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Thread: cannnot connect

  1. 13-07-2012, 03:23 #1
    timmeh
    timmeh is offline -= TeamSpeak User =-
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    cannnot connect

    I cannot connect with Teamspeak 3, And nothing I've seen on the forums has help yet. Can you please take a look at my client log and see if there is something obvious i'm missing? Thanks.
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  2. 17-07-2012, 11:21 #2
    dante696
    dante696 is offline -= TeamSpeak Team =-
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    I can not connect either. Maybe port 9081 is not the port for the server or the server is not running or the ip has changed and is not 174.36.16.79.

    Code:
    2012-07-12 19:14:20.084796|INFO    |ClientUI      |  1| Connect to server: tx.teamspeak.cc
2012-07-12 19:14:20.086796|INFO    |ClientUI      |  1| Trying to resolve tx.teamspeak.cc
2012-07-12 19:14:20.213796|INFO    |              |   | TSDNS found at "tx.teamspeak.cc" and queried successfully. Result: 174.36.16.79:9081
2012-07-12 19:14:20.214796|INFO    |ClientUI      |  1| Lookup finished: 174.36.16.79 9081 tx.teamspeak.cc 1 0
2012-07-12 19:14:20.214796|INFO    |ClientUI      |  1| Resolve successful: 174.36.16.79:9081
2012-07-12 19:14:20.221796|INFO    |ClientUI      |  1| Initiating connection: 174.36.16.79:9081 tx.teamspeak.cc
2012-07-12 19:14:20.241796|INFO    |              |   | TSDNS found at "teamspeak.cc" and queried successfully. Result: 174.36.16.79:9081
2012-07-12 19:14:25.890796|INFO    |ClientUI      |  1| Connect status: Disconnected
2012-07-12 19:14:25.892796|INFO    |ClientUI      |  1| Failed to connect to server, want autoreconnect = 0
    ---------------------------------------------------------
    Please don't send me private support questions.
    They belong into the forum and maybe other users have these questions/problems too.

    TeamSpeak FAQ || What should i report, when i open a client thread? || Report and upload your Crashdump here
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  3. 29-07-2012, 18:44 #3
    timmeh
    timmeh is offline -= TeamSpeak User =-
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    The connection info is correct. tx.teamspeak.cc:9081 pw=1313 I'm using Vista Ultimate 64 bit, with the latest TS client. The 3.0.8 client has different info in the error log, I'll attach that. The 3.0.8 client does not connect either. Our guild is using this TS fine, but I cannot connect for some reason. Is there a sticky for all of the standard troubleshooting steps? I've uninstalled, reinstalled, installed previous versions, etc. I have exceptions in my firewall and virusscan for the TS client. Even running TS with admin rights does not make a difference.

