a new Non-Profit license?

  2. #2
    Join Date
    Jun 2008
    Posts
    7,776
    Please past us your server logs. I can imageine, that there is an error.
    Maybe the port 2008 (TCP out) for accounting, is not opened, or your server can not reach accounting.teamspeak.com
    Last edited by dante696; 19-06-2012 at 09:07.
    ---------------------------------------------------------
    Please don't send me private messages with support questions as long I or someone else from Teamspeak Staff asked for it.
    Seriously > They belong into the forum and maybe other users have these questions/problems too.


    TeamSpeak FAQ || What should i report, when i open a client thread? || Report and upload your Crashdump here
    NPL License (Registration)

  3. #3
    Join Date
    Jun 2012
    Posts
    5
    Found the error log. Looks like it is saying the license is expired. So my first hunch was correct and the license is no good.

    2012-06-15 04:26:48.561406|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.5 (2012-04-23 04:46:12)
    2012-06-15 04:26:48.563359|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2012-06-15 04:26:48.563359|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2012-06-15 04:26:48.564336|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2012-06-15 04:26:49.501776|INFO |Accounting | | Your license was updated by the licensing server
    2012-06-15 04:26:49.502752|ERROR |Accounting | | License ID: 201392141 expired
    2012-06-15 04:26:49.502752|ERROR |ServerLibPriv | | Server() error while starting servermanager, error: license date not ok

    I requested another copy of my license and it does the same thing.

  4. #4
    Join Date
    Jun 2012
    Posts
    5
    OK I just noticed that my license date did exp. But I don't see and option to renew and when I try to applied for another one it says one is already issued. I can use a different email address but would think there would be an easy way to just renew my existing license.

  5. #5
    Join Date
    Jan 2010
    Location
    Germany
    Posts
    2,042
    Licenses should automatically renew if the Server is active in a certain amount of time before the license expires.
    Guess you will have to contact sales@teamspeakusa.com with your Issue.

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