NPL license expired before expiration date

[volt123]

Hi,
I have and interesting problem. I have a NPL licence issued May 1st 2014 and valid to November 6th 2014. Today after about 250 days of uptime my TS3 server crashed. Logs reveal the problem is an error which usually pops up if the licence has expired:

Server() error while starting servermanager, error: license date not ok

Im wondering why did it crash if no one was touching it and especially why is it showing that the licence has expired.
AFAIK even if there was something wrong with date (server date is valid) shouldn't the license be renewed for another 6 months?

[ANR Daemon]

Please show complete log message.

[volt123]

2014-09-04 21:25:24.990358|INFO    |ServerLibPriv |   | TeamSpeak 3 Server 3.0.10.1 (2013-11-08 11:09:56)
2014-09-04 21:25:25.025458|INFO    |ServerLibPriv |   | SystemInformation: Linux 3.8.0-29-generic #42~precise1-Ubuntu SMP Wed Aug 14 15:31:16 UTC 2013 i686 Binary: 32bit
2014-09-04 21:25:25.039450|INFO    |DatabaseQuery |   | dbPlugin name:    SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
2014-09-04 21:25:25.041862|INFO    |DatabaseQuery |   | dbPlugin version: 3.7.3
2014-09-04 21:25:25.046073|INFO    |DatabaseQuery |   | checking database integrity (may take a while)
2014-09-04 21:25:25.806664|ERROR   |Accounting    |   | License ID: 315524 expired
2014-09-04 21:25:25.806711|ERROR   |ServerLibPriv |   | Server() error while starting servermanager, error: license date not ok

This is my license:

type         : Nonprofit
start date   : Thu May  1 00:00:00 2014
end date     : Thu Nov  6 00:00:00 2014
max. virtual servers: 10
max. slots   : 512
description  : TeamSpeak 3 Non-Profit License

[Ahmed]

Q: My NPL expired and it did not automatically renew. What can I do?
A: You may request a manual renewal by submitting a ticket. There is no guarantee that a new license will be reissued.

please read: http://forum.teamspeak.com/showthread.php/92762

[volt123]

please read: http://forum.teamspeak.com/showthread.php/92762

I have already read this. My license did not exeed the expiration date and also was not blacklisted. If a license was given to me, than why suddenly it was cancelled without noticing me, can Teamspeak do something like that?

[Ahmed]

maybe it got revoked or something
anyway licensing/sales support is provided only on http://sales.teamspeakusa.com/ you won't get any help here about this subject

[volt123]

maybe it got revoked or something
anyway licensing/sales support is provided only on http://sales.teamspeakusa.com/ you won't get any help here about this subject

Thanks for help. I have written a ticket 10 hours before posting here. I was just wondering if you guys can tell me something more about my problem or if there is anyone with the same problem.

I still think they would notice me somehow if the license would get revoked and I would get an error if it was blacklisted. Anyways, Ill post an update when I get an answer from support.

[nixsy]

Hi all.
ERROR |Accounting | |License ID: 522703 expired
ERROR |ServerLibPriv | |Server() error while starting servermanager, error: license date not ok




BUT



type : Non-Profit License
start date : Sat Dec 9 00:00:00 2017
end date : Tue May 22 00:00:00 2018
max. virtual servers: 10
max. slots : 512
description : TeamSpeak 3 Non-Profit License



Help, please...

[dante696]

Expired can have 2 reasons.

Your license can expire via End Date OR when your license got revoked.
Only our Sales department can help/answer here.

Please create a NPL ticket here

[Norman1402]

Guten Tag ich benutze VPS CentOS 7 64bit und habe TeamSpeak³ mit einer NPL Lizenz installiert nur diese wird nach einer ungewissen Zeit komplet DOWN geschaltet.

Kann mir einer Helfen die LOGS werde ich hier beifügen

[dante696]

Deine Lizenz ist ungültig oder wurde widerrufen.

Bitte erstelle ein NPL ticket hier

[iStinger]

My NPL key expired without warning, while it was being used. Can I get it renewed?