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  1. #1
    Join Date
    July 2014
    Posts
    4

    Exclamation Server keeps shutting down

    We are running a teamspeak server on a vps for about 30days, it was working fine then it started to shut down randomly.
    These are the specs for the VPS: processor: QEMU Virtual CPU version (cpu64-rhel6) 2.10Ghz
    installed memory (RAM): 768 MB (768 MB usable) System type: 64-bit Operating System TS server version:3.0.10.3 on Windows and we keep geting these error logs.
    |
    v
    Code:
    2014-07-14 10:59:30.335937|ERROR   |              |   | TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001
    2014-07-14 10:59:42.336914|ERROR   |              |   | TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001
    2014-07-14 10:59:42.349609|ERROR   |GetWanIP      |   | failed to retrieve WAN ip
    2014-07-14 11:23:52.359375|ERROR   |              |   | TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001
    2014-07-14 11:24:12.974609|ERROR   |              |   | TS3ANetwork::Connect failed error: 10060
    2014-07-14 11:24:12.974609|ERROR   |              |   | Unable to connect to primary address, trying secondary
    2014-07-14 11:24:24.974609|ERROR   |              |   | TS3ANetwork::ResolveHostName failed error
    2014-07-14 10:59:30.335937|ERROR   |              |   | TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001 for like 12312321 lines

  2. #2
    Join Date
    December 2009
    Location
    UK
    Posts
    769
    Everybody's seeing those entries in their logs, and they shouldn't be the cause of your shutdowns (at least, mine hasn't shut down, and I get the same entries in my log)

  3. #3
    Join Date
    July 2014
    Posts
    4
    Quote Originally Posted by Air SeaTac View Post
    Everybody's seeing those entries in their logs, and they shouldn't be the cause of your shutdowns (at least, mine hasn't shut down, and I get the same entries in my log)
    Well do you know what can cause this problem?

  4. #4
    Join Date
    December 2009
    Location
    UK
    Posts
    769
    Quote Originally Posted by Zavic View Post
    Well do you know what can cause this problem?
    Not without seeing the rest of your logs

  5. #5
    Join Date
    July 2014
    Posts
    4
    Quote Originally Posted by Air SeaTac View Post
    Not without seeing the rest of your logs


