No connection with server "OVH"

**katorga** · 09-07-2012, 11:16

Hello,
I'm having problem with instalation of TS on my vps (or vks as it's from kimsufi - ovh). I tried to install it couple times even changed server OS from 64-bit Debian to 32-bit Debian but that's all for nothing. Server runs properly but i cannot connect to it. I've already asked for help on 2 other forums, and someone told me that it's licensing bug. I want only 32slots on 1 virtual machine, but still he said that it will work only with license, because it is some bug. I wanned to take license, but registration proces have been improved and I'm not able to do this. Server files dowloneded from official site, and now i have 320bit version of Debian. I can give admin access to that server to some pro to check it. I have installed server on other machines and it worked, got only problem with that one. For the end some more info:

Logs:

Code:

2012-07-07 15:33:52.458504|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.6.1 (2012-06-29 07:59:05)
2012-07-07 15:33:52.458971|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, ©TeamSpeak Systems GmbH
2012-07-07 15:33:52.459013|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
2012-07-07 15:33:52.459401|INFO |DatabaseQuery | | checking database integrity (may take a while)
2012-07-07 15:33:52.501455|WARNING |Accounting | | Unable to find valid license key, falling back to limited functionality
2012-07-07 15:33:52.521283|INFO |FileManager | | listening on 0.0.0.0:30033
2012-07-07 15:33:52.718679|INFO |CIDRManager | | updated query_ip_whitelist ips: 127.0.0.1,
2012-07-07 15:33:52.719551|INFO |Query | | listening on 0.0.0.0:10011

Server status:

Code:

# ./ts3server_startscript.sh status
Server is running

netstat -a:

Code:

# netstat -a
Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address Foreign Address State
tcp 0 0 ip6-localhost:domain *:* LISTEN
tcp 0 0 *:ssh *:* LISTEN
tcp 0 0 ip6-localhost:953 *:* LISTEN
tcp 0 0 *:10011 *:* LISTEN
tcp 0 0 ip6-localhost:mysql *:* LISTEN
tcp 0 0 *:30033 *:* LISTEN
tcp 0 0 vks17813.ip-198-245:ssh 77-253-146-188.ads:1796 ESTABLISHED
tcp 0 52 vks17813.ip-198-245:ssh 77-253-146-188.ads:1667 ESTABLISHED
tcp6 0 0 [::]:ftp [::]:* LISTEN
tcp6 0 0 ip6-localhost:domain [::]:* LISTEN
tcp6 0 0 [::]:ssh [::]:* LISTEN
tcp6 0 0 ip6-localhost:953 [::]:* LISTEN
tcp6 0 0 [::]:www [::]:* LISTEN
udp 0 0 *:9987 *:*
udp 0 0 ip6-localhost:921 *:*
udp 0 0 ip6-localhost:domain *:*
udp 0 0 vks17813.ip-198-2:43193 hardy.teamspeak.4p:2010 ESTABLISHED
udp6 0 0 2607:5300:30:1::7:14317 ns.Space.Net:domain ESTABLISHED
udp6 0 0 ip6-localhost:domain [::]:*
Active UNIX domain sockets (servers and established)
Proto RefCnt Flags Type State I-Node Path
unix 6 [ ] DGRAM 14255548 /dev/log
unix 2 [ ACC ] STREAM LISTENING 14255944 /var/run/mysqld/mysqld.sock
unix 2 [ ACC ] STREAM LISTENING 14255552 /var/lib/syslog-ng/syslog-ng.ctl
unix 2 [ ] DGRAM 14593274
unix 2 [ ] DGRAM 14255936
unix 2 [ ] DGRAM 14255781
unix 2 [ ] DGRAM 14255755

iptables -L:

Code:

# iptables -L
Chain INPUT (policy ACCEPT)
target prot opt source destination

Chain FORWARD (policy ACCEPT)
target prot opt source destination

Chain OUTPUT (policy ACCEPT)
target prot opt source destination

**pillbox1234567** · 09-07-2012, 11:57

Can you telnet into your server query. I don't see any reference to the voice/connection port in your log.

