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  1. #1
    Join Date
    June 2015
    Posts
    2

    Cant connect to ts3.rise-gaming.com but i can connect to other teamspeak servers.

    I cant connect to ts3.rise-gaming.com but i can connect to other teamspeak servers, i know it is not an issue on the servers side as other players are in the teamspeak server, what can i do?

  2. #2
    Join Date
    January 2010
    Location
    El Prat de Llobregat (Barcelona, Spain)
    Posts
    2,698
    Quote Originally Posted by shadeyz View Post
    I cant connect to ts3.rise-gaming.com but i can connect to other teamspeak servers, i know it is not an issue on the servers side as other players are in the teamspeak server, what can i do?
    You should include your client log, when the connection fails.
    Tools --> Client log

  3. #3
    Join Date
    June 2015
    Posts
    2
    Hi, thanks for getting to me.

    This is my client log

    07/06/2015 20:33:48 ClientUI Info Connect to server: ts3.rise-gaming.com
    07/06/2015 20:33:48 ClientUI Info Trying to resolve ts3.rise-gaming.com
    07/06/2015 20:33:48 TSDNS Info SRV DNS resolve unsuccessful for "_ts3._udp.ts3.rise-gaming.com"
    07/06/2015 20:33:48 TSDNS Info No SRV TSDNS found at "_tsdns._tcp.rise-gaming.com"
    07/06/2015 20:33:48 TSDNS Info DNS resolve successful, "ts3.rise-gaming.com"=192.99.244.18
    07/06/2015 20:33:48 TSDNS Info TSDNS found at "ts3.rise-gaming.com" and queried successfully. Result: 63.251.20.99:16320
    07/06/2015 20:33:48 ClientUI Info Lookup finished: 63.251.20.99 16320 ts3.rise-gaming.com 1 0
    07/06/2015 20:33:48 ClientUI Info Resolve successful: 63.251.20.99:16320
    07/06/2015 20:33:48 ClientUI Info Blacklist check ok
    07/06/2015 20:33:48 ClientUI Info Initiating connection: 63.251.20.99:16320 ts3.rise-gaming.com
    07/06/2015 20:33:48 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
    07/06/2015 20:33:48 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
    07/06/2015 20:33:48 Windows Audio Session Debug WAS:penDevice-enter
    07/06/2015 20:33:48 Windows Audio Session Debug WAS Buffer size: 896
    07/06/2015 20:33:48 Windows Audio Session Debug WAS:penDevice-leave
    07/06/2015 20:33:48 Windows Audio Session Debug WAS::startDevice-enter
    07/06/2015 20:33:48 Windows Audio Session Debug WAS::startDevice-leave
    07/06/2015 20:33:48 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - enter
    07/06/2015 20:33:48 Windows Audio Session Devel DeviceDeleteList::waitForDeletes - leave
    07/06/2015 20:33:48 Windows Audio Session Debug WAS:penDevice-enter
    07/06/2015 20:33:48 Windows Audio Session Debug WAS Buffer size: 896
    07/06/2015 20:33:48 Windows Audio Session Debug WAS:penDevice-leave
    07/06/2015 20:33:48 PreProSpeex Info Speex version: speex-1.2beta3
    07/06/2015 20:33:48 Windows Audio Session Debug WAS::startDevice-enter
    07/06/2015 20:33:48 Windows Audio Session Debug WAS::startDevice-leave
    07/06/2015 20:33:48 ClientUI Info Connect status: Connecting
    07/06/2015 20:33:53 ClientUI Info Connect status: Disconnected
    07/06/2015 20:33:53 ClientUI Info Failed to connect to server, want autoreconnect = 0

  4. #4
    Join Date
    January 2010
    Location
    El Prat de Llobregat (Barcelona, Spain)
    Posts
    2,698
    Quote Originally Posted by shadeyz View Post
    07/06/2015 20:33:48 TSDNS Info TSDNS found at "ts3.rise-gaming.com" and queried successfully. Result: 63.251.20.99:16320
    07/06/2015 20:33:48 ClientUI Info Lookup finished: 63.251.20.99 16320 ts3.rise-gaming.com 1 0
    07/06/2015 20:33:48 ClientUI Info Resolve successful: 63.251.20.99:16320
    07/06/2015 20:33:48 ClientUI Info Blacklist check ok
    07/06/2015 20:33:48 ClientUI Info Initiating connection: 63.251.20.99:16320 ts3.rise-gaming.com
    Your PC resolves the final IP and port correctly but the TS3 client can't connect --> if this is the only server you can't connect then ask to its admin or hoster about the fact the hosting firewall could be blocking your public IP (this is not a ban from the TS3 server, it's access blocked by the firewall or iptables or similar in the hosting side).

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