    7/29/2012 10:29:52 AM Info TeamSpeak 3 Client 3.0.8 (2012-07-16 06:56:53)
    7/29/2012 10:29:52 AM Direct Sound Debug setting timer resolution to 1ms
    7/29/2012 10:29:53 AM Query Info listening on 127.0.0.1:25639
    7/29/2012 10:29:53 AM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
    7/29/2012 10:29:53 AM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
    7/29/2012 10:29:54 AM Input Info -------- Enum Devices --------
    7/29/2012 10:29:54 AM Input Info Device No:7 [KEYBOARD]
    7/29/2012 10:29:54 AM Input Info Handle: \\?\Root#RDP_KBD#0000#{884b96c3-56ef-11d1-bc8c-00a0c91405dd}
    7/29/2012 10:29:54 AM Input Info Mode: 1
    7/29/2012 10:29:54 AM Input Info Function Keys: 12
    7/29/2012 10:29:54 AM Input Info Indicators: 3
    7/29/2012 10:29:54 AM Input Info Keys Total: 101
    7/29/2012 10:29:54 AM Input Info Type: 81
    7/29/2012 10:29:54 AM Input Info Subtype: 0
    7/29/2012 10:29:54 AM Input Info ------------------------------
    7/29/2012 10:29:54 AM Input Info Device No:8 [KEYBOARD]
    7/29/2012 10:29:54 AM Input Info Handle: \\?\HID#VID_1038&PID_1320&MI_02#7&26f72cde&0&0000# {884b96c3-56ef-11d1-bc8c-00a0c91405dd}
    7/29/2012 10:29:54 AM Input Info Mode: 1
    7/29/2012 10:29:54 AM Input Info Function Keys: 12
    7/29/2012 10:29:54 AM Input Info Indicators: 3
    7/29/2012 10:29:54 AM Input Info Keys Total: 264
    7/29/2012 10:29:54 AM Input Info Type: 81
    7/29/2012 10:29:54 AM Input Info Subtype: 0
    7/29/2012 10:29:54 AM Input Info ------------------------------
    7/29/2012 10:29:54 AM Input Info Device No:9 [KEYBOARD]
    7/29/2012 10:29:54 AM Input Info Handle: \\?\HID#VID_06A3&PID_8021&MI_00#7&369a26de&0&0000# {884b96c3-56ef-11d1-bc8c-00a0c91405dd}
    7/29/2012 10:29:54 AM Input Info Mode: 1
    7/29/2012 10:29:54 AM Input Info Function Keys: 12
    7/29/2012 10:29:54 AM Input Info Indicators: 3
    7/29/2012 10:29:54 AM Input Info Keys Total: 264
    7/29/2012 10:29:54 AM Input Info Type: 81
    7/29/2012 10:29:54 AM Input Info Subtype: 0
    7/29/2012 10:29:54 AM Input Info ------------------------------
    7/29/2012 10:29:54 AM Input Info Device No: 10 [MOUSE]
    7/29/2012 10:29:54 AM Input Info Handle: \\?\Root#RDP_MOU#0000#{378de44c-56ef-11d1-bc8c-00a0c91405dd}
    7/29/2012 10:29:54 AM Input Info ID: 2
    7/29/2012 10:29:54 AM Input Info Buttons: 2
    7/29/2012 10:29:54 AM Input Info ------------------------------
    7/29/2012 10:29:54 AM Input Info Device No: 11 [MOUSE]
    7/29/2012 10:29:54 AM Input Info Handle: \\?\HID#VID_1038&PID_1320&MI_00#7&20b74ea6&0&0000# {378de44c-56ef-11d1-bc8c-00a0c91405dd}
    7/29/2012 10:29:54 AM Input Info ID: 256
    7/29/2012 10:29:54 AM Input Info Buttons: 5
    7/29/2012 10:29:54 AM Input Info ------------------------------
    7/29/2012 10:29:54 AM Input Info ---------- Enum End ----------
    7/29/2012 10:29:54 AM Input Info Default monitoring enabled
    7/29/2012 10:29:54 AM ClientUI Info Qt version: 4.7.2
    7/29/2012 10:29:54 AM ClientUI Info Using configuration location: C:/TeamSpeak 3 Client/config/ts3clientui_qt.conf
    7/29/2012 10:29:55 AM ClientUI Info Last update check was: Fri Jul 27 17:02:11 2012
    7/29/2012 10:29:55 AM Info Checking for updates...
    7/29/2012 10:29:55 AM Info DNS resolve successful, "update.teamspeak.com"=80.190.225.139
    7/29/2012 10:29:55 AM Info Update check, my version: 1342421813, latest version: 1342421813
    7/29/2012 10:30:15 AM ClientUI Info Connect to server: tx.teamspeak.cc
    7/29/2012 10:30:15 AM ClientUI Info Trying to resolve tx.teamspeak.cc
    7/29/2012 10:30:15 AM Info SRV DNS resolve unsuccessful for "_ts3._udp.tx.teamspeak.cc"
    7/29/2012 10:30:15 AM Info No SRV TSDNS found at "_tsdns._tcp.tx.teamspeak.cc"
