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  1. #1
    Join Date
    March 2016
    Posts
    1

    TS3 can't connect (Killer Network card)

    Hello,

    I got the following problem: Since yesterday i cannot connect to any Teamspeak3 Server anymore (It just worked fine for about 2 Years). I just got a Teamspeak discounnect and I couldnt connect anymore afterwards. It wont even connect to the public Teamspeak Server. Im googleing for 3h now and I'm getting frustrated.

    Here are the things I already tried:

    - Computer restart
    - Turning off firewall
    - Reinstalling
    - Resetting my system
    - Checked my anti virus programs
    - using the application as admin
    - using Lan/wLan

    Nothing of these worked. I highly doubt that any ports are blocked. Im using a Laptop and tried connecting to teamspeak from different networks. Every network worked fine prior yesterday. Now no one workes.

    I got a Killer-Wireless-N1202 Adapter (and hate it..) I read that it can be the reason for problems like that but I checked every sollution about it I was able to find - nothing worked. Even reinstalled it.

    Im not sure where to find the exactly Ts3 - Log and which information out of the log I would need to post here.
    Oh, and sry for my bad English.

  2. #2
    Join Date
    June 2008
    Posts
    17,941
    Yes we also had bad experience using a network card from Killer.
    The public test server is down (don't know why atm). So this Test does not count ;D

    Your client logs are under "Tools -> Client log".

    http://forum.teamspeak.com/threads/9...of-information
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  3. #3
    Join Date
    November 2016
    Posts
    2

    Can't connect to any servers.

    Hello!

    I recently got a problem with teamspeak, i cant connect to any servers any more. It worked just fine a couple of days ago, i havnt done any changes to my computer since then. I can ping and nslookup the servers just fine.

    I have tried this:

    Turned windows firewall and custom firewall off.
    Running ts3 client as administrator.
    Uninstalled teamspeak and manually removed the remaining files under %appdata% and reinstalled everything again.
    Teamspeak works on my laptop which is connected to the same router, this would exclude any port problems on my router.
    Flushed dns, changed dns to 8.8.8.8 and 8.8.4.4, released and renewed ip address, restarted modem and computer 10 times.
    Also checked my killer network if it somehow blocked network usage for teamspeak with the network limit feature but it doesnt.



    Pasted logfile, i hope its readable.
    ================================================== =====================================

