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  1. #1
    Join Date
    October 2014
    Posts
    6

    [RESOLVED] Getting disconnected from server

    How is this thread marked resolved. Its the farthest thing from it.

    Same problem for me as well as hundreds of others on these forums.

    [!!!! UPDATED - 10/10/14 !!!!]
    Turns out for me it was a router issue (Netgear N300 crapped out after 3 years so don't buy one).

    Connection drops randomly and can't reconnect for a good few minutes.

    It resolves hostname just can't connect.

    <19:15:12> Trying to resolve hostname [serverip]
    <19:15:16> Trying to connect to server on [serverip]

    checked - Windows Firewall = only protection i have and I have TeamSpeak 3 Client allowed on private and public networks.
    checked - Windows Firewall Advanced Settings = as stated above - Inbound Rules for TeamSpeak 3 Client are set to allow on "All" network types (Domain, Public, and Private) for both TCP and UDP.
    checked - Running TeamSpeak 3 Client ("C:\Program Files\TeamSpeak 3\ts3client_win64.exe") as system administrator.
    checked - Voice is set to 6 - 5.7 KiB/s
    checked - i can ping the server just fine under cmd "ping serverip" after i drop connection - just can't get TeamSpeak Client to connect to it. i get 83 ms - which is better than voice.teamspeak.com
    checked - I can turn right around and connect to voice.teamspeak.com no problem when this happens. Its just the Windows server that dropped the connection. I can actually also connect to another server on the same ip just a different port.
    checked - UDP checksum offload is unchecked (disabled) on my network adapter.
    checked - router DDoS protection disabled. no flood protection.

    what gives?

    Here is the client log captured even though it is completely useless in this situation...

    Code:
    10/9/2014 18:29:35	ClientUI	Info	Connect status: Connecting	
    10/9/2014 18:29:35	PktHandler	Devel	Puzzle solve time: 14	
    10/9/2014 18:29:35	ClientUI	Info	Connect status: Connected	
    10/9/2014 18:29:35	ClientUI	Info	Connect status: Establishing connection	
    10/9/2014 18:29:35	ClientUI	Info	Connect status: Connection established	
    10/9/2014 18:29:35	PermManager	Info	Loading permissions from cache	
    10/9/2014 18:44:28		Info	Memory usage: 76.34 MiB	
    10/9/2014 18:53:33	SCHandler	Warning	Got command data while disconnected, dropping	
    10/9/2014 18:53:33	ClientUI	Info	Connect status: Disconnected	
    10/9/2014 18:53:33	ClientUI	Info	Connection lost, want autoreconnect = 1	
    10/9/2014 18:53:33	Bookmarks	Info	Disconnect, total time: 1438 - 7032	
    10/9/2014 18:53:34	ClientUI	Info	Autoreconnecting	
    10/9/2014 18:53:34	ClientUI	Info	Connect to server: tsks1.vilayer.com	
    10/9/2014 18:53:34	ClientUI	Info	Trying to resolve tsks1.vilayer.com	
    10/9/2014 18:53:34	TSDNS	Info	DNS resolve successful, "tsks1.vilayer.com"=173.208.190.202	
    10/9/2014 18:53:34	TSDNS	Info	SRV DNS resolve unsuccessful for "_ts3._udp.tsks1.vilayer.com"	
    10/9/2014 18:53:35	ClientUI	Info	Lookup finished: 173.208.190.202 10001 tsks1.vilayer.com 0 0	
    10/9/2014 18:53:35	ClientUI	Info	Resolve successful: 173.208.190.202:10001	
    10/9/2014 18:53:35	ClientUI	Info	Blacklist check ok	
    10/9/2014 18:53:35	ClientUI	Info	Initiating connection: 173.208.190.202:10001 tsks1.vilayer.com	
    10/9/2014 18:53:35	ClientUI	Info	Connect status: Connecting	
    10/9/2014 18:53:40	ClientUI	Info	Connect status: Disconnected	
    10/9/2014 18:53:40	ClientUI	Info	Failed to connect to server, want autoreconnect = 1	
    10/9/2014 18:53:41	ClientUI	Info	Autoreconnecting
    Last edited by zdanman; October 10th, 2014 at 10:08 PM.

  2. #2
    Join Date
    September 2012
    Posts
    6,076
    looks like some protection on the server side of things gets angry at you then blocks you for a certain time.
    When sending PMs please make sure to include a reference link to the thread in question in the body of your message.

  3. #3
    Join Date
    October 2014
    Posts
    6
    Quote Originally Posted by Chris View Post
    looks like some protection on the server side of things gets angry at you then blocks you for a certain time.
    ... on every Windows server? I'm not doing anything abnormal that I know of?

    I moved my discussion to a new thread in a more appropriate section...
    forum.teamspeak.com/showthread.php/104458

    Why DOES MY THREAD KEEP GETTING DELETED? very disrespectful and very shady. what are you people hiding?

    edit by mod
    There is no need for triple threads with same content. It was the same content from your first post.
    We don't want to answer in different thread to the same topic from the same user.
    Last edited by dante696; October 10th, 2014 at 12:57 PM. Reason: merged - answered

  4. #4
    Join Date
    October 2014
    Posts
    6
    cool... thought i was helping by moving it to a Windows server thread .... others are having this problem and might not look here... but anyway...

    tried uninstalling and wiping TeamSpeak installation, redownloading, and fresh installing... still kicks after 10 minutes.

  5. #5
    Join Date
    June 2008
    Posts
    17,798
    This has nothing to do with the operation system from the server, if each of this hosted machines do have different hardware and firewall.

    It's a normal connection problem from or to the server.

    I have 2 external users connected to my windows server and none of them got disconnected.
    Name:  windows server.png
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    When sending me private messages: Please make sure to include reference link to your forum thread or post.

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  6. #6
    Join Date
    October 2014
    Posts
    6
    Quote Originally Posted by dante696 View Post
    It's a normal connection problem from or to the server.
    so like u say it is a normal problem people are having and so since this happens everytime - 10 minutes after I join a Windows hosted server - why is it not fixed?

    My clan and I have been using TS for over 5 years and I've never had this problem till about a month ago. I can't think of anything different about my computer except updating TS.

    How would I go about diagnosing this on the low-level to figure out what is actually the problem? I have Wireshark. Is there a way I could use that?

  7. #7
    Join Date
    June 2011
    Location
    Germany
    Posts
    4,325
    He said connection problem. This has nothing to do with TS at all. Please ask your ISP. Noone in this forum can help you.

  8. #8
    Join Date
    October 2014
    Posts
    6
    Thanks for the reply. I'm curious. If I have two simultaneous TS connections and one drops connection and the other is still good, then is it still an ISP problem?

  9. #9
    Join Date
    October 2014
    Posts
    6
    I think I'm in luck. I did as you said and called the ISP. My connection goes to the modem then to a Netgear N300 wireless router then to my computer via ethernet. They suggested doing away with the router and just connecting straight to the CenturyLink modem (PK5001Z).

    So far its been 37 minutes with no drop! (crossing my fingers tight!).

    So basically, don't buy a Netgear N300 router as it only lasts 3 years.

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