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  1. #1
    Join Date
    July 2014
    Location
    The Netherlands
    Posts
    8

    Avatars & Icons corrupt/damaged

    Hay everyone,

    I have a very strange issue I need help with. All the avatars and icons went corrupt/are damaged across all my TS servers.

    I made a video to illustrate the issue. I don't mind that I cannot use the files anymore, but I need to know the origin/source of the problem in order to prevent it from happening in the future.

    Video: https://www.youtube.com/watch?v=j5u6LaqUHj0

    System information:
    Brand: Synology
    Model Name: DS1513+
    CPU: INTEL Atom
    CPU clock rate: 2.13 GHz
    CPU cores: 2
    RAM: 2048MB
    OS: Linux Debian x86

    All files and data are saved on 4 (1TB) HDD's using RAID 5 and 1 hot spare.

    All help and suggestions are welcome, I am open to provide more information if requested.

    Thank you all in advance,

    Kind regards,
    Robert Sea

  2. #2
    Join Date
    July 2014
    Location
    The Netherlands
    Posts
    8
    Does anyone have any clue? Any idea or experience? Possible causes? Please let me know!

  3. #3
    Join Date
    June 2011
    Location
    Germany
    Posts
    4,368
    As the software already says, the file has been damaged by some text file conversion operations (e.g. ANSI<>UTF-8, Bin<>Ascii, Win<>Linux). Without original and corrupted file for conversion, it's hard to say. Did you copy/backup/restore the server before this started?

  4. #4
    Join Date
    July 2014
    Location
    The Netherlands
    Posts
    8
    Well, I recently switched from Ubuntu to Debian. Since it is both Linux based that shouldnt be a issue?

  5. #5
    Join Date
    June 2011
    Location
    Germany
    Posts
    4,368
    Yes. You simply failed to use FTP, SSH, tar or something like that properly.

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