Some one not load avatars

[orfeybg]

Hello, first sorry for my bad english.

The problem is: I use last version ot teamspeak 3 linux server amd64 3.0.6.1. Debian linux 2.6.32-5-amd64. I give all privileges to teamspeak folder ( chmod -R 777 teamspeakfolder ) Users can upload images files etc.... but not all can see image. Some one can read image some one can`t. All have the same rights. Users is not from one network. I have ppl from many countries. No have firewall on linux machine and.. all ports is open. IP addres is static real. No have router.

[dante696]

Do these users get an error message in the server chat or in their client log?
There should be something in both.

[orfeybg]

Client log Transfer "avatar_ioimbccljhpimncpgjjaagghapfkkanmmpmgob kl" reports: (file transfer connection timeout)
Client have ping to teamspeak server and have program for scan for open ports. Open ports 10011, 30033 and 9987
Can i debug teamspeak 3 server ?

[dante696]

You could try this, to make sure it is no server problem.

clear your cache, so that your client needs to download the avatar Again. If that does work, then this user needs to check his software firewalls and router settings.
Disconnect from any Server > Go into Settings > Options > Security > Clear Cache. Then Select Cache only and press OK.

[orfeybg]

Well, avatar still not work. This is tcpdump log for users who can`t load image

Ts-Server.30033 > Users-can`t-view-avatar.51523: Flags [P.], cksum 0x9c20 (incorrect -> 0xb2b7), seq 1:65, ack 33, win 5840, length 64
18:03:56.531047 IP (tos 0x0, ttl 64, id 32881, offset 0, flags [DF], proto TCP (6), length 1500)
Ts-Server.30033 > Users-can`t-view-avatar.51523: Flags [.], cksum 0xa194 (incorrect -> 0x84ae), seq 65:1525, ack 33, win 5840, length 1460
18:03:56.531109 IP (tos 0x0, ttl 64, id 32882, offset 0, flags [DF], proto TCP (6), length 1500)
Ts-Server.30033 > Users-can`t-view-avatar.51523: Flags [.], cksum 0xa194 (incorrect -> 0x1391), seq 1525:2985, ack 33, win 5840, length 1460
18:03:56.735239 IP (tos 0x0, ttl 123, id 6393, offset 0, flags [DF], proto TCP (6), length 40)
Users-can`t-view-avatar.51523 > Ts-Server.30033: Flags [.], cksum 0xb730 (correct), seq 33, ack 65, win 65535, length 0
18:03:56.735248 IP (tos 0x0, ttl 64, id 32883, offset 0, flags [DF], proto TCP (6), length 2960)
Ts-Server.30033 > Users-can`t-view-avatar.51523: Flags [.], cksum 0xa748 (incorrect -> 0xb92e), seq 2985:5905, ack 33, win 5840, length 2920
18:03:57.345901 IP (tos 0x0, ttl 64, id 32885, offset 0, flags [DF], proto TCP (6), length 1500)
Ts-Server.30033 > Users-can`t-view-avatar.51523: Flags [.], cksum 0xa194 (incorrect -> 0x84ae), seq 65:1525, ack 33, win 5840, length 1460
18:03:58.569925 IP (tos 0x0, ttl 64, id 32886, offset 0, flags [DF], proto TCP (6), length 1500)
Ts-Server.30033 > Users-can`t-view-avatar.51523: Flags [.], cksum 0xa194 (incorrect -> 0x84ae), seq 65:1525, ack 33, win 5840, length 1460
18:04:01.017911 IP (tos 0x0, ttl 64, id 32887, offset 0, flags [DF], proto TCP (6), length 1500)
Ts-Server.30033 > Users-can`t-view-avatar.51523: Flags [.], cksum 0xa194 (incorrect -> 0x84ae), seq 65:1525, ack 33, win 5840, length 1460
18:04:05.913928 IP (tos 0x0, ttl 64, id 32888, offset 0, flags [DF], proto TCP (6), length 1500)
Ts-Server.30033 > Users-can`t-view-avatar.51523: Flags [.], cksum 0xa194 (incorrect -> 0x84ae), seq 65:1525, ack 33, win 5840, length 1460
18:04:15.705926 IP (tos 0x0, ttl 64, id 32889, offset 0, flags [DF], proto TCP (6), length 1500)
Ts-Server.30033 > Users-can`t-view-avatar.51523: Flags [.], cksum 0xa194 (incorrect -> 0x84ae), seq 65:1525, ack 33, win 5840, length 1460

[dante696]

The checksum is incorrect? Does The client log say the same, that the md5 checksum is not invalid?

My question from Post #4 is not anwsered.

Please try this with your client or from someone else without that problem and not the from the user with the problem.
This is important, to find out if that is a server or client problem.

[orfeybg]

Ah yes, for post#4 users make this clear cache but no effect. I will change network card in my linux server. I think the problem is hardware. I will try if this fix my problem i will write here.

[dante696]

Definitly sounds like a server porblem, if it does not work for users after clearing their cache folders.
Maybe there is a change in yourfirewall or port 30033 TCP is not opened or was changed?

Your server log shows the current used port.
2012-08-17 08:49:03.488109|INFO |FileManager | | listening on 0.0.0.0:30033

[orfeybg]

2012-08-21 17:15:47.643373|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.6.1 (2012-06-29 07:59:05)
2012-08-21 17:15:47.703399|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
2012-08-21 17:15:47.708548|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
2012-08-21 17:15:47.725585|INFO |DatabaseQuery | | checking database integrity (may take a while)
2012-08-21 17:15:48.287999|INFO |Accounting | | Licensing Information
2012-08-21 17:15:48.288057|INFO |Accounting | | type : Non-profit
2012-08-21 17:15:48.288112|INFO |Accounting | | starting date : Tue Mar 6 00:00:00 2012
2012-08-21 17:15:48.288144|INFO |Accounting | | ending date : Sun Sep 9 00:00:00 2012
2012-08-21 17:15:48.288173|INFO |Accounting | | max virtualservers: 10
2012-08-21 17:15:48.288199|INFO |Accounting | | max slots : 512
2012-08-21 17:15:48.334759|INFO |FileManager | | listening on 0.0.0.0:30033
2012-08-21 17:15:48.552573|INFO |CIDRManager | | updated query_ip_whitelist ips: 127.0.0.1,
2012-08-21 17:15:48.552826|INFO |Query | | listening on 0.0.0.0:10011

Netstat
tcp 0 0 0.0.0.0:30033 0.0.0.0:* LISTEN

nmap localhost

PORT STATE SERVICE
30033/tcp open unknown

No firewall

root@ns:~# iptables -L -v -n
Chain INPUT (policy ACCEPT 3398K packets, 309M bytes)
pkts bytes target prot opt in out source destination

Chain FORWARD (policy ACCEPT 0 packets, 0 bytes)
pkts bytes target prot opt in out source destination

Chain OUTPUT (policy ACCEPT 12M packets, 2426M bytes)
pkts bytes target prot opt in out source destination

[orfeybg]

I changed my network card but problems remain. Some other ideas ?

[SilentStorm]

Does the affected User(s) see no Images at all or can they see a few but not others?
Also have Users who can see Avatars delete their Cache as mentioned by dante in Post #4 and afterwards have them reconnect and check if they can still see Avatars.

[orfeybg]

affected User(s) can see only own image and can upload files and delete own files. Users who can see avatars and try like Post #4 after reconect and check, users can see Avatars.