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  1. #1
    Join Date
    Jul 2012
    Posts
    4

    Solved TS3 3.0.8 will not unload when closed

    Hi,

    When I close TS3 3.0.8, TS3 will not unload and stays in the process list until it is the process is end tasked.

    I have spoken to other users on our server and they have the same issues.

    Thanks

  2. #2
    Join Date
    Jun 2008
    Posts
    7,763
    This is a double post! Thread moved into client section.

    Please give use more details.
    http://forum.teamspeak.com/showthrea...of-information.
    and are there any tools running for all these users, please try to compare it, because i can not repreoduce it here.
    ---------------------------------------------------------
    Please don't send me private support questions.
    They belong into the forum and maybe other users have these questions/problems too.

    TeamSpeak FAQ || What should i report, when i open a client thread? || Report and upload your Crashdump here
    NPL License (Registration)

  3. #3
    Join Date
    Jul 2012
    Posts
    2
    I am seeing the same issue. The issue started with the 3.0.8 update - prior to that, the clients would close down correctly. Today's 3.0.8.1 update did not resolve the issue.

    TS3 64-bit client starts and runs fine. When you exit the client (Ctrl+Q) the UI closes, but the ts3client_win64.exe still shows running in the Task Manager. No CPU is used, but it has memory allocated (18-30 MB). You can start a new client and it will start and run fine...until you close it and then you have another ts3client_win64.exe running. I have had 12 running before I realized something was not right with the client closing down cleanly.

    I have removed all plug-ins and the issue still occurs. I am running Windows 7 Ultimate 64-bit w/ SP1 and all current MS Security updates. There is no crash dump to submit, because there is no crash and the client log looks clean. If there is any other info i can provide on this, please give detailed instructions.

    DLUX

  4. #4
    Join Date
    Jun 2008
    Posts
    7,763
    I can not reproduce this here.
    Please paste a full logfile of such a client.
    ---------------------------------------------------------
    Please don't send me private support questions.
    They belong into the forum and maybe other users have these questions/problems too.

    TeamSpeak FAQ || What should i report, when i open a client thread? || Report and upload your Crashdump here
    NPL License (Registration)

  5. #5
    Join Date
    Jul 2012
    Posts
    4
    Log as requested.
    Attached Files Attached Files

  6. #6
    Join Date
    Jun 2008
    Posts
    7,763
    This log looks fine without any errors. Did an older client work without this problem?
    ---------------------------------------------------------
    Please don't send me private support questions.
    They belong into the forum and maybe other users have these questions/problems too.

    TeamSpeak FAQ || What should i report, when i open a client thread? || Report and upload your Crashdump here
    NPL License (Registration)

  7. #7
    Join Date
    Jul 2012
    Posts
    2
    That is correct...no crash, no errors. The client will not unload and remains a running process after the UI closes. This issue started with the 3.0.8 client. The 3.0.7 client did not have this issue.

  8. #8
    Join Date
    Jul 2007
    Location
    Germany
    Posts
    9
    I have the same problem, started with 64 bit client 3.0.8. I will try the Update to 3.0.8.1, we will see if the problem still persists.

    Edit: nope no change....
    Attached Files Attached Files
    Last edited by Markusgo4; 01-08-2012 at 20:25.

  9. #9
    Join Date
    Jul 2012
    Posts
    4
    3.0.6 was the last client to work fine. 7 and 8 do not unload.

  10. #10
    Join Date
    Jun 2008
    Posts
    7,763
    AirMax, so client 3.0.6 still unloads without any probelms?

    Does this problem appear,
    - when you just start the client and close it without beeing connected to a server?
    - when you change the hotkey captue system under Setrtings > Options > Hotkeys
    You can chose between "Default", "Direct input" and "Keyboard & Mosue only"
    ---------------------------------------------------------
    Please don't send me private support questions.
    They belong into the forum and maybe other users have these questions/problems too.

    TeamSpeak FAQ || What should i report, when i open a client thread? || Report and upload your Crashdump here
    NPL License (Registration)

  11. #11
    Join Date
    Jul 2012
    Posts
    4
    Resolved -

    I found the issue was tied directly to corrupted installation of Bitdefender 2013. After removing the TS3 unload fine, and after reinstall unloads fine.

    Thank you for your help.

  12. #12
    Join Date
    Jul 2007
    Location
    Germany
    Posts
    9
    hmm, i am using bitdefender, but it is not corrupted.....
    maybe the devs will look into this mishap.
    by the way 3.0.6 isn't unloading normally.
    Thankyou airmax for this hint.
    Last edited by Markusgo4; 03-08-2012 at 20:26.

  13. #13
    Join Date
    Aug 2012
    Posts
    4
    Hey,

    i´ve got the same issue. I have also Bit Defender on my System. Should i remove Bit Defender to resolve this issue?

    If i start the TS3 Client, it takes a long time to open it....

    Hope you can help me

  14. #14
    Join Date
    Jul 2007
    Location
    Germany
    Posts
    9
    I wrote a little batch file to kill the processes... I also got in contact with Bitdefender Support. Maybe i will get a feedback next week, otherwise i will call them.
    the batch file:
    open notepad
    write this line for 64bit:
    TASKKILL /F /T /IM ts3client_win64.exe
    save it as killts.bat

    when you exit TS just run the bat....

  15. #15
    Join Date
    Jun 2008
    Posts
    7,763
    I can reproduce that the client process runs, after it was closed, but there is nothing we can do from our side :-/
    I have tried to deactivate the firewall and antivirus tool ,that is included.

    Markusgo4
    Lets hope they reply about this. Can you give use the feedback please?
    Last edited by dante696; 06-08-2012 at 10:26.
    ---------------------------------------------------------
    Please don't send me private support questions.
    They belong into the forum and maybe other users have these questions/problems too.

    TeamSpeak FAQ || What should i report, when i open a client thread? || Report and upload your Crashdump here
    NPL License (Registration)

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