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  1. #1
    Join Date
    September 2015
    Posts
    3

    Server does not accpet license

    Hello. I have a non-commercial license, but because of the accidents of my virtual server, I several times had to reinstall the system on the same IP. Now I do not have access to e-mail which recorded the license. I saved the file "licensekey.dat" with my data and the token, but the server does not accept it and stops. Show you how to restore your server Teamspeak 3.
    This is first run
    2013-11-13 02:26:36.626666|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.10 (2013-09-27 10:13:58)
    2013-11-13 02:26:36.626899|INFO |ServerLibPriv | | SystemInformation: Linux 2.6.32-042stab081.8 #1 SMP Wed Oct 23 16:32:28 MSK 2013 i686 Binary: 32bit
    2013-11-13 02:26:36.626931|INFO |ServerLibPriv | | Using hardware aes
    2013-11-13 02:26:36.647451|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2013-11-13 02:26:36.660015|INFO |DatabaseQuery | | dbPlugin version: 3.7.3
    2013-11-13 02:26:36.668358|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2013-11-13 02:26:37.330712|INFO |Accounting | | Licensing Information
    2013-11-13 02:26:37.330762|INFO |Accounting | | type : Non-profit
    2013-11-13 02:26:37.330803|INFO |Accounting | | starting date : Tue Nov 12 00:00:00 2013
    2013-11-13 02:26:37.330828|INFO |Accounting | | ending date : Mon May 12 00:00:00 2014
    2013-11-13 02:26:37.330848|INFO |Accounting | | max virtualservers: 10
    2013-11-13 02:26:37.330868|INFO |Accounting | | max slots : 512
    2013-11-13 02:26:51.526034|INFO | | | Puzzle precompute time: 14160
    2013-11-13 02:26:51.526623|INFO |FileManager | | listening on 0.0.0.0:30033
    2013-11-13 02:26:51.593408|INFO |CIDRManager | | updated query_ip_whitelist ips: 127.0.0.1,
    2013-11-13 02:26:51.593822|INFO |Query | | listening on 0.0.0.0:10011
    2013-11-13 13:27:29.327783|ERROR |StringHelp | | Error during iconv: Invalid or incomplete multibyte or wide character
    2013-11-13 18:52:17.123727|ERROR | | | TS3ANetwork::ResolveHostName failed error: -3 (Temporary failure in name resolution) 11
    2013-11-13 18:54:22.909247|INFO | | | Increased protection level to: 1
    2013-11-13 18:55:27.701443|INFO | | | Decreased protection level to: 0
    2013-11-14 00:50:06.765774|INFO |ServerMain | | Received signal SIGTERM, shutting down.
    last run
    2015-09-17 14:12:35.746860|INFO |ServerLibPriv | | TeamSpeak 3 Server 3.0.11.3 (2015-04-13 13:26:31)
    2015-09-17 14:12:35.747130|INFO |ServerLibPriv | | SystemInformation: Linux 3.16.0-4-amd64 #1 SMP Debian 3.16.7-ckt11-1+deb8u3 (2015-08-04) x86_64 Binary: 64bit
    2015-09-17 14:12:35.748013|INFO |DatabaseQuery | | dbPlugin name: SQLite3 plugin, Version 2, (c)TeamSpeak Systems GmbH
    2015-09-17 14:12:35.748153|INFO |DatabaseQuery | | dbPlugin version: 3.6.21
    2015-09-17 14:12:35.748524|INFO |DatabaseQuery | | checking database integrity (may take a while)
    2015-09-17 14:12:36.108188|INFO |Accounting | | Licensing Information
    2015-09-17 14:12:36.108385|INFO |Accounting | | type : Non-profit
    2015-09-17 14:12:36.108495|INFO |Accounting | | starting date : Sun May 10 00:00:00 2015
    2015-09-17 14:12:36.108590|INFO |Accounting | | ending date : Thu Nov 12 00:00:00 2015
    2015-09-17 14:12:36.108699|INFO |Accounting | | max virtualservers: 10
    2015-09-17 14:12:36.108782|INFO |Accounting | | max slots : 512
    2015-09-17 14:12:37.501548|INFO | | | Puzzle precompute time: 1380
    2015-09-17 14:12:37.501924|ERROR |FileManager | | bind() failed: 98
    2015-09-17 14:12:37.501981|ERROR |FileManager | | bind failed on 0.0.0.0:30033
    2015-09-17 14:12:37.533975|INFO |CIDRManager | | updated query_ip_whitelist ips: 127.0.0.1,
    2015-09-17 14:12:37.534446|ERROR |Query | | bind failed on 0.0.0.0:10011
    I am willing to provide information, but do not know how and where to look.
    Last edited by jmcop; September 17th, 2015 at 03:26 PM.

  2. #2
    Join Date
    June 2008
    Posts
    18,151
    Please follow these steps in order
    1. Read your server logs first! No logs from you = no help from us.
    2. And then decide if you need to recover the license file via mail http://npl.teamspeakusa.com/ts3npl.php?page=resend or if you only need to wait 2 hours before you start the server.
    3. Contact sales if step 1 and 2 does not help. Because we can not help either.

    Please do not create multiple threads with same senseless topic!
    Last edited by dante696; November 23rd, 2015 at 12:53 PM.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  3. #3
    Join Date
    September 2015
    Posts
    3
    Quote Originally Posted by dante696 View Post
    Please follow these steps in order
    1. Read your server logs first! No logs from you = no help from us.
    I corrected my message, but do not know is that whether or not

  4. #4
    Join Date
    June 2011
    Location
    Germany
    Posts
    4,350
    Quote Originally Posted by dante696 View Post
    1. Read your server logs first! No logs from you = no help from us.
    Important words highlighted.

  5. #5
    Join Date
    December 2004
    Location
    RF
    Posts
    3,006
    Your license is correctly recognized, but you have another server running on the same system on these ports.

  6. #6
    Join Date
    September 2015
    Posts
    3

    Thank you for your non-indifference.

    Thanks for the help! I reset the system completely and clean server installed Teamspeak 3 it worked.

  7. #7
    Join Date
    October 2015
    Posts
    1

    licensekey.dat

    Have a problem

    I was reinstall my TS3 server today.. And now my licensekey.dat dosent work.
    Can any one tell me why its not working anymore??
    The server wont start up when i have the license file on the servfer.. And i cant log on the server. Only if i remove the file i can log in on the server..

    // Jesper
    Last edited by dante696; October 5th, 2015 at 08:29 AM. Reason: merged / same for you "no logs = no help"

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