    Keeps spamming ResolveHostName so i had to Delete some

    Code:
    2014-07-15 16:16:45.158203|INFO    |ServerLibPriv |   | TeamSpeak 3 Server 3.0.10.3 (2014-01-01 16:28:39)
    2014-07-15 16:16:45.158203|INFO    |ServerLibPriv |   | SystemInformation: Windows Server 2008 R2 SP1 (7601) x64 (AMD or Intel) Binary: 64bit
    2014-07-15 16:16:45.173828|INFO    |DatabaseQuery |   | dbPlugin name:    SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2014-07-15 16:16:45.173828|INFO    |DatabaseQuery |   | dbPlugin version: 3.7.3
    2014-07-15 16:16:45.173828|INFO    |DatabaseQuery |   | checking database integrity (may take a while)
    2014-07-15 16:16:57.314453|ERROR   |              |   | TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001
    2014-07-15 16:17:18.361328|ERROR   |              |   | TS3ANetwork::Connect failed error: 10060
    2014-07-15 16:17:18.361328|ERROR   |              |   | Unable to connect to primary address, trying secondary
    2014-07-15 16:17:30.361328|ERROR   |              |   | TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001
    2014-07-15 16:17:30.361328|ERROR   |Accounting    |   | Unable to connect to accounting server
    2014-07-15 16:17:30.361328|INFO    |Accounting    |   | Licensing Information
    2014-07-15 16:17:30.361328|INFO    |Accounting    |   | type              : Non-profit
    2014-07-15 16:17:30.361328|INFO    |Accounting    |   | starting date     : Tue Feb 18 00:00:00 2014
    2014-07-15 16:17:30.361328|INFO    |Accounting    |   | ending date       : Mon Aug 18 00:00:00 2014
    2014-07-15 16:17:30.361328|INFO    |Accounting    |   | max virtualservers: 10
    2014-07-15 16:17:30.361328|INFO    |Accounting    |   | max slots         : 512
    2014-07-15 16:17:43.876953|INFO    |              |   | Puzzle precompute time: 13500
    2014-07-15 16:17:43.876953|INFO    |FileManager   |   | listening on 0.0.0.0:30033
    2014-07-15 16:17:55.876953|ERROR   |              |   | TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001
    2014-07-15 16:17:55.876953|ERROR   |              |   | Could not open default UDP connection for weblist
    2014-07-15 16:17:56.017578|ERROR   |VirtualSvrMgr |   | loading VirtualServer(1) failed to start, error: unable to bind network port
    2014-07-15 16:17:56.017578|INFO    |CIDRManager   |   | updated query_ip_whitelist ips: 127.0.0.1, 
    2014-07-15 16:17:56.017578|INFO    |Query         |   | listening on 0.0.0.0:10011
    2014-07-15 16:18:08.126953|ERROR   |              |   | TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001
    2014-07-15 16:18:29.158203|ERROR   |              |   | TS3ANetwork::Connect failed error: 10060
    2014-07-15 16:18:29.158203|ERROR   |              |   | Unable to connect to primary address, trying secondary
    2014-07-15 16:18:41.158203|ERROR   |              |   | TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001
    2014-07-15 16:38:40.548828|ERROR   |              |   | TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001
    2014-07-15 16:38:52.548828|ERROR   |              |   | TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001
    2014-07-15 16:39:04.548828|ERROR   |              |   | TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001
    2014-07-15 16:39:16.548828|ERROR   |              |   | TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001
    2014-07-15 16:39:28.548828|ERROR   |              |   | TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001
    2014-07-15 16:39:40.548828|ERROR   |              |   | TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001
    2014-07-15 16:39:52.548828|ERROR   |              |   | TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001
    2014-07-15 16:40:04.548828|ERROR   |              |   | TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001
    2014-07-15 16:40:16.548828|ERROR   |              |   | TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001
    2014-07-15 17:24:56.580078|ERROR   |              |   | TS3ANetwork::Connect failed error: 10060
    2014-07-15 17:24:56.580078|ERROR   |              |   | Unable to connect to primary address, trying secondary
    2014-07-15 18:18:28.548828|ERROR   |GetWanIP      |   | failed to retrieve WAN ip
    2014-07-15 18:30:59.205078|ERROR   |              |   | TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001
    2014-07-15 18:31:20.220703|ERROR   |              |   | TS3ANetwork::Connect failed error: 10060
    2014-07-15 18:31:20.220703|ERROR   |              |   | Unable to connect to primary address, trying secondary
    2014-07-15 18:31:32.220703|ERROR   |              |   | TS3ANetwork::ResolveHostName failed error: 11001 (No such host is known. ) 11001
    2014-07-15 18:31:32.220703|ERROR   |Accounting    |   | Could not connect to accounting server after multiple attempts, shutting down server

  6. #6
    Join Date
    July 2014
    Posts
    4
    Does any one know what can cause this problem???????

  7. #7
    Join Date
    April 2011
    Location
    Germany
    Posts
    1,266
    Have you tried reading the last line of the log?

  8. #8
    Join Date
    December 2009
    Location
    UK
    Posts
    769
    You're getting far more TS3ANetwork spam than I do, type 'nslookup accounting.teamspeak.com' (without the quotes) at a command prompt on the server & post the output

  9. #9
    Join Date
    April 2014
    Posts
    8
    Getting a similar issue, are you using OVH?

    Code:
    $ ping accounting.teamspeak.com -p2008                                          PATTERN: 0x2008
    PING accounting.teamspeak.com (128.65.210.118) 56(84) bytes of data.
    ^C
    --- accounting.teamspeak.com ping statistics ---
    113 packets transmitted, 0 received, 100% packet loss, time 112870ms

  10. #10
    Join Date
    December 2009
    Location
    UK
    Posts
    769
    Quote Originally Posted by alexgrist View Post
    Getting a similar issue, are you using OVH?

