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  1. #1
    Join Date
    August 2015
    Posts
    1

    Teamspeak Crashing choosing icon, avatar, file or moving users on a Dell / Alienware

    Hello there!

    I've been plagued with a bit of an issue as of late, and not quite sure how to resolve it.
    For some reason, Ts3 crashes when changing my avatar, or attempting to, that is.

    Upon clicking "Change Avatar", i'm prompted with choosing it, about 3 seconds after, bam, it crashes, whether I click something within my system window (C:/User/Desktop, etc), or whether I just wait, it'll crash.

    I've no idea as how to fix this, fresh reinstalls, scans, pretty much nothing has proven to solve this, and even the 3.0.17 update failed to help this.

    If anyone has a suggestion, or can help me, that'd be great.

    Respond when you may,
    -Greedy
    Last edited by dante696; September 14th, 2015 at 02:40 PM. Reason: merged

  2. #2
    Join Date
    January 2010
    Location
    USA
    Posts
    33

    Teamspeak Crashing choosing icon or avatar on a Dell / Alienware


    TeamSpeak keeps crashing to desktop when I try to import my ID I'm using Windows 10 home on a Dell Inspiron 3541 teamspeak ver 3.0.17

  3. #3
    Join Date
    June 2008
    Posts
    18,117
    Please deactivate or deinstall Dell's / Alienware's backup software.
    This software (which uses a DBROverlayIconBackuped.dll) does crash our clients when you want to do anything with files on your hard drive.

    Or do not upload icons, avatar, identity, files at all when you still want to use the backup software.
    Last edited by dante696; February 8th, 2017 at 09:40 AM.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  4. #4
    Join Date
    September 2015
    Posts
    2

    Teamspeak crash on me

    I have windows 10 and when i want to set my avatar it ends up crash and tell me it stop working so then it close. I try different friends server and still happen i have the most update teamspeak 3 and i sent the dump file with that automatic thing asking me to.Not sure if reinstall it will fix it or what.I just hope if i do i don't lose my server assign group on different ts server for games.
    Last edited by gungongar; September 4th, 2015 at 06:22 AM.

  5. #5
    Join Date
    January 2013
    Location
    Thüringen
    Posts
    334
    The Developer will hard work on the Crash Problems too

  6. #6
    Join Date
    September 2012
    Posts
    6,076
    Remove or disable Dell Backup / Alien Respawn. These applications are known for crashing our client in certain configurations when accessing the local file system through the "select file dialog".
    When sending PMs please make sure to include a reference link to the thread in question in the body of your message.

  7. #7
    Join Date
    September 2015
    Posts
    2

    Alienware/Dell computer

    I went and notice i had a update for AlienRespawn had a update for windows 10 if you have a problem like me see if there a update now i when i click set avatar it don't crash on me i haven't set one just but mostly when i would set one and the file would open to pick something it would then crash.

  8. #8
    Join Date
    September 2015
    Posts
    1

    TeamSpeak Client crashes after trying to modify avatar

    Whenever I try to change my avatar, or add icons the TeamSpeak client crashes, I tried reinstalling TeamSpeak but without success
    Last edited by dante696; September 13th, 2015 at 06:07 PM. Reason: merged

  9. #9
    Join Date
    June 2008
    Posts
    18,117
    Quote Originally Posted by GamingEnergyFDD
    how can I solve it, cause the .dll that teamspeak uses is used by Dell Backup and Recovery
    TeamSpeak does not use the DBROverlayIconBackuped.dll. It is used from Dells backup software.
    It's the backup software accesing TeamSpeak with that dll while you want to do something with files on your hard drive.

    We are working on a solution (we try to find a way to solve this), but till there is none do what i said in post #3.
    Last edited by dante696; September 19th, 2015 at 02:43 PM.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  10. #10
    Join Date
    September 2015
    Posts
    1

    Client crashes when changing avatar

    Hello People,

    Each time I want to Change my Avatar in TeamSpeak3 it just crashes and gives me this messsage:
    http://puu.sh/kfRIY/7400d6cbbc.png

    dont know what i can do, so i gope anybody here can help me.

    I'm using client Version 3.0.16, cause 3.0.17 is causing my pc to freeze.

    Thank you guys for the help

    Schlayder
    Last edited by dante696; September 19th, 2015 at 02:41 PM. Reason: merged

  11. #11
    Join Date
    June 2014
    Posts
    2

    Client crashing when trying to Upload Icon.

    I go into Server Groups to try and Upload an Icon to a Server Group. I hit the Upload Button, the file thing opens. Then the TS crashes.
    Last edited by dante696; October 6th, 2015 at 07:18 AM. Reason: merged

  12. #12
    Join Date
    October 2015
    Posts
    1

    Can not upload an icon! need help!

    I am Server Admin on my Teamspeak and i want to upload an icon for example for a channel,if i press the button upload, my teamspeak crashes after a few seconds, i tried it a few times now and it does not work...
    I also reinstalled Teamspeak and still Teamspeak crashes every time im trying to upload an icon
    Last edited by dante696; October 16th, 2015 at 07:55 AM. Reason: merged

  13. #13
    Join Date
    October 2015
    Posts
    1

    Crash on uploading to servers

    I have a big problem. When ever i try to upload an icon or file onto a teamspeak server my ts crashed. i have uninstalled teamspeak and downloaded it thinking it was that problem but nope it didn't work it was a clean install. thing is this only happens on my laptop but not my desktop and they both have the same client.

    i am not sure on how to find my error log so if someone could tell me i will post the log in here.
    Last edited by dante696; October 29th, 2015 at 07:43 AM. Reason: merged

  14. #14
    Join Date
    November 2015
    Posts
    2

    TS3 Random Crashing for multiple reasons

    So, I'm running on Windows 7 Pro. I've done a clean install today and it still hasn't fixed my issue. I can't click and drag as it freezes and closes my TS, I also can't Export my ID, and I can't open file browser. All those features of Team speak crash my client and I have no idea why. There could still be more things that cause it to crash, however those are the only three I've encountered so far. If anyone has a fix it all, PLEASE let me know as these are features that I commonly use and cannot use any more.
    Last edited by dante696; November 9th, 2015 at 07:28 AM. Reason: merged

  15. #15
    Join Date
    November 2015
    Posts
    1

    avatar problems

    I too cannot upload an avatar without the client crashing out, and when I try to get said Log you guys want, it is empty. Any way to fix the issue at all? Or is the new version of TS3 broken for me? I see my other members switching avatars around as they please. While I crash if I try to set one at all.....
    Last edited by dante696; November 10th, 2015 at 08:09 AM. Reason: moved!

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