    2016-11-12 15:13:25.678918|INFO | | |TeamSpeak 3 Client 3.0.19.4 (2016-07-14 10:16:58)
    2016-11-12 15:13:25.678918|INFO | | |SystemInformation: Windows 7 (7600) x64 (AMD or Intel) Binary: 64bit
    2016-11-12 15:13:25.678918|INFO | | |Using hardware aes
    2016-11-12 15:13:25.700995|DEBUG |Direct Sound | |setting timer resolution to 1ms
    2016-11-12 15:13:25.729050|ERROR |SoundBckndIntf| |C:/Program Files/TeamSpeak 3 Client/soundbackends/directsound_win64.dll error: NO_DEFAULT_FOUND
    2016-11-12 15:13:25.729050|ERROR |SoundBckndIntf| |C:/Program Files/TeamSpeak 3 Client/soundbackends/directsound_win64.dll error: NO_DEFAULT_FOUND
    2016-11-12 15:13:25.738073|ERROR |Windows Audio Session| |ERROR (-107 -2147023728): Element not found.
    2016-11-12 15:13:25.738073|ERROR |SoundBckndIntf| |C:/Program Files/TeamSpeak 3 Client/soundbackends/windowsaudiosession_win64.dll error: GETTING_DEFAULTAUDIOENDPOINT
    2016-11-12 15:13:25.765149|INFO | | |Loading plugin: clientquery_plugin
    2016-11-12 15:13:25.765149|INFO | | |Loading plugin: lua_plugin
    2016-11-12 15:13:25.765149|INFO | | |Loading plugin: teamspeak_control_plugin
    2016-11-12 15:13:25.765149|INFO | | |Loading plugin: test_plugin
    2016-11-12 15:13:25.766179|INFO | | |Loading plugin: ts3g15
    2016-11-12 15:13:25.767155|INFO |Query | |listening on 127.0.0.1:25639
    2016-11-12 15:13:25.887012|DEVELOP |Windows Audio Session| |DeviceDeleteList::waitForDeletes - enter
    2016-11-12 15:13:25.887012|DEVELOP |Windows Audio Session| |DeviceDeleteList::waitForDeletes - leave
    2016-11-12 15:13:25.969206|INFO | | |*** Time [SERVERVIEWMANAGER]: 112
    2016-11-12 15:13:26.134953|INFO | | |*** Time [LOAD_usb_ids]: 115
    2016-11-12 15:13:26.135956|INFO |Input | |Default monitoring enabled
    2016-11-12 15:13:26.135956|INFO | | |*** Time [HOTKEYS]: 116
    2016-11-12 15:13:26.167802|INFO | | |*** Time [MAINWINDOW]: 496
    2016-11-12 15:13:26.168805|INFO | | |*** Time [INIT]: 497
    2016-11-12 15:13:26.184847|INFO |ClientUI | |Qt version: 5.5.1
    2016-11-12 15:13:26.184847|INFO |ClientUI | |Using configuration location: C:\Users\Helgonet\AppData\Roaming\TS3Client\settin gs.db
    2016-11-12 15:13:26.670051|INFO |ClientUI | |Last update check was: lör nov 12 15:58:28 2016
    2016-11-12 15:13:26.674063|INFO | | |Statistics report: User previously denied participation
    2016-11-12 15:13:27.209963|INFO |Newsticker | |Newsticker next check: lör nov 12 16:28:29 2016
    2016-11-12 15:13:28.697870|INFO |ClientUI |1 |Connect to server: voice.teamspeak.com
    2016-11-12 15:13:28.704889|INFO |ClientUI |1 |Trying to resolve voice.teamspeak.com
    2016-11-12 15:13:28.771389|INFO |TSDNS | |SRV DNS resolve unsuccessful for "_ts3._udp.voice.teamspeak.com"
    2016-11-12 15:13:28.773394|INFO |TSDNS | |DNS resolve successful, "voice.teamspeak.com"=194.97.114.2
    2016-11-12 15:13:28.868257|INFO |TSDNS | |TSDNS found at "voice.teamspeak.com" and queried successfully. Result: 194.97.114.2:9987
    2016-11-12 15:13:28.869259|INFO |TSDNS | |SRV TSDNS found at "_tsdns._tcp.teamspeak.com"=>"voice.teamspeak.com: 41144" and queried successfully. Result: 194.97.114.2:9987
    2016-11-12 15:13:28.869259|INFO |ClientUI |1 |Lookup finished: 194.97.114.2 9987 voice.teamspeak.com 1 0
    2016-11-12 15:13:28.870293|INFO |ClientUI |1 |Resolve successful: 194.97.114.2:9987
    2016-11-12 15:13:28.872267|INFO |ClientUI |1 |Blacklist check ok
    2016-11-12 15:13:28.872267|INFO |ClientUI |1 |Initiating connection: 194.97.114.2:9987 voice.teamspeak.com
    2016-11-12 15:13:28.901496|DEVELOP |Windows Audio Session| |DeviceDeleteList::waitForDeletes - enter
    2016-11-12 15:13:28.901496|DEVELOP |Windows Audio Session| |DeviceDeleteList::waitForDeletes - leave
    2016-11-12 15:13:28.901496|DEBUG |Windows Audio Session| |WAS:penDevice-enter
    2016-11-12 15:13:28.933001|DEBUG |Windows Audio Session| |WAS Buffer size: 1056
    2016-11-12 15:13:28.933001|DEBUG |Windows Audio Session| |WAS:penDevice-leave
    2016-11-12 15:13:28.933001|DEBUG |Windows Audio Session| |WAS::startDevice-enter
    2016-11-12 15:13:28.935049|DEBUG |Windows Audio Session| |WAS::startDevice-leave
    2016-11-12 15:13:28.936052|INFO |CapSoundSet | |Found invalid capture device '{0.0.1.00000000}.{4daf671d-376f-4af0-bfe0-664c2decb22e}', using default device '
    2016-11-12 15:13:28.964841|DEVELOP |Windows Audio Session| |DeviceDeleteList::waitForDeletes - enter
    2016-11-12 15:13:28.964841|DEVELOP |Windows Audio Session| |DeviceDeleteList::waitForDeletes - leave
    2016-11-12 15:13:28.970888|INFO |ClientUI |1 |Connect status: Connecting
    2016-11-12 15:13:34.017183|INFO |ClientUI |1 |Connect status: Disconnected
    2016-11-12 15:13:34.028714|INFO |ClientUI |1 |Failed to connect to server, want autoreconnect = 0

    All help appriciated!!

    Helgonet

  4. #4
    Join Date
    November 2016
    Posts
    2

    Solved the problem

    After about 5-6 hours of testing i raged and reinstalled windows. This solved my problem.

