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  1. #16
    Join Date
    June 2016
    Location
    Brasil
    Posts
    1

    TSServer falling

    Hello friends,

    Esotu with a problem in my tsserver, which can not solve and I have already ideas of what might be.

    I turn tsserver the server machine, then by my machine connect the TS. The server remains on for a few minutes then simply falls.

    Already I checked the doors, already reinstalled the tsserver already reseted the soriginais Setting Enable the windows firewall, but it happens.

    Does anyone have any idea what might be going on?

    I am sending the log server attached to this message. If someone Pider give me a light which is the problem, I thank you.

    Thank you.
    Attached Files Attached Files
    Last edited by dante696; September 5th, 2016 at 08:50 AM. Reason: merged

  2. #17
    Join Date
    June 2008
    Posts
    18,513
    The license file is write protected or your Windows user is not allowed to write into it.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

  3. #18
    Join Date
    December 2015
    Location
    Canada
    Posts
    76

    License auto update issue

    My license is having issues updating apparently, because whenever I restart it and everyone joins two minutes later it disconnects and so I had to revert back to 32 slots.

    My log says:

    Code:
    INFO    |           |   |License expired, but there is a new one available.. retrieving
    Accounting    |   |Your license was updated by the licensing server
    Accounting    |   |Licensing Information
    Accounting    |   |Assertion "false" failed at ../../../../s/deps/teamspeak_server_lib/src/ts_server/server_accounting.cpp:538;
    My file has root priveliges, so I don't know whats going on.

    -rw-r--r-- 1 root root licensekey.dat



    ******EDIT BELOW*******

    After two hours of removing the license and reverting back to 32 slots, all my clients disconnected. And it said "Failed to connect to server" the server did not restart it just blocked people from joining for 20 seconds, no other error was logged, just this.

    Using server 3.0.13.6 on Linux

    2016-11-27 01:19:23.063793|INFO |PktHandler |1 |Dropping client 6 because of ping timeout 19 0 0
    2016-11-27 01:19:23.063865|INFO |VirtualServerBase|1 |client disconnected 'takeunder'(id:210) reason 'reasonmsg=connection lost'
    2016-11-27 01:19:24.065524|INFO |PktHandler |1 |Dropping client 3 because of ping timeout 19 0 0
    2016-11-27 01:19:25.067171|INFO |PktHandler |1 |Dropping client 1 because of ping timeout 19 0 0
    2016-11-27 01:19:25.067244|INFO |VirtualServerBase|1 |client disconnected 'what'(id:13) reason 'reasonmsg=connection lost'
    2016-11-27 01:19:25.067461|INFO |PktHandler |1 |Dropping client 2 because of ping timeout 19 0 0
    2016-11-27 01:19:25.067489|INFO |VirtualServerBase|1 |client disconnected 'j453'(id:2) reason 'reasonmsg=connection lost'
    2016-11-27 01:19:25.067635|INFO |PktHandler |1 |Dropping client 5 because of ping timeout 19 0 0
    2016-11-27 01:19:25.067661|INFO |VirtualServerBase|1 |client disconnected 'snowman'(id:238) reason 'reasonmsg=connection lost'
    2016-11-27 01:19:25.067765|INFO |PktHandler |1 |Dropping client 9 because of ping timeout 19 0 0
    2016-11-27 01:19:25.067789|INFO |VirtualServerBase|1 |client disconnected 'deadrift'(id:219) reason 'reasonmsg=connection lost'
    2016-11-27 01:19:25.067872|INFO |PktHandler |1 |Dropping client 11 because of ping timeout 19 0 0
    2016-11-27 01:19:25.067896|INFO |VirtualServerBase|1 |client disconnected 'tommy'(id:433) reason 'reason
    Last edited by dante696; November 28th, 2016 at 11:03 AM. Reason: merged

  4. #19
    Join Date
    June 2008
    Posts
    18,513
    Don't use root !

    Don't know what to say yet about the timeouts. Seems to be a normal connection problem?
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

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  5. #20
    Join Date
    December 2015
    Location
    Canada
    Posts
    76
    Quote Originally Posted by dante696 View Post
    Don't use root !

    Don't know what to say yet about the timeouts. Seems to be a normal connection problem?
    I gave it root to test, why the license isn't updating when it says it has. Server keeps crashing after two minutes, with the license.

  6. #21
    Join Date
    June 2008
    Posts
    18,513
    The server tried to update it, but he could not, because the file was not writeable.
    Trying to read the file results in that crash.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

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  7. #22
    Join Date
    September 2017
    Posts
    2

    npl renew failure

    I am running TS 3.0.13.8 on freebsd 11. My server was shutting down with error [2017-09-16 17:40:50.842149|CRITICAL|Accounting | |Assertion "false" failed at ...]. I routed tcp port 2008 mentioned in another post, it did not help. The post also said to ping accounting.teamspeak.com, it doesn't accept pings. I finally downloaded the server on my windows install and copied the npl over, and it updated fine with no port routed at all. I then copied the npl back and all seems ok so far. How do I avoid this annoyance in the future?
    Last edited by dante696; September 18th, 2017 at 09:10 AM. Reason: merged

  8. #23
    Join Date
    June 2008
    Posts
    18,513
    I bet the server could not write the license file due the lack of permissions on your system.
    But you have no log / removed details so this isn't more than a guess at the end.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

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  9. #24
    Join Date
    September 2017
    Posts
    2
    I changed the directory permissions,I will find out in about 6 months. Thanks for the help!

  10. #25
    Join Date
    June 2008
    Posts
    18,513
    Server 3.1 will not crash anymore. The server will shutdown with following error message.

    Code:
    |ERROR   |Accounting    |   |Error while writing new license file, shutting down!
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

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  11. #26
    Join Date
    March 2016
    Location
    Germany
    Posts
    26
    Thanks! That'll probably save a lot more people from constant restarts.

  12. #27
    Join Date
    June 2008
    Posts
    18,513
    Will it?
    The server still shuts down and their script will try to restart the server.

    The difference is a better user readable error message.
    When sending me private messages: Please make sure to include reference link to your forum thread or post.

    TeamSpeak FAQ || What should i report, when i open a client thread?

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