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  1. #1
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    Solved Client Updater fails to update with unicode chars

    Edited by moderator > the old thread was closed


    Just showing that the updater still fails updating

    Click image for larger version. 

Name:	bug.png 
Views:	39 
Size:	674.5 KB 
ID:	6472
    Last edited by dante696; 24-06-2012 at 19:55.

  2. #2
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    It would be helpfull, when you send such letters in a example so we can reproduce with your path oder username.
    The old thread said, there is something wrong with the updater, but there was also no how to or picture like that.

    I guess you will read it, before I or a developer will see the thread again.
    Thank you for your help.
    Last edited by dante696; 25-06-2012 at 07:54.
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  3. #3
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    I was not able to reproduce this on my machine. The Teamspeak temp folder was created and unzipped duringthe installation.
    Click image for larger version. 

Name:	Updater chinese.png 
Views:	22 
Size:	185.4 KB 
ID:	6484

    I used google for chinese translation and renamed my temp folder for an update from client 3.0.6 to 3.0.7
    Code:
    E:\Temp\測試儀
    E:\Temp\测试仪
    The client was updated (even with timeouts )
    Last edited by dante696; 25-06-2012 at 08:51.
    ---------------------------------------------------------
    Please don't send me private support questions.
    They belong into the forum and maybe other users have these questions/problems too.

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  4. #4
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    Quote Originally Posted by dante696 View Post
    I was not able to reproduce this on my machine. The Teamspeak temp folder was created and unzipped duringthe installation.
    Click image for larger version. 

Name:	Updater chinese.png 
Views:	22 
Size:	185.4 KB 
ID:	6484

    I used google for chinese translation and renamed my temp folder for an update from client 3.0.6 to 3.0.7
    Code:
    E:\Temp\測試儀
    E:\Temp\测试仪
    The client was updated (even with timeouts )
    Right, try make the name longer than 8 bytes (aka making it so that it'd have the dos 8.3 conversion of adding ~1) and try it.

    As you can see on the image I've attached, the folder name is "希恩資料夾", since it takes Dos 2 byte width to store a unicode character, so in order to generate a ~1, you'd need more than 5 characters to do it.

    **Edit:

    Click image for larger version. 

Name:	bug.PNG 
Views:	16 
Size:	354.5 KB 
ID:	6668

    Just being nice, and I'm demonstrate that the dos 8.3 conversion does work, and the folder does exist, and it's executable. So here comes the question ... ok, so if the problem isn't on the updater ... could it be the unzipper?

    PS: the exmple used in this image was "新住民服務中心"
    Last edited by willy_sunny; 06-08-2012 at 03:23.

  5. #5
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    "E:\Temp\新住民服務中心" also works fine here on Windows 7 and Vista. I guess it has something to do with Windows XP.
    I have no chinese windows for testing and a english widnows does not provide chinese letters and shows some squares only :-/
    ---------------------------------------------------------
    Please don't send me private support questions.
    They belong into the forum and maybe other users have these questions/problems too.

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  6. #6
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    Quote Originally Posted by dante696 View Post
    "E:\Temp\新住民服務中心" also works fine here on Windows 7 and Vista. I guess it has something to do with Windows XP.
    I have no chinese windows for testing and a english widnows does not provide chinese letters and shows some squares only :-/
    the first image of this thread is clearly Win 7 :P

    so, yeah. I'm guessing it's due to the dos 8.3 conversion (?)

  7. #7
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    One of our developers an reproduce it and i create a ticket for this.
    ---------------------------------------------------------
    Please don't send me private support questions.
    They belong into the forum and maybe other users have these questions/problems too.

    TeamSpeak FAQ || What should i report, when i open a client thread? || Report and upload your Crashdump here
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  8. #8
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    Client updater 3.0.9 should solve this problem on Windows, Mac and Linux.

    I send you a private message for testing.
    Please install client 3.0.7 and place the updater in your program folder. The client should update to client 3.0.8.1 without any problems.
    ---------------------------------------------------------
    Please don't send me private support questions.
    They belong into the forum and maybe other users have these questions/problems too.

    TeamSpeak FAQ || What should i report, when i open a client thread? || Report and upload your Crashdump here
    NPL License (Registration)

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