    Code:
    $ ping accounting.teamspeak.com -p2008                                          PATTERN: 0x2008
    PING accounting.teamspeak.com (128.65.210.118) 56(84) bytes of data.
    ^C
    --- accounting.teamspeak.com ping statistics ---
    113 packets transmitted, 0 received, 100% packet loss, time 112870ms
    That's not a similar issue at all, it's been widely reported on these forums that accounting.teamspeak.com doesn't respond to ping

  11. #11
    Join Date
    April 2011
    Location
    Germany
    Posts
    1,266
    Quote Originally Posted by Air SeaTac View Post
    You're getting far more TS3ANetwork spam than I do, type 'nslookup accounting.teamspeak.com' (without the quotes) at a command prompt on the server & post the output
    Well, all the servers I know of personally have stopped spamming those accounting errors since 1th of july. Around that time Teamspeak has moved "accouting.teamspeak.com" again... now it has a new IP and is part a new autonomous system.

  12. #12
    Join Date
    April 2014
    Posts
    8
    Well our teamspeak had this issue a few months ago, which got fixed. Now it's happening again, all firewall rules are exactly the same.

  13. #13
    Join Date
    August 2012
    Posts
    17
    So what's this mean?

    2014-07-19 03:58:06.819521|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.10.3 (2014-01-01 16:28:39)
    2014-07-19 03:58:06.820557|INFO |ServerLibPriv | | SystemInformation: Windows Server 2012 (9200) x64 (AMD or Intel) Binary: 64bit
    2014-07-19 03:58:06.838530|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2014-07-19 03:58:06.838530|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2014-07-19 03:58:06.846537|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2014-07-19 03:58:28.102480|ERROR | | | TS3ANetwork::Connect failed error: 10060
    2014-07-19 03:58:28.102480|ERROR | | | Unable to connect to primary address, trying secondary
    2014-07-19 03:58:49.662356|ERROR | | | TS3ANetwork::Connect failed error: 10060
    2014-07-19 03:58:49.669352|ERROR |Accounting | | Unable to connect to accounting server
    2014-07-19 03:58:49.669352|INFO |Accounting | | Licensing Information
    2014-07-19 03:58:49.669352|INFO |Accounting | | type : Non-profit
    2014-07-19 03:58:49.669352|INFO |Accounting | | starting date : Thu May 01 00:00:00 2014
    2014-07-19 03:58:49.669352|INFO |Accounting | | ending date : Sat Nov 08 00:00:00 2014
    2014-07-19 03:58:49.669352|INFO |Accounting | | max virtualservers: 10
    2014-07-19 03:58:49.669352|INFO |Accounting | | max slots : 512
    2014-07-19 03:58:53.527352|INFO | | | Puzzle precompute time: 3816
    2014-07-19 03:58:53.540355|INFO |FileManager | | listening on 0.0.0.0:30033
    2014-07-19 03:58:53.927676|INFO |CIDRManager | | updated query_ip_whitelist ips: 127.0.0.1, 223.27.25.23,
    2014-07-19 03:58:53.928438|INFO |Query | | listening on 0.0.0.0:10011
    2014-07-19 03:59:15.019765|ERROR | | | TS3ANetwork::Connect failed error: 10060
    2014-07-19 03:59:15.019765|ERROR | | | Unable to connect to primary address, trying secondary
    2014-07-19 03:59:36.018104|ERROR | | | TS3ANetwork::Connect failed error: 10060
    2014-07-19 04:06:46.726225|ERROR | | | TS3ANetwork::Connect failed error: 10060
    2014-07-19 04:06:46.726225|ERROR | | | Unable to connect to primary address, trying secondary
    2014-07-19 04:07:08.009446|ERROR | | | TS3ANetwork::Connect failed error: 10060

  14. #14
    Join Date
    August 2012
    Posts
    17
    no one knows, lol.. amazing.

  15. #15
    Join Date
    April 2011
    Location
    Germany
    Posts
    1,266
    Quote Originally Posted by Reverse7 View Post
    no one knows, lol.. amazing.
    Oh, I think a great deal of forum users know what this means. But as a long time user of this forum you get quite tired to answer the same question over and over again. You might want to use the forum search.

    Basicly your server has problems to connect to the central accounting facility of teamspeak, fix it and be happy.

    Ah, and don't ask how... just use search!

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