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  1. #1
    Join Date
    December 2010
    Location
    earth
    Posts
    35

    Complaints deleted automatically?

    I have noticed both the complaint list and ban list disappearing when no one has removed the records.

    The complaint list seems to disappear sooner than the ban list.

    I have been with two hosting services with the same issue. I'm now on a colo and experiencing the same issues.

  2. #2
    Join Date
    June 2011
    Location
    Germany
    Posts
    4,371
    Complaints last while both, invoker and target, are online. I think you can also set a time limit in the server settings. Bans run out after the timespan you entered when you banned someone.

  3. #3
    Join Date
    May 2006
    Location
    Europe/Czech Rep.
    Posts
    1,616
    Quote Originally Posted by numma_cway View Post
    Complaints last while both, invoker and target, are online. I think you can also set a time limit in the server settings. Bans run out after the timespan you entered when you banned someone.
    NO ! Complains do not disappear when the target disconnects.

    Complains have different settings that influence for
    - how long complain is valid
    - how many of them you need to tranform that into a ban
    - how long the ban will be

    For these settings look into Edit virtual server > Misc > Complain.
    Removal time is what influences how long complain is valid(unless you grant the person making complains to remove his own, and he decides to remove it on his own).

    I utilize them because to me it is same as granting someone ban power while, more people have to agree this person needs to be banned... Therefore ban can't be done solo. Negative side effect is that they can't select for how long person get banned, but that is non-issue for me.

  4. #4
    Join Date
    January 2013
    Posts
    21
    I have noticed on our server the max number you can do on the Complaint List Removal Time is 3600 seconds.

    That is equal to 60 minutes.. I have tried setting this value to 0, but all that does is immediately remove the complaint when it is filed.

    Is there anyway to fix this?

  5. #5
    Join Date
    April 2011
    Location
    Germany
    Posts
    1,266
    Perhaps you lack the permission to do so? I can set the value to 9.999.999 sec (115 days) on my server without any difficulty-

  6. #6
    Join Date
    January 2013
    Posts
    21
    I have the highest permissions. It doesn't go any higher.

    We do have a NPO license though. Not sure if that matters?

  7. #7
    Join Date
    April 2011
    Location
    Germany
    Posts
    1,266
    My server runs with NPL and as said I get set the value without any problem to 152 days.
    I don't know why you can't.

  8. #8
    Join Date
    October 2013
    Location
    Germany
    Posts
    150
    Yeah! There should be no problem setting the value to 9.999.999 seconds.

  9. #9
    Join Date
    January 2013
    Posts
    21
    Hey, thanks guys. Our IT guy figured it out.

  10. #10
    Join Date
    March 2015
    Posts
    4

    Complaints deleted automatically?

    Hey Guys,

    I got a Problem, all the Complaints which i've created or my Member have created on our TeamSpeak Server, are deleted automatically after a few Hours....Is that normal? Can i change the "Time" until they're deleted? And if yes, how?

    Sry for my bad English..

    greez pdX novice
    Last edited by dante696; March 3rd, 2015 at 12:04 PM. Reason: merged, hello forum search feature

  11. #11
    Join Date
    March 2015
    Posts
    4
    Quote Originally Posted by Tomas View Post
    NO ! Complains do not disappear when the target disconnects.

    Complains have different settings that influence for
    - how long complain is valid
    - how many of them you need to tranform that into a ban
    - how long the ban will be

    For these settings look into Edit virtual server > Misc > Complain.
    Removal time is what influences how long complain is valid(unless you grant the person making complains to remove his own, and he decides to remove it on his own).

    I utilize them because to me it is same as granting someone ban power while, more people have to agree this person needs to be banned... Therefore ban can't be done solo. Negative side effect is that they can't select for how long person get banned, but that is non-issue for me.

    Thanks very much, i set the time now to "9999999"(117 days)

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