  5. #5
    Join Date
    October 2017
    Posts
    2

    Can't connect to any Teamspeak 3 server (also voice.ts..)

    Hello to all members of this forum,

    i have i problem... a strange problem.
    I bought a new Laptop from Dell and after i installed office and firefox i installed Teamspeak 3.
    Then i wanted to connect to my own Teamspeak server - it didn't work so i tried to connect to the main Teamspeak 3
    server but it didn't worked too.

    After that i googled my problem and i tried some things to fix it:

    1.) I turned off my Firewall - still the same problem so its not a Problem with the ports
    2.) I tried to join with my other PC - it worked so its not my internet... its just the Laptop
    3.) I tried to clean my DNS Cache on my Laptop - still the same problem
    4.) I reinstalled Teamspeak - still the same problem
    5.) I changed my DNS Server to 8.8.8.8 - still the same Problem...

    Now i have no other idea how to fix this so i desided to ask the forum...
    I hope that you guys can help me.

    Here's a interessting part of my log:
    2017-10-24 11:02:20.392787|INFO |ClientUI |1 |Connect status: Connecting
    2017-10-24 11:02:20.501151|DEVELOP |PktHandler | |Puzzle solve time: 21
    2017-10-24 11:02:21.038462|INFO |TSDNS | |TSDNS queried unsuccessfully 104.20.74.196:41144
    2017-10-24 11:02:21.038462|INFO |TSDNS | |No TSDNS found
    2017-10-24 11:02:26.221616|INFO |PktHandler | |Cleaning up connection because of 5 resends of COMMAND packet
    2017-10-24 11:02:26.221616|INFO |ClientUI |1 |Connect status: Disconnected
    2017-10-24 11:02:26.224625|INFO |ClientUI |1 |Failed to connect to server, want autoreconnect = 0
    2017-10-24 11:03:25.522114|INFO |ClientUI |1 |Connect to server: 104.20.74.196
    2017-10-24 11:03:25.526161|INFO |ClientUI |1 |Initiating connection: 104.20.74.196:41144
    2017-10-24 11:03:25.627458|INFO |ClientUI |1 |Connect status: Connecting
    2017-10-24 11:03:30.691985|INFO |ClientUI |1 |Connect status: Disconnected
    2017-10-24 11:03:30.696003|INFO |ClientUI |1 |Failed to connect to server, want autoreconnect = 0
    2017-10-24 11:09:13.045665|INFO |ClientUI |1 |Connect to server: 79.133.54.210
    2017-10-24 11:09:13.047169|INFO |ClientUI |1 |Initiating connection: 79.133.54.210:9988
    2017-10-24 11:09:13.095799|INFO |ClientUI |1 |Connect status: Connecting
    2017-10-24 11:09:13.185067|DEVELOP |PktHandler | |Puzzle solve time: 4
    2017-10-24 11:09:18.948893|INFO |PktHandler | |Cleaning up connection because of 5 resends of COMMAND packet
    2017-10-24 11:09:18.949395|INFO |ClientUI |1 |Connect status: Disconnected
    2017-10-24 11:09:18.952905|INFO |ClientUI |1 |Failed to connect to server, want autoreconnect = 0

    Here you can see that I also tried to join via IP but even this didn't work...

    I hope you have an idea...

    Greetings,
    Max
    Last edited by dante696; October 24th, 2017 at 03:16 PM. Reason: merged

  6. #6
    Join Date
    June 2008
    Posts
    17,941
    Can you ping or make a traceroute (tracert) the IP?
    Possibly installed tools/software blocks UDP connections or your WLAN quality is to bad or slow.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  7. #7
    Join Date
    October 2017
    Posts
    2
    Quote Originally Posted by dante696 View Post
    Can you ping or make a traceroute (tracert) the IP?
    Possibly installed tools/software blocks UDP connections or your WLAN quality is to bad or slow.
    Yes i can ping the IP Adress without problems...

    As I said before the Laptop is new so i only have a few programs installed.
    I post 2 pictures with a list of all my programs... maybe you see one which could cause the problem.
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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  8. #8
    Join Date
    June 2008
    Posts
    17,941
    'It could be that you own a network device from "Killer Network". These made problems in the past with software that used UDP. And we use UDP for our voice connections.'
    I had 3 different and all of them made problems here (Doesn't mean that all have problems).

    I wasn't sure if i should write that in my other post but now i see that "Killer wireless suite" is installed.

    You may try LAN connection in case this isn't a Killer Network device. Or maybe there is an updated driver for your wireless device.
    Maybe using the Wireless network card driver installed without having the suite installed helps.

    Edit: I merged your thread
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

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