    7/29/2012 10:30:15 AM Info DNS resolve successful, "tx.teamspeak.cc"=174.36.16.79
    7/29/2012 10:30:16 AM Info TSDNS found at "tx.teamspeak.cc" and queried successfully. Result: 174.36.16.79:9081
    7/29/2012 10:30:16 AM ClientUI Info Lookup finished: 174.36.16.79 9081 tx.teamspeak.cc 1 0
    7/29/2012 10:30:16 AM ClientUI Info Resolve successful: 174.36.16.79:9081
    7/29/2012 10:30:16 AM ClientUI Info Blacklist check ok
    7/29/2012 10:30:16 AM ClientUI Info Initiating connection: 174.36.16.79:9081 tx.teamspeak.cc
    7/29/2012 10:30:16 AM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
    7/29/2012 10:30:16 AM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
    7/29/2012 10:30:16 AM Windows Audio Session Debug WAS:penDevice-enter
    7/29/2012 10:30:16 AM Info TSDNS found at "teamspeak.cc" and queried successfully. Result: 174.36.16.79:9081
    7/29/2012 10:30:16 AM Info DNS resolve successful, "blacklist.teamspeak.com"=80.190.225.139
    7/29/2012 10:30:16 AM Windows Audio Session Debug WAS Buffer size: 960
    7/29/2012 10:30:16 AM Windows Audio Session Debug WAS:penDevice-leave
    7/29/2012 10:30:16 AM Windows Audio Session Debug WAS::startDevice-enter
    7/29/2012 10:30:16 AM Windows Audio Session Debug WAS::startDevice-leave
    7/29/2012 10:30:16 AM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
    7/29/2012 10:30:16 AM Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
    7/29/2012 10:30:16 AM Windows Audio Session Debug WAS:penDevice-enter
    7/29/2012 10:30:16 AM Windows Audio Session Debug WAS Buffer size: 960
    7/29/2012 10:30:16 AM Windows Audio Session Debug WAS:penDevice-leave
    7/29/2012 10:30:16 AM PreProSpeex Info Speex version: speex-1.2beta3
    7/29/2012 10:30:16 AM Windows Audio Session Debug WAS::startDevice-enter
    7/29/2012 10:30:16 AM Windows Audio Session Debug WAS::startDevice-leave
    7/29/2012 10:30:16 AM ClientUI Info Connect status: Connecting
    7/29/2012 10:30:21 AM ClientUI Info Connect status: Disconnected
    7/29/2012 10:30:21 AM ClientUI Info Failed to connect to server, want autoreconnect = 0
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  4. 29-07-2012, 18:53 #4
    timmeh
    timmeh is offline -= TeamSpeak User =-
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    I've tried different compatibility modes, and I cannot even connect to the public test servers.
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  5. 29-07-2012, 20:15 #5
    SilentStorm
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    Quote Originally Posted by timmeh View Post
    I've tried different compatibility modes, and I cannot even connect to the public test servers.
    It looks like something is blocking UDP Connections. Make sure TS3 is allowed in any Firewall you might be running. Also contact your ISP or Network Administrator to find out if they block UDP Connections. If UDP is blocked there is nothing you can do but hope they might unblock it enough that you can use Teamspeak (which in case of an ISP they likely won't do).
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  6. 30-07-2012, 01:15 #6
    timmeh
    timmeh is offline -= TeamSpeak User =-
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    C:\Users\Tor>ping blacklist.teamspeak.com

    Pinging blacklist.teamspeak.com [80.190.225.139] with 32 bytes of data:
    Reply from 80.190.225.139: bytes=32 time=197ms TTL=51
    Reply from 80.190.225.139: bytes=32 time=205ms TTL=51
    Reply from 80.190.225.139: bytes=32 time=230ms TTL=51
    Reply from 80.190.225.139: bytes=32 time=195ms TTL=51

    Ping statistics for 80.190.225.139:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 195ms, Maximum = 230ms, Average = 206ms


    in reference to ticket #963345
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