I want to join a server made by one of my friends. I can't join it and I have never been able to join it before. I tried connecting by using the IP: 45.63.4.133:9987 and by using: ts3.renegade-gaming.com. my firewall is disabled.

log:
https://gyazo.com/d55c9825c31bd301ce9d4837a3855342

everyone can connect to the server but me. i can join other servers just fine. if you need any additional information from me please ask.