How long i must wait?

[FEROBUSTER]

Hello,

first of all my english is bad.

I wrote on the 13 July 2012 a support ticket on: http://support.teamspeakusa.com

How long must i wait for a answer? it's very important.

My problem: I have done a request for a Non Profit License (registered), but my email with my license is buggy...

screenshot: http://h11.abload.de/img/unbenanntofy5dcdktg.png

can someone from the team send me the same email to my hotmail.com email address?

[Alcazar]

You should probably hear from them in the next days.
Dont think that they work on weekends (except for ATHP-clients).

[SilentStorm]

Not to mention that it looks more like a Failure at roundcube instead of TeamSpeak. Roundcube seems to be unable to properly detect the Attachment or just fails to display / offer it properly.
Use a proper Mail Client instead and you should be able to download the attached licensekey.dat just fine.

[FEROBUSTER]

Not to mention that it looks more like a Failure at roundcube instead of TeamSpeak. Roundcube seems to be unable to properly detect the Attachment or just fails to display / offer it properly.
Use a proper Mail Client instead and you should be able to download the attached licensekey.dat just fine.

i wrote in the ticket my hotmail.com email addres, i hope they can sent the attachment to this address.

[dante696]

It takes up to 48hours until they reply, but as said above the reply from monday - Friday and in rare cares on saturday.

Thread closed, this does not belong into our forum. Because we can not help with tickets from TeamSpeakUSA