**katorga** · 09-07-2012, 13:23

Originally Posted by pillbox1234567

Can you telnet into your server query. I don't see any reference to the voice/connection port in your log.

Second log file (port is in it), port is standard:

Code:

2012-07-08 17:55:27.020246|INFO    |VirtualServer |  1| listening on 0.0.0.0:9987
2012-07-08 17:55:27.020678|INFO    |VirtualServer |  1| client 'server'(id:0) added privilege key for servergroup 'Server Admin'(id:6)
2012-07-08 17:55:27.020713|WARNING |VirtualServer |  1| --------------------------------------------------------
2012-07-08 17:55:27.020739|WARNING |VirtualServer |  1| ServerAdmin privilege key created, please use the line below
2012-07-08 17:55:27.020763|WARNING |VirtualServer |  1| token=************************************
2012-07-08 17:55:27.020785|WARNING |VirtualServer |  1| --------------------------------------------------------

Server query works, I can connect with it and use it. I thought that the problem is with UDP, but admin said that the only restriction on UDP port is limitation to 10Mbps and it should work properly.

**SilentStorm** · 09-07-2012, 17:26

OVH yet again.... *sigh* what a crappy Provider...

Anyway Server is running and listening so it should be working just fine - that is unless ovh has their infamous Filtering / Blocking enabled which they seem to have on just about anything routed by / through their networks.

All you can do is make sure UDP is not blocked on your end... If not save yourself the trouble and switch to a different hoster (preferably one outside of OVH Networks)

**katorga** · 09-07-2012, 18:10

Wierd thing is that my friend have just the same machine in there and his server works. Only diffrence is that he've got a non-profit license... Still as I can't get it I'll probably change hoster.

**SilentStorm** · 09-07-2012, 18:42

License or no License is fairly irrelevant here since anything related to License Issues would throw an error and shutdown the virtual servers at least, which means it wouldn't be listening on the port anymore (at least it shouldn't).

**ARCHI** · 10-07-2012, 01:02

Actually I have same provier - OVH and similar machine - VKS running fine with teamspeak server. If it's their "free beta testing server" with 128 mb of ram then UDP connection is disabled (w/o DNS'es) and I'm nearly sure that you have such server.

**katorga** · 10-07-2012, 07:41

Originally Posted by ARCHI

Actually I have same provier - OVH and similar machine - VKS running fine with teamspeak server. If it's their "free beta testing server" with 128 mb of ram then UDP connection is disabled (w/o DNS'es) and I'm nearly sure that you have such server.

Yes I do, and also my friend does (which runs TS without problems but with license). UDP is not disabled, it's only restricted to 10Mbps, they wrote it incorrect on their page. Do You know what might the problem be?

**ARCHI** · 10-07-2012, 20:38

I'm nearly sure that your friend doesn't have same VKS as you do. Ask him how much memory he got on his VKS. 128 mb ram vks has disabled UDP traffic and 256 or more has limited to 10Mbps.

**katorga** · 11-07-2012, 00:25

Originally Posted by ARCHI

I'm nearly sure that your friend doesn't have same VKS as you do. Ask him how much memory he got on his VKS. 128 mb ram vks has disabled UDP traffic and 256 or more has limited to 10Mbps.

He sais that it is 128mb, and info about UDP is from support. Also here is the info, but it is in polish. Answer on last question tells that UDP is limited to 10Mbps.

**ARCHI** · 11-07-2012, 09:00

I'm from Poland as well. On this page you can clearly see that 128 mb VKS doesn't allow any UDP connection w/o DNS'es ;].

Niedozwolony ruch UDP

**katorga** · 11-07-2012, 22:21

Originally Posted by ARCHI

I'm from Poland as well. On this page you can clearly see that 128 mb VKS doesn't allow any UDP connection w/o DNS'es ;].

Ok official info from ovh support:

53 and 123 is openned
the order ports should be closed soon
or we will limite all UDP trafic to 1Mbps.
we have to protect our infrastructure against
the attacks

So if you're lucky your UDP ports are opened.

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